Source Job

$8,000–$10,000/mo
US

  • Lead end-to-end delivery lifecycle for clients in the Ignite program, ensuring clean, on-time, in-budget delivery.
  • Manage client onboarding, creative delivery coordination, and financial checkpoint management.
  • Monitor client health and surface expansion or risk signals to account owners.

Client Management Project Management Digital Marketing Video Production Communication

19 jobs similar to Customer Success Manager

Jobs ranked by similarity.

US

  • Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and mid-level stakeholders.
  • Translate channel strategies and media plans into clear action steps for internal teams, ensuring timelines, scopes, and commitments are met.
  • Proactively identify delivery risks, escalate issues with proposed solutions, and mentor junior team members to improve workflows.

Goodway Group is an independent, remote-first media and marketing services firm with a 90+ year history, providing data-driven digital media and marketing solutions. Their diverse team of strategists, technologists, and data scientists has won numerous awards, and they pride themselves on being an inclusive, human-first workplace.

$70,000–$90,000/yr
US

  • Manage multiple video and motion projects from kickoff to delivery, tracking timelines and budgets.
  • Serve as key client contact, ensuring expectations are clear and met while translating creative direction into production plans.
  • Coordinate with directors, editors, and designers to maintain workflow and facilitate smooth handoffs between teams.

We partner with tech startups to launch bold ideas, creating the brands, products, and stories that fuel their growth. Since 2022, we've worked with top founders and institutions, and we're a fast-growing creative studio.

Global

  • Manage the full production pipeline inside ClickUp, including briefs, timelines, dependencies, and approvals.
  • Provide regular operational updates to clients on shoot timelines, delivery ETAs, and asset approvals.
  • Partner closely with Account Managers to surface operational blockers and identify workflow efficiencies.

Creative Milkshake is a performance creative agency that creates social thumb-stopping ads designed to convert for DTC brands. They are a remote-first, collaborative team with a fun culture and a focus on creative excellence.

$48,000–$72,000/yr

  • Manage a portfolio of 80-120 clients over a 24-week program, conducting bi-weekly 1-on-1 calls and providing daily support via Slack/Discord.
  • Drive client success by guiding them through activation points, achieving a minimum 15% ascension rate, and maintaining a low refund rate.
  • Collaborate with coaching and sales teams, maintain detailed records in ClickUp, and gather testimonials and reviews.

Content Growth Engine helps clients accelerate their YouTube growth through structured programs and coaching. The company is a small, results-driven team that values accountability and client ascension.

$80,000–$85,000/yr
US

  • Liaise with internal creative teams to ensure campaign expectations and scope obligations are met.
  • Act as the client-facing point of contact for all creative needs, providing best-in-class service and communication.
  • Oversee production from all teams to ensure smooth execution and troubleshoot any campaign concerns.

Vox Media is a leading modern media company that connects brands and audiences through editorial networks. The company values diversity, equity, and inclusion, and fosters a culture of creativity and collaboration.

$90,000–$110,000/yr
US

  • Manage large-scale, multi-phased creative campaigns from scoping to execution, ensuring on-time and on-budget delivery.
  • Coordinate cross-functional teams across Client Service, Strategy, Creative, and Production to drive project success.
  • Proactively identify and resolve roadblocks, optimize processes, and maintain clear communication with all stakeholders.

Movers+Shakers is a creative agency specializing in large-scale social media campaigns, video content, and influencer marketing. They foster a collaborative culture focused on innovation and excellence, with a team that works across departments to deliver high-impact work.

$95,000–$110,000/yr
US

  • Manage and grow relationships with agency clients, serving as a trusted advisor and primary point of contact throughout the campaign lifecycle.
  • Lead campaign execution from planning to post-campaign analysis, providing strategic recommendations to optimize client outcomes.
  • Partner cross-functionally with internal teams to ensure client success and retention, while maintaining operational excellence.

OpenAP is a collective of innovators changing how advertising is bought and sold across the premium video ecosystem. Founded by the largest U.S. television networks, it has a distributed team across the United States with offices in New York and Los Angeles.

$83,000–$95,000/yr
US Unlimited PTO 16w maternity 12w paternity

  • Develop comprehensive account plans and act as the primary advocate for clients within the agency.
  • Partner with pod leadership to provide feedback and coaching, conducting weekly 1:1 meetings.
  • Utilize deep understanding of client business and industry trends to offer strategic guidance and impactful solutions.

Tinuiti is the largest independent full-funnel marketing agency in the U.S. with over 1,200 employees and $4 billion in digital media under management. We unite media and measurement to eliminate waste and scale what works.

$90,000–$105,000/yr
US

  • Own a portfolio of customer relationships from onboarding to renewal, driving adoption and retention.
  • Oversee influencer campaign delivery, ensuring quality, on-time execution, and alignment to KPIs.
  • Analyze campaign performance data to generate actionable insights for customers.

