Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
Use AI tools actively as part of your investigation workflow to speed up analysis and document findings.
Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days. Backed by $100M in Series B funding from Bessemer, Craft, and TLV Partners, they are a fast-growing, revenue-generating company working with Fortune 500 customers globally.
Own the hardest customer production problems end to end, from tracing and reproducing to fixing or escalating with a clean reproduction.
Debug AI agents and prompts to diagnose and fix misfires, then build automation so the issue never recurs.
Close the loop to Product by surfacing patterns and metrics from customer issues to drive product improvements.
Siena is the Agent of Record for consumer brands, providing a single agent that owns the entire customer journey across multiple surfaces. They are a small, fully distributed, global team with low ego, high standards, and a fast clock.
Own the end-to-end technical relationship with enterprise customers, translating business challenges into AI solutions on the Moveworks Platform.
Architect and deliver high-impact AI solutions, leveraging the Moveworks Platform and developing novel AI agent frameworks.
Design secure integrations between Moveworks and customer enterprise systems like ServiceNow, Workday, and Jira.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. They have a large, global workforce and foster an AI-native culture where technology and talent are unstoppable.
Own technical onboarding and configuration for publishing partners, including content ingestion and widget setup.
Serve as first responder for partner issues, triage bugs, and escalate to Engineering with clear reports.
Build and maintain documentation and processes to scale partner operations and ensure smooth implementations.
ProRata.ai provides an AI-powered answer engine that helps publishers deliver trusted, attributed answers to their audiences. It is a growing company with a collaborative and innovative culture.
Lead and mentor a team of software engineers building agentic AI integrations.
Drive technical strategy for multi-agent systems and protocols like MCP and A2A.
Collaborate cross-functionally to embed AI capabilities across Atlassian's ecosystem.
Atlassian builds software products that help teams collaborate and unleash their potential. They are a global company with a diverse workforce and a culture focused on innovation and teamwork.
Design and build the agent orchestration layer for agentic AI systems that manage workflow state and next-best-action logic.
Integrate LLMs behind a provider-agnostic layer with structured outputs, tool-calling, and model routing.
Collaborate with frontend, product, and client stakeholders to ship end-to-end solutions.
Monks is a global, digital-first, data-driven marketing and technology services company that combines marketing and technology services to redefine brand interactions. With a culture of innovation, it ranks among Cannes Lions' Top 10 Creative Companies and fosters diversity and inclusion.
Build and own the internal AI deployment platform to enable safe and scalable agentic workflows across the company.
Ship high-leverage agentic workflows directly for Marketing, Sales, Success, Support, Finance, and Operations.
Lead a cross-functional team of engineers, PMs, and business users, driving measurable business impact and reporting to the CEO.
Wrapbook is the AI platform for production finance, providing payroll, accounts payable, and accounting for film, TV, and commercials. With 350+ employees and backing from top investors like Andreessen Horowitz, they empower finance teams with AI-driven solutions.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Design and implement AI solutions using advanced LLM techniques like RAG, tool calling, and LLM-as-judge for healthcare challenges.
Build production Python code with LangChain and LangSmith to create reliable AI systems for customer environments.
Manage secure deployments, monitor systems, respond to incidents, and drive operational improvements for AI agents.
Hippocratic AI develops AI-powered conversational agents for healthcare, focusing on safe and reliable deployments. Backed by $404M from top-tier investors, the company employs world-class AI engineers and clinical experts from leading institutions.
Design and build reusable agentic infrastructure, including memory, context management, tool-calling, orchestration, and feedback loops.
Establish evaluation and observability frameworks to understand agent performance and ensure reliable production systems.
Drive operational automation by bridging complex workflows with engineering and influencing architectural patterns.
Dwelly builds an AI operating system for residential lettings, automating workflows for landlords and tenants. Managing over 15,000 properties and $470M GMV, it's a fast-growing, product-focused team backed by $263M.
Own complex, high-severity, and escalated tickets end to end, acting as the top technical escalation point before engineering.
Diagnose deep technical issues across APIs, authentication, integrations, telemetry, and product data flows.
