Act as primary client contact from campaign launch to completion, driving performance and revenue goals.
Own campaign optimization to maximize ROI and secure incremental spend, ensuring KPIs are met or exceeded.
Build and maintain deep client relationships, provide data-driven insights, and lead upsell and renewal strategies.
Ibotta is fundamentally changing how the world's leading advertisers think about performance marketing, making every purchase rewarding. The company embraces a team-based approach and has a growing revenue team driving efficient incrementality at scale.
Serve as primary point of contact for a portfolio of customers, managing daily operational needs and ensuring programs run smoothly.
Document and improve operational processes, creating templates and playbooks to support the Account Management team.
Perform data analysis to surface customer trends and assist senior Account Managers with reporting and presentations.
Marqeta is a fintech leader redefining financial services through embedded finance. It is a fast-growing company with a flexible-first culture that supports remote work.
Build trusted relationships with key accounts and serve as primary point of contact for a portfolio of clients.
Manage day-to-day client operations, coordinate program activities, and deliver quarterly business reviews with strategic recommendations.
Monitor client satisfaction, proactively resolve issues, and identify opportunities to expand customer value.
They are a mission-driven team transforming the healthcare industry through innovative, data-driven solutions that improve patient outcomes while reducing costs. The company is a rapidly growing organization committed to innovation and service excellence.
Communicate directly with client stakeholders and maintain fluency across US and International workstreams.
Review deliverables performing QA and deliver weekly synthesized pulse to the Account Director on KPIs and business objectives.
Serve as consistent connective presence across the account team, supporting deadline and priority management while keeping documentation updated.
Wheelhouse DMG is a digital marketing agency specializing in healthcare, medical device, and privacy-first brands for over a decade. They have a remote-first culture with a small, collaborative team.
Build and maintain strong, resilient relationships with clients based on trust, transparency, and partnership.
Interpret client requirements and translate them into clear technical details for delivery teams.
Identify opportunities to cross-sell additional services that address evolving client needs.
Heller Consulting is a technology consulting firm that helps nonprofit organizations use technology more effectively. The company offers a collaborative, inclusive remote culture with a focus on mission-driven work.
You will maintain and support client benefits websites, document processes, and provide advanced operational and technical support.
You will resolve client issues, triage tickets, and communicate proactively with clients.
You will mentor team members, drive process improvements, and support implementations.
bswift is a leading benefits administration company that simplifies the complex world of employee benefits. We serve thousands of companies and millions of people nationwide, offering a fun, flexible, and creative environment.
Create customer-centric content and perform data analysis to support account strategy and business reviews.
Marqeta provides a card issuing platform that enables companies to issue cards, authorize transactions, and manage payment operations in real time. The company is publicly traded, with a focus on innovation and a flexible work culture, serving well-known brands in the new economy.
Develops and maintains trusted advisor relationships with existing customers and stakeholders to enhance retention.
Supports complex, high-profile accounts, collaborating with internal teams and external partners for best-in-class service.
Analyzes client requirements, drives issue resolution, and facilitates benefit changes with operational ownership.
Navitus is a pharmacy benefit manager (PBM) alternative dedicated to removing cost from the drug supply chain to make medications more affordable. The company is committed to diversity, creativity, and growth, fostering a team-oriented culture.
Deliver timely, responsive support for new and existing clients, ensuring a smooth transition from implementation through ongoing service.
Maintain accurate client benefit information across systems, providing reliable documentation for operational teams.
Collaborate effectively with Sales, Operations, Client Care, carriers, and vendors to resolve requests and support client needs.
Health Advocate is a leading provider of health advocacy, navigation, well-being, and integrated benefits programs, helping members navigate healthcare complexities. The company is part of Teleperformance in the US, employs a team of compassionate experts, and has been recognized as a top workplace by Fortune, with numerous customer service awards.
Serve as the primary post-sale point of contact for employers, building strong relationships and ensuring they achieve hiring goals.
