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The Workforce Management Analyst is responsible for optimizing staffing levels, forecasting call volumes and ensuring excellent service delivery across customer support channels. The person will monitor adherence to schedules and service level performance across all queues. The person will generate reports on key performance indicators including service levels and forecast accuracy.

Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers, helping carriers launch products quickly.

• Analyze complex datasets and find insights from data.
• Create data models and ETL pipelines for robust and scalable Machine Learning systems.
• Work with distributed computing, big data frameworks, Kubernetes, and Docker.

Kinaxis powers the world’s supply chains to help preserve the planet’s resources and enrich the human experience with more than 40,000 users in over 100 countries.

• Lead a high-performing team to drive revenue growth across payers, providers, and enterprise life sciences organizations.
• Develop and execute strategies that deepen customer relationships and expand product adoption.
• Shape the future of the enterprise business by developing the strategy for selling new use cases into accounts.

Redox is on a mission to accelerate healthcare’s transformation with useful data by connecting and powering real-time healthcare data exchange.

• Assist partner and sales leadership in guiding and shaping the AuditBoard partner experience and Go-To-Market Strategy
• Achieve quarterly and annual revenue, pipeline, and/or partner acquisition targets.
• Build, guide, and shape a solid partner ecosystem that generates a consistent and repeatable funnel of opportunities by recruiting, onboarding, and enabling new and existing partners.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and growing. They empower more than 50% of the Fortune 500 with award-winning technology, fostering innovation and customer satisfaction.

Lead the consultative intake process with senior leaders and stakeholders to understand business needs and clarify desired outcomes,Partner with Instructional Designers to ensure learning solutions align to program goals and stakeholder needs,Measure program effectiveness through evaluation methods, feedback, and business insights; make adjustments to improve outcomes.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery.

• Collaborate with multidisciplinary teams, participating in agile ceremonies.
• Assist in the development and maintenance of mobile applications in React Native.
• Contribute to the development of interfaces with React.

ília is a technology, data, and design specialist that drives digital transformation for major market players for over 10 years in the financial, insurance, and mobility sectors. With over 450 professionals, they are present in Brazil and Europe, serving the markets of Latin America, Europe, and North America, developing high-quality digital products with a focus on business results. They are an innovative, creative team passionate about technology, certified for the 5th consecutive year as a Great Place to Work, believing people change the world, and invest in them.

• Design and improve a feature-rich analytics platform for K-12 software usage.
• Build high-performance backend services in Go, handling millions of data points.
• Create intuitive, data-rich front-end dashboards using React and modern UI libraries.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

• Developing advanced Excel-based models for gross-to-net forecasting and scenario planning.
• Building efficient workflows for data extraction and visualization to enhance analytic delivery.
• Mentoring junior analysts in Excel modeling, data handling, and technical approaches.

At Avalere Health, we ensure every patient is identified, treated, supported, and cared for.

• Serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care.
• Play a pivotal role in driving pre-litigation personal injury cases through their critical early stages, including initiating claims and managing medical records.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand, communicate with clients daily, and spot operational inefficiencies.

EvenUp empowers personal injury lawyers and victims to get the justice they deserve using technology and AI; they are backed by top VCs and are one of the fastest-growing

• Lead cross-functional, data-driven initiatives and drive insights related to online therapy.
• Build predictive models that inform marketing strategy and therapist-matching workflows.
• Develop dashboards and self-serve tools that scale data access and empower teams.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.

Respond promptly to maintenance and repair requests. Perform preventive maintenance and comprehensive repairs. Manage work orders and budgets effectively.

Lessen is a tech-enabled property service provider transforming how real estate services are delivered and managed at scale through a technology platform.

• Engage with development teams to understand their challenges and enhance development practices and tool.
• Lead architectural thinking for your features and their integration into existing systems.
• Develop features after breaking them down into atomic tasks to facilitate testing and code reviews.

Mirakl provides eCommerce software solutions that drive growth and efficiency in online business. They empower retail and B2B enterprises with technology to digitize and expand product assortment. Mirakl has 350+ employees in their Labs teams which are mainly based in France and has a Great Place to Work company culture.

• Design and implement a comprehensive European marketing strategy.
• Manage digital campaigns, content creation, and performance analytics.
• Support sales teams with marketing materials and event organization.

Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries to ensure safety and sustainability. With over 62,000 staff in 62 countries, they offer a portfolio of over 200,000 analytical methods.

Lead the cross-functional growth organization within the Product team, focusing on optimising user acquisition, retention, and monetisation. Partner with Marketing, Customer Support, Engineering, and Data Science to identify growth opportunities. Design and deploy growth loops, reward systems, and game mechanics that create engagement.

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence.

• Architect customers' security transformation by serving as the strategic bridge between technology and business outcomes.
• Partner with Services Sales Managers to drive adoption across Core and "Speedboat" (specialized) account teams.
• Lead dynamic transformation workshops and engage C-level executives to translate technical capabilities into clear business value.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

Support and deliver all components of customer engagements. Leverage data and analytics to deliver insights and business solutions. Collaborate with Business Consultants to create deliverables that optimize customer operating and engagement models, process, and analytics.

Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way.

• Own the product strategy for user growth, partnering with the Chief Growth Officer to define vision and roadmap.
• Lead and mentor a high-performing team of Product Managers.
• Be the single point of accountability for the product vertical's performance, relentlessly driving toward growing the engaged user base.

KOHO is on a mission to make financial services better for every Canadian, with no hidden fees or predatory interest rates.

• Explain technical concepts to clients.
• Work closely with big-name companies to solve their problems.
• Collaborate with a team of solutions engineers to innovate customer data usage.

Hightouch is the modern AI platform for marketing and growth teams that allows marketers to create content, plan campaigns, and execute strategies.

• Build and operate data pipelines from various sources into the enterprise data platform.
• Design and implement star schemas, lakehouse structures, and semantic models.
• Establish data quality checks and reconciliation rules to ensure consistency.

Jobgether is a platform that uses AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies top-fitting candidates and shares this shortlist with the hiring company.

• Assess patients' mental and physical health based on symptoms and complaints.
• Collaborate with an interdisciplinary team to develop, implement, and evaluate treatment plans, which may include conducting individual psychotherapy, diagnosing psychiatric disorders, and prescribing medications.
• Maintain accurate documentation in the electronic health record (EHR) while adhering to HIPAA, state regulations, and national standards of care.

Brave Health is driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care via technology.