Own and resolve the most complex agentic AI escalations across the install base, owning path-to-green for at-risk and RED go-lives.
Provide consulting-grade technical architecture for agentic solutions covering LLM integration, RAG, multi-agent orchestration, and guardrails/governance.
Elevate team technical excellence by codifying escalation playbooks, reference architectures, and diagnostic tooling that scale beyond any one person.
LLM IntegrationRAGServiceNow PlatformExecutive Communication
Lead the architecture, design, and deployment of AI-powered solutions on the ServiceNow platform, including Now Assist, AI Agents, and GenAI workflows.
Drive complex programs delivering AI-enabled ITSM, ITOM, HRSD, CSM, SecOps, and ITAM capabilities across multiple teams.
Serve as a subject matter expert and escalation point, mentoring teams and advising clients on AI governance, adoption, and measurable business outcomes.
AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives are valued and empower everyone to speak up and drive change.
Own the end-to-end technical relationship with enterprise customers, translating business challenges into AI solutions on the Moveworks Platform.
Architect and deliver high-impact AI solutions, leveraging the Moveworks Platform and developing novel AI agent frameworks.
Design secure integrations between Moveworks and customer enterprise systems like ServiceNow, Workday, and Jira.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. They have a large, global workforce and foster an AI-native culture where technology and talent are unstoppable.
Lead the engineering organization responsible for the AI platform foundation, including ServiceNow Platform AI, LLM strategy, and advanced AI infrastructure.
Drive enterprise LLM strategy, model orchestration, fine-tuning, and LLMOps/MLOps pipelines for production deployment.
Architect advanced AI infrastructure with GPU/TPU-accelerated and confidential computing, ensuring data residency and compliance across regulated environments.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. Serving 85% of the Fortune 500, it fosters an AI-native culture where technology and talent are unstoppable together.
Own the health and reliability of deployed agentic AI systems in production.
Diagnose and resolve complex issues spanning AI behavior, workflow orchestration, and integrations.
Communicate clearly during incidents and drive feedback loops to engineering for systemic improvements.
Ema builds the world's leading Agentic AI platform to automate enterprise workflows. Founded by former executives from Google and Coinbase, the team includes engineers from top tech companies and premier universities, backed by leading investors.
Own end-to-end build of AI-enabled solutions on the ServiceNow Now Platform, including Now Assist, AI Agents, and predictive models.
Lead client and internal demos, translate business outcomes into secure AI capabilities, and establish evaluation metrics.
Mentor junior developers, drive AI enablement across product suites, and contribute to reusable accelerators and knowledge sharing.
AHEAD builds platforms for digital business, helping enterprises deliver on digital transformation through cloud infrastructure, automation, analytics, and software delivery. They prioritize a culture of belonging where all perspectives are valued and respected.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Own the technical arc of complex enterprise accounts, including agent architecture, integration blueprint, and adoption roadmap.
Author Technical Success Plans, run recurring technical business reviews, and drive metric-based outcomes.
Mentor Customer Architects, lead playbook development, and raise the bar for the entire function.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency and lower costs with scalable AI solutions.
Architect distributed LLM workflows and influence engineering behavior across the org.
Establish AI governance and security guardrails for LLM usage and data privacy.
Optimize the SDLC by embedding autonomous workflows and coding agents.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.
Lead strategic technical architecture for ServiceNow platform implementations across multiple modules.
Guide customers in aligning platform capabilities with business objectives and AI transformation.
Ensure instance health, reduce technical debt, and mentor team members.
ServiceNow provides an AI-powered platform for automating workflows and driving digital transformation. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent collaborate.
Design, build, harden, and deploy end-to-end agentic solutions from scoping to production code.
Own the AI automation roadmap, prioritizing high-leverage opportunities within operations.
Lead a pod of 2-4 engineers as a player-coach, staying hands-on while managing the team.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting clinicians, suppliers, and health plans to deliver home medical equipment to patients. With 300,000+ clinicians and 3,000+ supplier locations, the company is remote-first with a focus on patient care.
Define technical vision and roadmap for agent architecture (multi-agent workflows, task decomposition, state management, tool-use) and gain leadership buy-in.
