Own the enablement content library and keep assets accurate and up-to-date.
Coordinate and support the delivery of training sessions and onboarding programs.
Use AI tools to draft content, summarize inputs, and improve efficiency.
CertifID provides a secure platform that verifies identities, authenticates wire transfer instructions, and detects potential fraud attempts, mitigating risks and ensuring secure transactions. It's a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
Own and execute the onboarding program for new Sales Development Representatives and Account Executives.
Design, create, and maintain a library of engaging training materials.
Develop and deliver ongoing training programs focused on product knowledge and sales skills.
Resi Media, LLC, a Pushpay company, broadcasts content globally for thousands of organizations. They specialize in live streaming technology and pride themselves on world-class technical support and customer service, fostering a supportive environment for employees to thrive.
Own communication in the Customer Success inbound queue (email/slack/Jira), acting as the primary point of contact for non-technical customer inquiries.
Leverage AI-powered tools to enhance daily productivity, rapidly synthesizing customer context and accelerating the resolution of complex inquiries.
Triage incoming requests to distinguish between support issues, strategic adoption blockers, and commercial opportunities.
Instructure aims to amplify people's power to grow and succeed by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire them to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Serve as the primary customer-facing technical lead, guiding new customers from kickoff through platform adoption.
Take hands-on ownership of the technical provisioning process and auto-provisioning milestones.
Partner with the AI Adoption team and execute learning frameworks in the field with customers.
Hatz AI focuses on AI adoption, training frameworks, and customer success. We are dedicated to ensuring our customers see rapid time-to-value and are set up for long-term success.
Boulevard provides a client experience platform for appointment-based, self-care businesses. They empower their customers to give their clients more of the magical moments that matter most and value diverse backgrounds.
Own the onboarding program end-to-end, managing the full lifecycle from content creation to measurement.
Deliver cohort-based onboarding experiences through interactive workshops and role plays.
Measure and continuously improve onboarding effectiveness using leading and lagging indicators.
Temporal is an open-source programming model that simplifies code and enhances application reliability. They aim to be the reliable foundation of every developer’s toolbox. They value curiosity, drive, collaboration, and genuineness, fostering a culture of innovation and impact.
Design and build engaging, interactive training content.
Lead live training sessions, workshops, and new hire bootcamps.
Execute the enablement plan for new features.
Limble empowers the unsung heroes who support the world and is revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence.
Manage onboarding workflows on Sana (our AI-native LMS)
Develop and strengthen a standard operating procedure for admins
Build simple learning modules using AI-native tools
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform. They empower agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth, supporting a global community of over 1 million businesses.
Master AI agents, automations, integrations, and analytics
Own onboarding, adoption, and expansion lifecycle
Configure AI agents across voice, chat, and messaging
The client is a fast-growing company in the AI-powered business communication space, helping organizations replace manual workflows with intelligent AI agents across voice, chat, and messaging. They partner with enterprise staffing and workforce organizations, embedding AI agents directly into ATS and CRM systems to drive automation, efficiency, and scale.
Tiger Data empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. As a globally distributed, remote-first team, they are committed to direct communication, accountability, and collaborative excellence, shaping the future of data infrastructure.
Manages a portfolio of accounts, ensuring client success and satisfaction.
Partners closely with customers to understand their pain points and sell the value of the products.
Provides expert support and advice about products, features, and opportunities, enabling client accounts to grow.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. The company has a diverse community of colleagues unified by a shared desire to make a difference in education and is a global organization with team members in over 35 countries.
Own Hirevue's customer enablement function, shaping how customers experience the platform.
Deliver training sessions and educational programs directly to customers.
Track adoption and engagement signals to proactively reach customers who need support.
Hirevue transforms hiring by connecting companies and candidates through video interviewing, assessments, and AI. As an industry leader, they've hosted over 70 million video interviews for 1200 customers globally, focusing on science-backed, ethical AI solutions.
Own the enablement strategy, adoption, and performance impact of the technology that powers Huntress’ global revenue organization.
Design scalable training programs, monitor adoption and utilization, and continuously optimize how tools support pipeline creation, deal execution, customer growth, and partner success.
Partner cross-functionally with Sales, Customer teams, Technical teams, RevOps, Product, and Channel leadership to ensure systems, processes, and AI capabilities are fully embedded into how our global teams operate.
Huntress, founded in 2015 by former NSA cyber operators, focuses on protecting small to midsize businesses from cyber-attacks with its security platform and expert human threat hunters. They offer dynamic products including Managed EDR, Managed ITDR, Managed SIEM, and Managed Security Awareness Training.
Support regional field enablement efforts, delivering training that drives performance and consistency across the customer journey.
Deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs.
Focus on improving ramp time, win rates, retention, and expansion performance across the region.
SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business. DoorDash is growing rapidly and changing constantly, which gives their team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
Serve as the primary post-sales point of contact for a variety of small business customers
Develop a deep understanding of each customer's business objectives and industry challenges.
Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they capture and convert leads 24/7. They have been recognized as the Best AI Implementation by Inc. Magazine.
Manage the administration and optimization of Customer Success platforms.
Leverage AI and automation tools to enhance account insights, risk detection, and customer communications.
Execute and standardize core customer lifecycle processes, including onboarding, success planning, Quarterly Business Reviews, renewals, and expansion.
IDC is a global provider of trusted technology intelligence. They equip business and technology leaders with the evidence they need to make confident decisions, informing strategy, investment, and innovation across industries and regions with over 1,000 analysts worldwide.
Identify new prospective customers and own the commercial process from initial engagement to contract signing
Develop innovative applications for software and experiment within customer conversations
Craft compelling stories that articulate the value and potential of technology to businesses
Runway is building AI to simulate the world through merging art and science. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Play a critical role in helping RainFocus scale beyond a limited ideal customer profile.
Support adoption of account-based selling strategies.
Serve as the connective tissue between Sales, Product, Marketing, and Customer Success
RainFocus is a leading enterprise event marketing platform powering some of the world’s largest and most sophisticated experiences. Our customers range from global enterprises running Tier 1 conferences to fast-growing organizations executing field marketing, webinars, sales activation, and marketing activation programs.
Create meaningful, practical, and scalable learning experiences for the Revenue Sales organization.
Develop and deliver training programs, collaborating with Revenue leaders and Enablement team members.
Drive strategies that amplify Human Interest's mission to make retirement accessible to all.
Human Interest aims to provide retirement benefits to all workers by making it affordable and accessible for small and medium-sized businesses to offer retirement plans. They're a high-growth fintech company backed by investors like BlackRock, TPG, and SoftBank.
Lead, coach, and grow a high-performing CS team, including managers and individual contributors.
Build and refine global CS playbooks that drive onboarding, time-to-value, product adoption, expansion, and renewal.
Own CS operations: processes, forecasting, documentation standards, and effective use of CRM / CS platforms.
DroneDeploy powers field teams with robotics and AI. As the only reality capture platform that combines robotic automation, AI agents, and a unified system, DroneDeploy allows critical industries to operate with speed and confidence. At DroneDeploy, we thrive in a mostly remote-first culture rooted in innovation and impact.