Optimize and effectively manage the use of Salesforce as the CRM platform for field teams.
Optimize existing dashboards and reports to best support the needs of the sales teams.
Support analytical modeling for enhanced decision making and business performance analysis across all management levels.
Turquoise Health is working to make healthcare pricing simpler, more transparent, and lower cost for everyone. They are a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite.
Lead the overall management of our most valuable business segmentation of customers
Resolve customer cases and tasks daily
Share data with restaurants to change behavior and drive adoption
OpenTable, part of Booking Holdings, Inc., helps restaurants thrive with world-class technology. They empower restaurants to focus on their team, guests, and bottom line while enabling diners to discover and book restaurants.
Driving operational excellence across the Customer Experience (CX) organization.
Shaping the rhythm of the business and aligning cross-functional teams.
Translating data into insight-driven decision-making.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Oversee daily operations by conducting regular one-to-ones, providing coaching, and managing team performance.
Ensure that all resources are used efficiently, and team productivity is maximised; implement strategies to improve workflow and resource allocation.
Develop and refine processes to enhance operational efficiency and quality, continuously seek opportunities for improvement and implement best practices.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural. The fully distributed team consists of ~110 people, more than half in engineering, product and data. They foster an intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation.
Serve as the voice of Galileo, bringing the camper experience to life for families and prospective clients.
Efficiently manage and respond to a high volume of inquiries via email and phone, upholding Galileo's highest standards of service.
Proactively collaborate with external partnerships, such as backup care, scholarships, external bookings, and group reservations.
Galileo Learning is a nationally recognized summer day camp dedicated to empowering young innovators to change the world. Since 2002, they’ve inspired hundreds of thousands of kids across 70+ diverse communities, becoming a leader in the Innovation Education Movement. They have been named one of the Best and Brightest Companies to Work for in the Nation four times, including in 2024, and they’ve made the Best Places to Work in the Bay Area list over 12 times.
Support the Regional Sales team with back-office administration and agent interactions.
Assist with sales pipeline updates and maintain sales scorecards.
Manage and resolve day-to-day operational queries from both Sales and Agents.
Western Union is a global financial services company that provides money transfer and payment services. They have over 8,000 employees serving 200 countries and territories, with a focus on diversity and inclusion.
Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.
Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.
Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. The company appears to be focused on training and development within the hospitality sector.
Drive the success of our Western Region reservations team.
Maximize revenue opportunities and create personalized guest experiences.
Nurture the reservations team through management and training.
Goldener Hirsch, Auberge Collection is an iconic luxury inn located in Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort offers direct access to ski runs and warm-weather outdoor pursuits. Founded in 1992, the inn is owned by the Eccles family who have been a part of the development of Utah’s ski region since the late 1800s.
Be a go-to operational contact for marketers navigating campaign and content management processes.
Help ensure work follows a clear, consistent process, clarifying expectations.
Support internal tools, notice patterns, and flag opportunities to simplify processes.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent cloud-based platform connects people, systems, and processes to empower smarter, faster, and better ways to work.
Proactive, personalized guidance for guests from pre-voyage and post-voyage.
Book bespoke experiences (excursions, transfers, activities).
Resolve routine inquiries promptly; discreetly escalate complex issues to management
Accor Global Reservation Centre has been part of Moncton's evolution for over 30 years, helping shape its growth while serving as a local employer. They are recognized for community contributions and creating exceptional luxury experiences for every guest.
Support Shields operations team at health system partners with day-to-day operations.
Organize and maintain required documentation to enable operational success.
Partake in liaison audit process, including conducting audits and providing feedback to Manager of Patient Services.
Shields Health Solutions partners with health systems to develop specialty pharmacies. We provide integrated pharmacy solutions to improve patient care, drive growth, and reduce costs.
Identify and analyze breakdowns across onboarding, customer success, and support workflows.
Diagnose root causes of operational friction and translate them into clear, prioritized problem statements.
Partner with post-sale leadership to align on business definitions of success, service levels, and operating priorities.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Respond to employee inquiries in a timely and professional manner.
Support employee lifecycle processes including onboarding, offboarding, and job changes.
Maintain and ensure accuracy of employee data in HR systems.
Maleda Tech is looking for someone detail-oriented to support core HR operations. They are a globally distributed organization; the size and culture were not specified in the job description.
Manage commission recovery workflows across online travel agency (OTA) partners.
Drive process consistency and identify systemic issues to prevent errors.
Partner with Distribution, Billing, Finance, and Sales teams.
Choice Hotels International, Inc. is one of the largest lodging franchisors in the world, offering a range of high-quality lodging options. With 7,500 hotels in 45+ countries and territories, they are the hotel company for those who choose to bet on themselves.
Ensure customer satisfaction by providing excellent customer support.
Answer clients requests in a timely and accurate manner.
Monitor the Streem data quality overall to detect potential bugs and issues
Streem is building a SaaS platform to empower the commercial management of renewable energy assets, accelerating the energy transition by enabling asset managers, investors, and operators to extract more value from their renewable portfolios. They are an international team that values an open and flexible work environment.
Lead and supervise a team of external Customer Experience Agents across email, chat, and phone channels.
Set clear performance expectations, KPIs, and quality standards; conduct regular coaching and feedback sessions to support team development.
Serve as the initiation escalation point for high-impact customer issues, directly responding to customer inquiries in a timely and professional manner.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.
Serving as the primary operations business partner for the global Customer Support team.
Leading a lean team of Customer Support Operations experts that own strategic initiatives.
Identifying and implementing operational improvements to enable the Customer Support team to achieve targets.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team recognized as one of Canada’s Best Managed Companies with over 600 employees.
Supports a business unit sales team across different regions and multiple brands.
Provides sales administration, CRM support, data analysis, reporting, and information entry support.
Assists in data quality management and supports business unit reporting or analysis requirements.
Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. Our team fosters a culture of collaboration, creativity, and a little fun. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.
Assist with end-to-end travel coordination for trip winners.
Support project timelines, task lists, and documentation.
Atlassian's software products help teams all over the planet, and their solutions are designed for all types of work. They believe that the unique contributions of all Atlassians create their success.
Exercise independent judgment and knowledge of multiple processes to manage sales team requests, and resolve commission disputes.
Collect and organize information from various sources to implement new policies and processes.
Audit sales and service transactions to ensure rules of engagement were followed and proper commission amount is set to be paid.
ZipRecruiter is a leading online employment marketplace that uses AI-driven smart matching technology. They connect businesses and job seekers through innovative mobile, web, and email services, and via partnerships with job boards.