Manage Help Scout and Accounts Receivable processes, developing workflows and automations.
Execute invoicing processes with precision, aiming for 97% or higher billing accuracy.
Identify patterns in support tickets to scope issues and develop training materials.
Prompt Therapy Solutions provides automated and modern software to rehab therapy businesses, teams, and patients as the fastest-growing company in the space. We attract top talent who share our vision and values as we seek a proactive and results-driven team.
Generate and meticulously review invoices to ensure accuracy and adherence to company policies.
Address system exceptions promptly and resolve complex billing queries with internal stakeholders.
Monitor unbilled orders, track performance metrics, and report on emerging issues.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions for over 25 years. They are a global organization with team members in over 35 countries that promotes honesty, consistency, and fairness across all subject areas and assessment types, offering a remote-first culture.
Own full-cycle billing (invoicing, subscriptions, usage-based billing, etc.).
Manage collections process including outreach, follow-ups, and escalation on past-due accounts.
Identify and implement process improvements and automation opportunities.
Submittable's platform empowers mission-driven organizations to make a difference. Their software helped organizations worldwide run 30,000 programs and distribute more than $10 billion in funding.
Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Design and optimize top of funnel merchant lifecycle processes.
Own lead routing logic, automation triggers, and lifecycle dependencies.
Collaborate with the Business Systems team to improve Salesforce and adjacent GTM tooling.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with a transparent pay structure based on location, experience, and job-related skills.
Lead financial planning, forecasting, and performance management activities.
Own core financial models, budgeting and forecasting processes.
Partner with executive leadership, operations, development, and accounting.
Terreva Renewables is an industry-leading developer, owner, and operator of renewable natural gas (RNG) projects. The company is headquartered in Atlanta, Georgia and is a portfolio company under the management of CIM Group, LLC.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Manage NetSuite ERP: Oversee administration, configuration, and optimization of our NetSuite ERP platform.
Administer NetSuite Advanced Revenue Module: Configure and optimize NetSuite’s Advanced Revenue Module.
Cross-Departmental Collaboration: Work closely with various departments to streamline processes and ensure seamless integration.
Nozomi Networks is the leader in OT and IoT Cybersecurity, protecting critical infrastructure and organizations from cyber threats. They are an innovative company that values integrity and customer success, ensuring customers have access to fast product enhancements and exceptional support.
Collaborate with IT and Client Services teams to gather and document system enhancement requests.
Assist in writing clear and concise business requirements and documenting them.
Help analyze current business processes, identify areas for improvement, and translate business needs into action with support from our Strategic Operations Business Analyst.
Keller Postman represents a broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters at the trial and appellate levels in federal and state courts. Serving hundreds of thousands of clients in litigation and arbitration, they have prosecuted high-profile mass tort, antitrust, privacy, product liability, employment, and consumer-rights cases.
Architect, develop, and regularly produce key metrics, reporting, and actionable insights.
Conduct deep-dive analyses to understand root causes, identify blind spots, and improve detection of growth opportunities.
Build and maintain complex, multi-variable financial and operational models in Excel and Google Sheets.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Support reporting that provides visibility into AR performance, collections activity and payment application trends.
Identify and design improvements to workflows across Collections and Cash Applications.
Support the onboarding or stabilization of new or complex customers.
RigUp provides a source-to-pay solution built for energy by combining software with expert teams. It helps energy companies and their suppliers work together, although the company size/employees is not specified, they have a culture of empowering their employees.
Collaborate with leadership, PMs, and finance stakeholders.
Document and analyze current Procure-to-Pay business processes.
Own platform management, including technical debt reduction.
Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
Maintain data hygiene across tools such as Notion, Airtable, and Google Workspace.
Assist with researching and implementing new tools and help configure and QA simple workflows and integrations.
Maintain SOPs, guides, and internal documentation and ensure documentation is clear, current, and usable.
Outcapped GmbH is an operations agency that frees mission-driven founders from back-office work. They are building a platform with a library of 150+ vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks.
Troubleshoot and resolve issues related to customer transactions.
Manage transaction statements to perform reconciliations of company assets.
Develop, maintain, and improve operational policies, processes, and procedures to enhance efficiency.
Xapo Bank aims for economic freedom and wealth protection for all, regardless of location. They are a fully distributed team of over 130 employees, working remotely from 30+ countries, fostering a culture of hard work, global thinking, and mutual inspiration.
Serve as the primary operational support for our project management and finance teams.
Ensuring projects are structured correctly for compliance.
Ensuring financial cycles (from resource scheduling to final billing) to run seamlessly.
True Zero Technologies is a veteran-owned small business founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. They have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to their customers.
Serve as the primary internal checkpoint for payroll data entered by other departments.
Manage the end-to-end collection and approval process for employee hours.
Partner with payroll providers to manage and resolve payroll tax notices and filings.
Lucid Software leads in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. They value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.
Oversee the daily operations of the Invoicing Operations team and provide day-to-day tactical support.
Manage invoicing cycles and ensure invoices align with contract terms, pricing agreements, and client requirements.
Implement process improvements to streamline invoicing operations, improve accuracy, and reduce errors.
RigUp is a source-to-pay solution built for energy, combining software with expert teams. It empowers energy companies and suppliers to work together, operating with greater speed and efficiency. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.
Accurately post daily payment activity across multiple entities.
Investigate and resolve payment discrepancies and unauthorized deductions.
Generate and maintain A/R aging reports.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. They offer a vibrant community and constant support.
Manage and execute data updates across Salesforce using Data Loader.
Support Billing Automation Project by creating and maintaining billing-related objects.
Build and maintain Salesforce reports and dashboards based on prioritized business needs.
PointClickCare drives operational excellence across pipeline management, sales systems, and go-to-market execution. The team is highly cross-functional, partnering closely with Sales, Marketing, Customer Success, Finance, and Data teams.
Provide day-to-day operational and technical support to financial institution partners.
Act as a liaison between clients and internal product, engineering, and support teams.
Manage and coordinate support tickets, work orders, and case resolution activities.
Blend is an AI services provider that co-creates impact for its clients through data science, AI, tech, and people. They are committed to fueling bold visions by aligning human expertise with artificial intelligence to unlock value and innovation.