Manage relationships with a defined group of Bodyshops to maximize compliance and profit for a motor manufacturer client.
Analyse performance data and conduct audits to ensure Bodyshops meet targets and adhere to standards.
Actively promote programmes and coach Bodyshops on business improvement plans.
Activate Group is a fast-growing UK business with over 1,000 team members that works with fleets, insurers, and manufacturers to manage vehicle repair journeys. Their culture emphasizes making 'someone's bad day better' through accountability, improvement, and teamwork.
Manage and optimize relationships with property claims vendors to ensure compliance and service quality.
Monitor vendor performance using KPIs and implement cost-saving initiatives.
Serve as escalation point for vendor issues and drive process improvements.
The partner is a large-scale insurance company focused on property claims. They operate a remote-first environment and prioritize operational excellence and customer satisfaction.
Lead, mentor, and coordinate a remote service team, including talent screening and onboarding.
Identify skill gaps and implement tailored solutions to elevate service quality.
Cultivate a positive, inclusive remote culture focused on collaboration and client service.
AO Globe Life empowers professionals to redefine their careers through meaningful management roles. The company is experiencing rapid scaling with a 286% increase in volume since 2019, offering unmatched long-term stability and leadership opportunities.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.
Lead and develop a high-performing onboarding operations team through coaching, performance management, and structured feedback.
Make sound, timely decisions on complex onboarding scenarios and maintain department SLAs.
Partner cross-functionally with internal teams to improve workflows, tooling, and onboarding effectiveness.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Coordinate cross-functional projects from kickoff through delivery.
Build and maintain operational systems, including task tracking, workflows, and documentation.
Support hiring, onboarding, and team operations as the company scales.
Oath is a company redefining the audit industry with AI-driven solutions. It is a fast-growing startup that values agility, direct access to founders, and a culture where every employee helps build the operational backbone.
Mentor and manage a group of remote reps across Canada, setting stretch targets and coaching to close skill gaps.
Run training sessions, workshops, and team building, partnering with recruiting on hiring decisions.
Lead with service, not title, in a role that offers uncapped bonuses and a defined leadership track.
AO Globe Life is a life insurance company that helps families across Canada. They offer a unionized, remote team environment with uncapped earnings and global incentive trips.
Own the full onboarding lifecycle for new restaurant partners, ensuring seamless transitions from contract to live operation.
Leverage AI-assisted tools to configure applications, manage technical setups, and deliver high-impact training.
Collaborate cross-functionally with Sales, Customer Success, and Billing teams to resolve roadblocks and drive customer success.
OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.
Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.
Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.
Craft and implement effective digital marketing strategies (CRO, SEM, SEO) for clients on a monthly basis.
Maintain and grow a large book of business through performance reviews, audits, and refinements.
Drive customer engagement, growth, and retention as a customer success expert by building trust and reducing churn.
Trader is a Canadian leader in digital automotive solutions. The company's AutoSync team supports over 3,500 dealerships nationwide and fosters a culture of innovation and customer success.
Lead, mentor, and develop a team of Customer Success Managers to drive customer outcomes.
Oversee onboarding, adoption, and retention initiatives for startup customers.
Partner with cross-functional teams to enhance customer experiences and improve processes.
A partner company provides customer success solutions for startup customers. It operates with a remote-first culture and focuses on team development and customer impact.
Define and launch a unified merchant experience platform, owning vision and architecture.
Cut merchant onboarding effort by shifting high-touch work into self-service experiences.
Ship AI-powered agents and workflows that measurably improve merchant productivity.
Narvar simplifies the post-purchase experience for consumers, working with retailers like GameStop, Sonos, and Nike. With hubs in San Francisco, London, and Bangalore, they serve over 125 million consumers globally.
Assist with reimbursement processes and manage coverage-related requests.
Coordinate case documentation, follow-up activities, and resolve routine issues.
Maintain accurate records and support process improvement initiatives.
This position is listed on behalf of a partner company that manages applications and next steps. They focus on improving patient access to essential therapies, and the role offers a purpose-driven healthcare environment with opportunities for professional growth.
Plan, develop, and direct all aspects of onshore and offshore BPaaS activities to ensure operational efficiency and customer success.
Establish operational objectives, policies, and procedures in compliance with contracts and regulations, and develop strategies to achieve key performance measures.
Provide executive-level briefings to senior leadership and build collaborative relationships with client leadership to drive continuous improvement.
UST HealthProof is on a mission to reshape healthcare insurance by reducing administrative costs and building better healthcare experiences for health plans and their members. The company is run by leaders with strong health plan and technology backgrounds, fostering a supportive, start-up-like environment that nurtures individual growth.
Lead the design and execution of strategic global partner programs, acting as a key link between business strategy and operational delivery.
Manage a diverse portfolio of initiatives, collaborating with cross-functional stakeholders to improve partner experiences and business outcomes.
Apply structured project management practices to ensure timelines, milestones, and deliverables are successfully achieved.
Jobgether provides an AI-powered job matching platform to help candidates connect with hiring companies. We focus on ensuring applications are reviewed efficiently and fairly, fostering a global technology environment.
Drive full-cycle strategic sales and orchestrate account strategy to expand into Canada’s largest audit and advisory firms.
Own complex project management and executive-level engagements, coordinating cross-functional teams to deliver global solutions.
Represent Fieldguide at industry conferences and refine global sales processes through continuous learning and playbook development.
Fieldguide builds software for audit and assurance practitioners in cybersecurity, privacy, and financial audit, automating their work to establish trust for global commerce. The company is a remote-first startup backed by top investors like Goldman Sachs and Bessemer, with an inclusive, driven, and supportive team culture.
Own and lead Affirm's largest Canadian partner relationships, driving growth and long-term strategy across multiple business units.
Develop sophisticated account plans and execute multi-year growth roadmaps spanning product integrations, co-marketing, and go-to-market expansions.
Lead complex commercial negotiations including contracts, pricing, renewal strategy, and expansion opportunities.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. As a growing public fintech company, Affirm is remote-first and emphasizes a culture of collaboration and innovation, with a focus on responsible growth.
Lead end-to-end execution of technical customer delivery projects including onboarding, migrations, and expansions.
Own and refine customer-facing operational processes, ensuring scalable and repeatable delivery models.
Act as central coordinator across Customer Success, Support, Operations, Sales, and Product for project alignment.
Librestream, a division of Harris, delivers advanced AR and AI-driven software for frontline workers in industries like manufacturing, energy, and aerospace. Harris is a leading provider of mission critical software to the public sector in North America, offering a casual work environment and comprehensive benefits.
Build scalable onboarding experiences including email sequences, in-app guides, and webinars.
Monitor customer health at scale using adoption signals and engagement data.
Collaborate cross-functionally with Marketing, Product, and High Touch CS.
Solink transforms video security into real-time operational insights by integrating with existing cameras and systems. Trusted by over 30,000 locations across 32+ countries, they are rapidly growing and recognized as one of Ottawa's Best Places to Work.
Own the onboarding relationship for each customer, keeping implementation on schedule.
Configure the platform, set up integrations, and train customers effectively.
Use AI tools to improve onboarding efficiency and identify issues early.
Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.