Later is an intelligent influencer marketing platform that helps brands create campaigns using AI and real creator relationships. They have an inclusion-first culture and are trusted by enterprise brands like Nike and Unilever.

$126,000–$126,000/yr
North America 4w PTO

  • Act as a trusted advisor to high-impact creator accounts, driving retention and expansion through strategic email strategy and Kit optimization.
  • Build deep relationships and anticipate customer needs, providing proactive guidance and personalized experiences.
  • Collaborate cross-functionally with Product, Marketing, and Support to improve the creator experience and drive feature adoption.

Kit is an email-first operating system for creators who mean business, helping them grow and monetize their audience with ease. We are a 100% independent and remote team committed to helping creators earn $1 billion using our platform, and we embrace AI thoughtfully in our work.

$100,000–$110,000/yr
US Unlimited PTO

  • Own the successful delivery of key client projects from kickoff to completion.
  • Build strong, trust-based relationships with clients as a strategic partner.
  • Lead cross-functional teams across strategy, content, design, paid media, and web development.

Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.

US

  • Coordinate business development opportunities from intake to proposal submission, managing timelines and deliverables across teams.
  • Develop proposal decks, budgets, scopes, and client materials, serving as primary coordinator for prospective client communications.
  • Maintain CRM tracking, lead weekly resource forecasting, and support client experience initiatives like events and conferences.

Current partners with ambitious brands to create digital experiences that drive meaningful business results through strategy, design, production, and technology. They are a remote-first agency with a collaborative culture valuing teamwork, curiosity, and execution.

$100,000–$120,000/yr
US Unlimited PTO

  • Act as the main point of contact for agency partners, delivering exceptional customer experience and fostering long-term strategic partnerships.
  • Translate platform data into strategic recommendations tailored to each client’s business goals to drive measurable improvements in visibility.
  • Guide clients through education and adoption journeys, ensuring high engagement, retention, and satisfaction.

Scrunch is an AI-first platform that helps brands be discovered on AI platforms like ChatGPT, Claude, and Gemini. With over 500 paying brands including Fortune 500 companies, the company focuses on revolutionizing marketing for the AI era.

US

  • Own retention and growth across a portfolio of client accounts
  • Manage client expectations, escalations, and scope changes proactively
  • Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

$90,000–$100,000/yr
United States

  • Manage digital media campaigns including display, mobile, OTT, pre-roll video, lead generation, and custom sponsorships.
  • Proactively oversee account delivery, provide optimization recommendations, and secure incremental budgets and renewals.
  • Act as liaison between internal cross-functional teams and clients, ensuring satisfaction and campaign success.

Newsweek is a global media organization delivering news, opinion, images, graphics, and video across print and digital platforms for over 90 years. The company reaches 100 million people monthly, is headquartered in New York City, and publishes international editions in EMEA and Asia.

LATAM

  • Own both principal relationships for the fund and coaching brand, acting as lead contact and running weekly check-ins.
  • Manage end-to-end delivery of projects from brief to shipping, overseeing design, copy, and webinars.
  • Guard quality of all deliverables, own CRM and lead-quality picture, and drive AI leverage.

A US-based investment firm that has transacted $3.5 billion in real estate over 35 years, acquiring over 14,648 multifamily units and improving communities. It emphasizes success through quality relationships and a culture of human flourishing.

$100,000–$130,000/yr
US

  • Lead the delivery team to scale from 50 to 500 clients with consistent quality.
  • Own the creative bar on all projects including outlines, thumbnails, scripts, and edits.
  • Build and manage systems in ClickUp, Frame, and Loom to ensure fast, on-time delivery.

Content Growth Engine is a marketing agency behind Shane Hummus and a roster of creators, generating over 1.5 million subscribers and $10 million in yearly revenue. With a team that has worked with top brands like Alex Hormozi and Sam Ovens, they help creators build sustainable YouTube channels.

$75,000–$95,000/yr
US

  • Lead the execution of medical communications publications projects from initiation to close, ensuring alignment with client goals and budgets.
  • Serve as primary point of coordination between internal teams (Scientific, Creative, Digital) and external stakeholders (clients, authors, vendors).
  • Maintain proactive client communication, manage timelines, budgets, and documentation to ensure operational excellence.

ApotheCom is a leader in medical communications, providing high-quality programs for the pharmaceutical industry. It is part of Inizio, a global healthcare consulting group with over 12,000 employees, fostering a supportive and inclusive culture.

US

  • Lead end-to-end delivery of large-scale digital transformation programs across multiple clients and cross-functional teams.
  • Serve as the primary point of contact for executive stakeholders, ensuring transparency and trust.
  • Establish and optimize delivery frameworks, governance models, and agile best practices.

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations. They offer a flexible and inclusive work culture with opportunities for career growth.