Hire, mentor, and manage a small team of Agent Architects, setting technical standards and providing real-time feedback.
Act as final technical escalation for complex client deployments, leading discovery and presenting trade-offs to senior non-technical stakeholders.
Pencil uses AI to make ads, aiming to make marketing effective and effortless. Founded in 2018 by a team from Google, Facebook, and Uber, backed by Sequoia and Entrepreneur First, and acquired by The Brandtech Group in 2023, they focus on bringing GenAI to Fortune 500 brands.
Own the roadmap for North's agent harness, including agent loop, context engineering, and tool orchestration.
Serve as the primary interface between North engineering and Cohere's Modeling team to ensure harness capabilities are validated before building.
Engage enterprise customers to surface real-world agentic failures and translate findings into product and model requirements.
Cohere is a security-first enterprise AI company that builds cutting-edge foundation models and end-to-end products for real-world business problems. The team consists of researchers, engineers, designers, and more, all passionate about their craft and dedicated to the widespread adoption of AI.
Own the architecture for AI-powered security automation across cyber defense, from threat intelligence to incident response.
Unify internal telemetry, asset data, and external intelligence into defender-ready systems that scale operations.
Build and grow a high-caliber engineering team, enabling security practitioners to extend automation themselves.
ServiceNow is an AI platform company that helps 85% of the Fortune 500 integrate AI, data, and workflows. Founded on the idea of freeing people from busywork, it fosters an AI-native culture where technology and talent are unstoppable together.
Drive large-scale, cross-functional strategic programs for the APEX organization, operating at the intersection of strategy and execution.
Translate ambiguous business objectives into prioritized milestones and deliverables, ensuring accountability and measurable outcomes.
Champion AI-native ways of working, using AI tools to accelerate program delivery and synthesize intelligence across workstreams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together.
Serve as a technical advisory role, helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and technical health.
Work with customers across executive, platform owner, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to empower organizations. It serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and purpose to make the world work better for everyone.
Lead a team of pre-sales solution architects to drive business strategy and innovation within the partner ecosystem.
Develop team members according to business demands and individual professional goals.
Assign resources to joint solution development and marketing efforts while evaluating progress against goals.
ServiceNow provides an AI-powered platform that automates workflows and drives business reinvention. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Design, evolve, and scale the Customer Success AI platform, including reusable services and reference architectures that support multiple AI products.
Build and maintain foundational AI infrastructure such as orchestration services, context engines, memory services, and workflow execution frameworks.
Optimize platform capabilities across model routing, latency, cost, reliability, observability, governance, and security for enterprise-grade performance.
Zscaler accelerates digital transformation by providing a cloud-native Zero Trust Exchange platform that secures users, devices, and applications from cyberattacks and data loss. The company is building a culture of execution centered on customer obsession, collaboration, ownership, and accountability with high-performing teams.
Provide deep technical strategist expertise within Risk and Security practice, accelerating partner activation and solution co-creation.
Lead collaborative adoption of AI-enhanced Practice capabilities and execute strategic proofs of concept.
Mentor partner architects on solution positioning, competitive differentiation, and industry patterns.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With an AI-native culture, the company empowers technology and talent to be unstoppable together.
You will act as an advisory role helping customers establish a technical foundation on the ServiceNow Platform and design solutions that deliver outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and platform health.
Work with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader providing AI-enhanced cloud platform to over 8,100 customers, including 85% of the Fortune 500. Founded in 2004 by Fred Luddy, the company fosters a culture of innovation and purpose to make the world work better for everyone.
Build and own the internal AI deployment platform to enable safe and scalable agentic workflows across the company.
Ship high-leverage agentic workflows directly for Marketing, Sales, Success, Support, Finance, and Operations.
Lead a cross-functional team of engineers, PMs, and business users, driving measurable business impact and reporting to the CEO.
Wrapbook is the AI platform for production finance, providing payroll, accounts payable, and accounting for film, TV, and commercials. With 350+ employees and backing from top investors like Andreessen Horowitz, they empower finance teams with AI-driven solutions.