Own client retention and minimize churn by helping employers realize the value of 12twenty's platform.
Identify and manage expansion opportunities within existing accounts and collaborate on strategic growth initiatives.
12twenty is a talent acquisition platform that connects employers with students and alumni from top business schools and universities. The company is fast-growing and values continuous improvement, collaboration, and a passionate team culture.
Lead client relationships, develop agendas and presentations, and oversee project briefs and scopes of work.
Manage project timelines, budgets, and team execution to ensure client expectations are met or exceeded.
Mentor junior account staff and support business development to drive organic growth.
Precision AQ is a payer marketing agency partnering with global pharmaceutical and life sciences companies to demonstrate the economic and clinical value of medical treatments. The company emphasizes recognition, training, mentorship, and cross-functional collaboration, with opportunities for professional growth.
Support a defined group of clients by carrying out day-to-day responsibilities and coordinating with cross-functional teams.
Build and maintain positive client relationships that reflect Envoy’s commitment to service and provide timely, accurate responses.
Monitor personal and team inboxes, serve as the primary contact for assigned clients, and escalate issues as needed.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process. They are a company fostering a culture of service and collaboration, seeking to build strong client relationships.
Create monthly customer-centric content and develop presentations in PowerPoint, Google Slides, and Excel.
TCWGlobal is a staffing agency that provides workforce solutions and places talent in contract roles across various industries. They partner with innovative companies like Marqeta to support their business needs.
Serve as the main point of contact for clients, managing relationships and ensuring seamless execution of growth ideas.
Oversee project planning and cross-functional collaboration to deliver high-quality results on time.
Utilize AI technologies and Power Digital's Nova ecosystem to optimize processes and provide insights.
Power Digital Marketing is a tech-enabled growth firm at the intersection of marketing, consulting, and data intelligence, igniting revenue and brand recognition for leading and emerging companies worldwide. They are a people-first firm with a diverse team of consultative marketers, creatives, analysts, and technologists, managing billions in media.
Lead client check-ins and serve as primary point of contact for a portfolio of accounts.
Track deliverables, update project plans, and keep initiatives moving across teams.
Monitor campaign performance and retention metrics, and prepare concise status reports.
A growth-focused marketing partner that helps DTC and B2B brands scale through data-driven marketing, performance advertising, retention, e-commerce, and profitability-focused strategies. They work closely with growing brands to improve revenue, customer acquisition, ROAS, and overall profitability.
Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.
Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.
Own retention and growth across a portfolio of client accounts
Manage client expectations, escalations, and scope changes proactively
Identify and develop expansion opportunities within existing accounts
Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.
Act as main client contact for daily communication and oversight.
Collaborate on campaign execution, reporting, and optimization strategies.
Educate clients on best practices and build long-term relationships.
Vetcove modernizes the veterinary industry with platforms including a procurement marketplace, ecommerce, and practice management. Backed by Y Combinator, it serves over 25,000 hospitals and is a fast-growing, mission-driven company.
Serve as the lead point of contact for enterprise hospitality clients, managing account relationships and ensuring workforce fulfillment.
Build and maintain strong relationships with regional directors and executives, understanding industry dynamics to proactively meet needs.
Drive contract growth and retention, identify upsell opportunities, and deliver quarterly business reviews.
WorkWhile matches hourly workers with shifts in hospitality, catering, and events. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, it is a high-growth startup reshaping the future of work.
Support day-to-day planning and execution of affiliate marketing campaigns, including placement, tracking, and publisher payments.
Build strong client relationships through regular communication and deepen your understanding of client accounts and objectives.
Take an active role in data analysis, identifying trends and insights to drive data-driven decisions for client performance.
Hamster Garage is a partnership management agency that manages the partnerships and affiliates channel for leading global brands like Canva, Uber, and Tesla. The agency is in a high growth phase and operates as a small, collaborative team where team members are part of special projects and company building.