Oversee day-to-day operational support of SAP BTP CPI applications.
Ensure high system availability and performance.
Lead a team of support specialists focused on BTP technologies.
NBCUniversal is a leading media and entertainment company creating world-class content across film, television, and streaming. They operate entertainment and news brands, theme parks, and studios, with a focus on community improvement and an inclusive culture.
Ensure successful delivery of Managed Service solutions, including onboarding new clients and managing existing clients.
Work with clients to ensure key performance items within Managed Service Agreements meet or exceed expectations.
Coordinate regularly scheduled meetings with customers to deliver monthly reporting metrics and address concerns.
Trace3 is a leading Transformative IT Authority, providing technology solutions and consulting services to clients. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate and employ more than 1,200 people all over the United States.
Support in pre-sales activities, TSI Force (Salesforce) and Contract Lifecycle Management.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.
Ensure high levels of customer satisfaction by planning, executing, and continuously improving service delivery activities.
Manage the end-to-end planning and execution of contracted services, ensuring cost, schedule, performance, and quality commitments are met.
Act as the prime point of escalation for service issues, managing and resolving escalations with customers and internal teams.
Amadeus makes travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology.
Serve as the primary point of contact for clients, ensuring that their expectations align with service offerings.
Develop and track that all services meet agreed SLAs and key performance indicators (KPIs), reporting any deviations to clients and management.
Coordinate and oversee the resolution of incidents, ensuring timely response and effective communication with clients.
Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication. They enable secure digital transactions for leading financial institutions globally and protect the digital transactions of over 210 million active users.
Responsible for selling third-party support/maintenance, application and technical support services into the SAP client base.
Establishing and building relationships with new customers and maintaining consistent contact; conducting targeted campaigns to generate and qualify leads.
Developing and closing opportunities for the services we deliver; and maintaining the CRM database.
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries.
Support C5MI’s engagement with SAP, SAP NS2, and the broader SAP ecosystem.
Strengthen and help evolve C5MI’s Digital Core service line capabilities across SAP technologies.
Work with sales and capture teams to position SAP capabilities effectively within federal opportunities and customer engagements.
C5MI is a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure.
Responsible for the day-to-day delivery of Services provided and management of incidents.
Serves as a single point of contact with authority over, and accountability for, the Services delivery responsibilities.
Builds relationships with key users and decision makers.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Improve efficiency and visibility in sales operations.
Create process documentation, test scripts, and training materials.
Nagarro is a Digital Product Engineering company that builds products, services, and experiences. They have over 17000 experts across 39 countries and a dynamic, non-hierarchical work culture.
Lead, coach, and develop Service Delivery Managers across multiple regions.
Manage critical customer escalations, acting as the senior point of accountability for service delivery issues.
Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks.
Nexthink is the leader in digital employee experience management software. They provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale, impacting employees anywhere. The company has over 1,200 customers and 9 offices worldwide, dual headquartered in Lausanne, Switzerland and Boston, Massachusetts.
Implementation, enhancement, migration, and documentation of ABAP applications and forms.
End-to-end support of S/4HANA projects across all phases of the software development lifecycle.
Responsibility for 2nd and 3rd level support within development services for existing customers.
Nagarro is a digital product engineering company that is scaling in a big way, building products, services, and experiences. They have 18,000 experts across 36 countries with a dynamic and non-hierarchical work culture; their global SAP business unit is a leading IT full-service provider.
Empowering your team to proactively identify and solve delivery bottlenecks.
Ensuring your team masters Wrike’s technical functionality and can translate requirements into high-value business outcomes.
Working alongside Sales to position Wrike’s services as a competitive advantage.
Wrike is a powerful work management platform designed for teams and organizations to collaborate, create, and exceed expectations daily. We empower everyone and all work in a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. We're a team of innovators and creators who solve complex work problems and promote a hybrid work model with 2-3 in-office days per week for collaboration.
Recommending and delivering solutions that meet customer needs.
Preparing and executing workshops to promote process standardization and efficiencies.
Providing advisory and Implementation services and solutions, including platform configuration and training.
Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.
Managing SAP user access, roles, and authorizations in SAP S/4HANA and SAP ECC 6.0 in accordance with business and compliance requirements.
Administering and governing SAP role design, Segregation of Duties (SoD) controls, and security frameworks.
Participating in projects as a project member or leading specific SAP access management initiatives.
LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries, they are a leading supplier of complex wiring systems and customer‑specific cable harnesses.
Support the development and implementation of SAP cloud solutions, focusing on ABAP Restful Programming, Fiori/UI5, SAP Cloud Integration, and Form Development
Assist in analyzing business requirements and translating them into technical solutions.
Participate in troubleshooting and resolving technical issues.
Nagarro is a digital product engineering company that is scaling in a big way. They build products, services, and experiences that inspire, excite, and delight and their work culture is dynamic and non-hierarchical; they have 18,000 experts across 36 countries.
Provide oversight and continuous improvement of service management and operational processes across Managed Services.
Provide operational oversight of service management platforms supporting Managed Services to ensure effective utilization, reliability, and alignment with delivery processes.
Identify inefficiencies, bottlenecks, and handoff challenges impacting delivery velocity and customer outcomes.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. They employ more than 1,200 people all over the United States, and its culture embodies the spirit of a startup with the advantage of a scalable business where employees can grow their career.
Lead complex data and analytics initiatives, including SAP systems and cloud reporting.
Manage cross-functional teams, coordinate stakeholders, and ensure on-time delivery.
Maintain project plans, timelines, risk logs, and status reporting, and facilitate communication.
Onebridge, a Marlabs Company, is a global AI and Data Analytics Consulting Firm that empowers organizations worldwide to drive better outcomes through data and technology. Since 2005, they have partnered with some of the largest healthcare, life sciences, financial services, and government entities across the globe.
Manage a portfolio of customer engagements, maintaining visibility across both active projects and broader account objectives.
Develop, update, and track detailed project plans including milestones, timelines, and responsibilities.
Facilitate regular engagement cadences with customers to ensure alignment, maintain momentum, and monitor progress.
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life. They are the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow, and is trusted by more than 800 of the world's leading enterprises.
Lead and manage the India-based End User Services and Enterprise Service Desk (Level 1) team.
Ensure adherence to established SLAs and service delivery standards for incident resolution and service requests.
Drive continuous improvement initiatives, including automation of service desk workflows.
Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.
Design, develop, and maintain solutions on the ServiceNow platform.
Take ownership of ServiceNow platform functionality, ensuring scalability and stability.
Implement and enhance incident management, risk, and operational resilience workflows.
Smart Working believes your job should feel right every day and welcomes you into a genuine community that values your growth and well-being. They break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles.