Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
Use AI tools actively as part of your investigation workflow to speed up analysis and document findings.
Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days. Backed by $100M in Series B funding from Bessemer, Craft, and TLV Partners, they are a fast-growing, revenue-generating company working with Fortune 500 customers globally.
Triage incoming tickets from internal teams and clients to diagnose underlying problems.
Ship fixes, automations, and small tools that solve immediate operational needs.
Identify patterns across tickets and build durable solutions to prevent recurrence.
Extenteam is an AI-driven operations platform for short-term rental property managers. With over 80,000 properties, they combine AI automation with human-in-the-loop oversight.
Lead design, development, and implementation of AI-driven integrations, automations, and customizations across DevRev and customer workflows.
Utilize advanced AI techniques including Generative AI, prompt engineering, and semantic search fine-tuning to solve complex customer problems.
Conduct sophisticated data analysis, write advanced SQL queries, and create dashboards to drive strategic decisions.
DevRev is building an AI platform called Computer that unifies data sources, tools, and workflows to provide real-time insights and automations. Backed by Khosla Ventures and Mayfield with over $150M raised, the company is trusted by global companies across industries.
Build internal tools, automations, and AI-assisted workflows to scale support.
Ship product improvements that cut tickets at the source by making Firecrawl clearer.
Work close to real developer problems and close the loop between support and product.
Firecrawl converts web pages into clean, LLM-ready data via a single API. They are a small, high-urgency team with 147k+ GitHub stars and rapid growth.
Work directly with customers to understand how consequential work gets done and turn rough problems into working AI-native products.
Build across frontend, backend, infrastructure, tools, memory, retrieval, evals, and observability, designing token-efficient agent loops.
Harden the last mile: handle permissions, missing information, forms, handoffs, retries, approvals, exceptions, and recovery to make agents dependable in real firms.
Rowan builds AI-powered systems that automate complex workflows for financial services firms, focusing on dependable execution rather than just generating answers. As a small, fast-moving team, they emphasize craftsmanship, customer proximity, and iterative building.
Design and deliver production-grade agents that investigate, reason, and act on live observability data.
Own the agent work from rough prototype to production-grade, including evals and full-stack development.
Extend the surface area in Canvas, the MCP server, and Canvas Skills, distinguishing hype from signal.
Honeycomb is an observability platform that helps developers understand their systems. With over 200 employees and a Series D funding, we foster a culture of impact, inclusivity, and autonomy.
Diagnose and resolve complex technical issues across OpenRouter's API, spanning multiple LLM providers, using tools like curl and Postman to reproduce bugs.
Respond to developer inquiries across support channels with clarity and empathy, translating complex technical root causes into human-friendly explanations.
Identify patterns in support requests, advocate for documentation and API improvements, and collaborate with product and engineering to prevent future issues.
OpenRouter is the unified interface for large language models, routing billions of tokens every month to help developers build AI applications without provider lock-in. The company is a small, focused team backed by top-tier investors with a culture of autonomy and trust.
Own the support queue and work through tickets to drive customers to success
Diagnose customer issues and solve for the root cause, not just the symptom
Reproduce customer issues in their specific environments
LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. We offer a fast-paced growth environment with deep technical ownership.
Debug, report, and ship scoped fixes for bugs and regressions
Train and improve our AI support agent by refining prompts, adding tools, and running evals
We are building the modern email sending platform for developers. We are a fully remote team of 45 spanning 13 countries, backed by a16z and Y Combinator.
Design and build V as the primary agentic interface for getting work done across Vercel, from answering questions to executing complex workflows.
Build the agent architecture that allows V to understand intent, plan work, select tools, recover from failures, and complete long-running tasks.
Develop evaluation, observability, and feedback systems that measure whether V’s answers and actions are accurate, useful, efficient, and trustworthy.
Vercel is the agentic infrastructure company that builds the platform for the next generation of software built and operated by agents. They are trusted by millions of developers worldwide and have a culture focused on shipping what's next.
Own complex problems end-to-end, from customer need through production, and ship meaningful product features.
Design, build, and ship features using AI-native development practices and modern full-stack tech (Node, TypeScript, React, SQL, AWS/GCP).
Influence technical direction, mentor engineers through pairing, and improve systems, practices, and team capability.
Digible is a privately owned digital marketing company that provides digital services and a predictive analytics platform for the multifamily industry. They have been recognized as a Top Workplace in Colorado since 2021 and foster a collaborative, transparent culture.
Lead agent optimization efforts to design tools for optimizing token spend and response time.
Work closely with the AI Foundations team on agentic development and ecosystem integrations.
Take end-to-end ownership of features, ensuring reliability and great developer experience.
Temporal is an open source programming model that simplifies code and makes applications more reliable. They are a growing, fully-remote company with values of curiosity, collaboration, and humility.
Own end-to-end technical support for enterprise and strategic customers in APAC, debugging and resolving advanced issues with APIs, model behavior, and infrastructure.
Serve as the primary technical contact for APAC, managing high-volume requests during business hours and advocating for regional needs with product and engineering teams.
Create and maintain technical documentation, train future hires, and automate repetitive tasks to improve support efficiency and scalability.
Mistral provides full-stack AI solutions including frontier models, developer tools, and compute for enterprises across high-stakes industries. The global team of diverse, low-ego professionals is distributed across Europe, North America, Asia, and the Middle East, fostering a collaborative and innovative culture.
Design and build AI-driven support workflows using Forethought, Salesforce, and Jira.
Improve AI resolution, deflection, and routing accuracy through continuous testing and optimization.
Partner with cross-functional teams to deploy scalable, governed automation that enhances customer experience.
Granicus provides cloud-based solutions for government agencies to improve interactions with constituents. Over 25 years, they serve 5,500 agencies and 300 million citizens, with a remote-first culture.
Embed with enterprise clients as their AI transformation partner to identify and solve high-value problems.
Build and ship solutions end-to-end on Venn's platform using LLMs and client data.
Shape the product roadmap by working directly with client stakeholders and owning outcomes.
Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators through its Resident Operating System platform. Trusted by industry leaders and scaling fast, Venn aims to redefine how people experience home.
Build AI agents, workflows, and automations that solve real customer and operations problems.
Apply LLMs, retrieval, and tool calling to practical financial workflows.
Create AI-assisted experiences for onboarding, support, KYC, and risk review.
We are the leading insurance platform in Southeast Asia, helping people plan, save, and grow their money. With over 20 nationalities working remotely and from offices, we are expanding to offer spending, saving, investing, and more.
Contribute to the design and development of AI agents integrated into live production systems.
Build and maintain benchmark datasets to evaluate agent performance, accuracy, and safety.
Design and refine prompts, tool integrations, and agent workflows.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange. It is trusted by over 320 million people in 100+ countries and fosters a results-driven, innovative culture with a flat structure.
You will own the end-to-end technical relationship with enterprise customers, translating business challenges into AI solutions.
You will design and build secure integrations between the Moveworks Platform and customer systems like ServiceNow, Workday, and Jira.
You will serve as a trusted technical advisor, helping customers develop their Agentic AI roadmap and upskilling their teams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and a focus on AI-native solutions, the company has grown to a global workforce dedicated to freeing people from busywork.
Serve as the escalation point for complex issues, owning them from investigation through resolution.
Write and run SQL queries to investigate transaction discrepancies and data problems.
Use AI tools like Claude to accelerate root-cause analysis and document solutions.
Sezzle is a fintech company revolutionizing shopping with interest-free installment plans. They are building an innovative, dynamic team to shape the future of fintech and retail.