Review payment transactions and identify fraudulent or suspicious activity.
Collaborate with customers and internal teams (Finance, Risk, Compliance, Product) to resolve payment issues.
Contribute to improving and streamlining manual workflows as the team scales.
WeTravel builds tools that empower entrepreneurs to launch and grow their own travel businesses, helping them process payments and manage customers. The company is trusted by 8,000 organizers and aims to grow from $1B to $10B in travel experiences, with a passionate, travel-loving team.
Coordinate hotel and resort bookings for individual and group travel
Customize travel options based on client preferences and budgets
Maintain accurate booking records and provide timely follow-ups
Aisles & Abroad is a travel company that helps clients secure accommodations for vacations, group travel, and business trips. They are a growing team with a supportive culture and mentorship opportunities.
Handle billing and subscription inquiries via email and phone, escalating complex issues when necessary.
Manage billing tickets and calls, taking ownership of follow-ups and resolving sensitive customer situations.
Analyze billing ticket trends and propose improvements to enhance the customer experience.
Cloudbeds provides a unified platform for hospitality, powering properties across 150 countries and processing billions in bookings annually. They are a remote-first team of 650+ employees across 40+ countries, fostering a diverse and innovative culture.
Own day-to-day accounts payable and receivable processes, including invoice processing and client billing.
Support month-end close with account reconciliations, journal entries, and variance analysis.
Prepare recurring financial reports and dashboards for leadership on cash position, burn, and AP/AR aging.
Astra builds mission-critical infrastructure for moving money at scale, processing billions in annual transaction volume with 99.9%+ uptime. They are a remote-first company with a small team where employees have big impact, and they are committed to building a diverse and inclusive team.
Record and monitor accounting transactions and assist with AP/AR reconciliations.
Coordinate property onboarding and offboarding while maintaining compliance.
Respond promptly to owner inquiries and handle chargeback disputes across OTAs.
We connect U.S.-based property management and short-term rental companies with highly skilled virtual professionals. We are a growing company that values dependability, collaboration, and support.
Coordinate and confirm travel reservations for clients including flights, hotels, and cruises.
Review booking details such as dates, traveler information, and payment schedules with accuracy.
Communicate professionally with clients regarding itinerary updates and travel requirements.
We assist clients with booking and confirming travel arrangements including flights, hotels, and cruises. We provide comprehensive training and support in a flexible remote environment with a collaborative team culture.
Assist with booking and coordinating travel arrangements based on client preferences.
Communicate clearly with clients regarding options, confirmations, and updates.
Maintain organized records of bookings and client interactions.
Aisles & Abroad is a travel services company focused on coordinating travel arrangements and managing reservation requests for clients. They offer a flexible remote work environment with ongoing training and support for their team.
Manage the complete ticketing lifecycle using Sabre, including PNR creation, fare validation, ticket issuance, and processing exchanges, refunds, and voids.
Perform quality checks and monitor Sabre queues to ensure accurate and timely handling of time-sensitive booking tasks.
Collaborate with internal teams to coordinate urgent requests and contribute to process improvements for operational efficiency.
The partner company provides luxury travel services for high-value international clients. They operate with a global remote team and emphasize precision, performance, and continuous improvement.
Respond to client inquiries regarding travel options, reservations, and itinerary details.
Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages.
Provide timely updates and clear communication before and after travel.
Aisles & Abroad is a travel services company that assists clients with booking and support for hotels, cruises, and vacation packages. They offer a supportive and collaborative remote work environment with a focus on professional development.
Consult with clients to understand travel preferences and coordinate luxury accommodations and cruise experiences.
Manage the reservation process with accuracy, ensuring seamless communication and itinerary updates.
Maintain detailed client records and provide proactive follow-up support throughout the travel journey.
We specialize in planning elevated and personalized travel experiences for discerning clients. Our team is collaborative and service-focused, with a flexible remote work environment and structured onboarding.
Execute the daily cash application process, posting customer payments to invoices in the ERP.
Monitor the unapplied payments backlog, investigating unmatched transactions and proactively reaching out to customers when remittance information is missing.
Support KPI tracking for time-to-apply and unapplied volume metrics, escalating complex discrepancies to the Payments Lead.
Loadsmart is a hyper-growth logistics tech company valued at over $1 billion (a Tech Unicorn). They are a growth-stage start-up with a collaborative culture and believe in rewarding top talent.
Build and ensure accuracy and quality of listing pages, supporting guest selection and logistics.
Coordinate with internal and external partners, ensuring alignment and timely execution.
Analyze results, resolve issues during standard and on-call hours, and maintain documentation.
The company operates a platform for high-profile, globally recognized experiences, focusing on seamless onboarding and execution. It is a fast-paced, high-growth environment that values detail and quality.
Respond to online inquiries related to travel services, scheduling, and reservations.
Assist with coordinating travel details based on client preferences and provide timely updates.
Maintain accurate records and deliver a consistent positive client experience.
Aisles & Abroad is a travel services company that provides customer support and coordination for travel-related inquiries. The company offers a supportive remote work environment with structured onboarding and opportunities for growth.
Partner with sales teams to ensure successful customer setups and address potential pain points proactively.
Manage multiple client onboarding projects simultaneously, taking full ownership of each project.
Conduct training sessions and migrate client data to ensure smooth transitions to the WeTravel platform.
WeTravel is a travel technology company that provides a one-stop platform for multi-day trip organizers to manage reservations, payments, and more. The company is scaling its services and values a collaborative, cross-functional culture with a focus on customer success.
Accurately process ticket exchanges, ensuring fares are calculated correctly to avoid quality errors.
Assist agents with questions about ticket/change applicability and monitor queue and email requests in a timely manner.
Deliver extraordinary customer service to internal clients by sharing expertise and providing consultative service on ticket applicability and costs.
At ALTOUR, we believe people are the driving force behind every meaningful connection. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group.
Provide exceptional support to guests via calls, emails, and chat, ensuring every interaction ends with a smile.
Collaborate with internal teams to address queries accurately and promptly, improving overall satisfaction.
Continuously identify process enhancements to deliver efficient and delightful customer experiences.
Headout is a travel marketplace connecting guests to real-life experiences, from tours to museums to live events. With $200M+ in revenue and a profitable business, the company values ownership, craft, and impact.
Serve as the executive's operational right hand, capturing action items and driving accountability across teams.
Manage end-to-end revenue operations, including invoicing, collections, and reconciliation using QuickBooks Online.
Proactively chase internal and external stakeholders to ensure deadlines and payments are met on time.
Veta Virtual provides virtual assistant and staffing solutions for businesses in various industries, connecting clients with skilled remote professionals. The company fosters a collaborative culture where initiative, accuracy, and follow-through are valued.
Lead a team of 15 across Onboarding, Loading, and Connectivity functions, designing SOPs and SLAs from scratch.
Sit at the intersection of Engineering, Product, and Commercial, ensuring supply operations scale efficiently.
Drive operational excellence by building dashboards, automating workflows, and resolving connectivity issues proactively.
Nuitée builds API-first infrastructure for the travel industry, enabling seamless connectivity between hotels, OTAs, fintechs, and others. The company is backed by leading VCs, has teams across global hubs, and combines operational discipline with startup agility.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients' preferences and budgets.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.