Partner with the Head of Customer Support to design, build, and continuously tune agentic support systems.
Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. Founded in 2017, the company protects 200+ organizations and is backed by top investors like Greylock.
Lead and develop the Enterprise Support team, owning service delivery and driving operational excellence for a strategic client.
Oversee technical engagement, governance, and risk management, ensuring platform stability and long-term client trust.
Drive AI and automation adoption to improve support efficiency and scalability, while collaborating with cross-functional teams.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. They are a partner company that manages applications and next steps for this role, offering an inclusive and collaborative working environment.
Architect and deploy autonomous AI agents and multi-agent workflows for privacy-first systems.
Build scalable backend services using FastAPI and orchestrate agentic workflows with LangGraph in AWS or Azure.
Develop rigorous evaluation pipelines for accuracy, citation adherence, latency, and reliability.
Osano is a leading data privacy platform that helps organizations comply with global privacy regulations like GDPR and CCPA. Backed by top-tier investors and recognized as a Great Place to Work for four years running, the company has a 97% employee satisfaction rate and a mission-driven, fast-growing culture.
Own the roadmap for North's agent harness, including agent loop, context engineering, and tool orchestration.
Serve as the primary interface between North engineering and Cohere's Modeling team to ensure harness capabilities are validated before building.
Engage enterprise customers to surface real-world agentic failures and translate findings into product and model requirements.
Cohere is a security-first enterprise AI company that builds cutting-edge foundation models and end-to-end products for real-world business problems. The team consists of researchers, engineers, designers, and more, all passionate about their craft and dedicated to the widespread adoption of AI.
You own the platform runtime, voice infrastructure, enterprise security, and evaluation layer for all clients.
Work directly with the founder on architecture, from design through production and incident response.
Build self-serve infrastructure, lead incident response, and keep the platform fast and reliable on Kubernetes.
Rifa AI builds an AI agents platform for contact centers in regulated industries, helping enterprises deploy trustworthy voicebots. They are a small, passionate engineering team with paying enterprise clients and growing revenue, backed by Seaborne Capital.
Design, evolve, and scale the Customer Success AI platform, including reusable services and reference architectures that support multiple AI products.
Build and maintain foundational AI infrastructure such as orchestration services, context engines, memory services, and workflow execution frameworks.
Optimize platform capabilities across model routing, latency, cost, reliability, observability, governance, and security for enterprise-grade performance.
Zscaler accelerates digital transformation by providing a cloud-native Zero Trust Exchange platform that secures users, devices, and applications from cyberattacks and data loss. The company is building a culture of execution centered on customer obsession, collaboration, ownership, and accountability with high-performing teams.
Design and deliver production-grade agents that investigate, reason, and act on live observability data.
Own the agent work from rough prototype to production-grade, including evals and full-stack development.
Extend the surface area in Canvas, the MCP server, and Canvas Skills, distinguishing hype from signal.
Honeycomb is an observability platform that helps developers understand their systems. With over 200 employees and a Series D funding, we foster a culture of impact, inclusivity, and autonomy.
Define technical vision and roadmap for agent architecture (multi-agent workflows, task decomposition, state management, tool-use) and gain leadership buy-in.
Hire, mentor, and manage a small team of Agent Architects, setting technical standards and providing real-time feedback.
Act as final technical escalation for complex client deployments, leading discovery and presenting trade-offs to senior non-technical stakeholders.
Pencil uses AI to make ads, aiming to make marketing effective and effortless. Founded in 2018 by a team from Google, Facebook, and Uber, backed by Sequoia and Entrepreneur First, and acquired by The Brandtech Group in 2023, they focus on bringing GenAI to Fortune 500 brands.
Build scalable Python services and AI platform components deployed in cloud environments.
Our partner is a technology company developing advanced agentic AI platforms for enterprise automation. They foster an inclusive, remote-friendly culture with a focus on innovation and collaboration.
Architect distributed LLM workflows and influence engineering behavior across the org.
Establish AI governance and security guardrails for LLM usage and data privacy.
Optimize the SDLC by embedding autonomous workflows and coding agents.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.