Source Job

• Define and own the roadmap for shared platform systems across subscriptions, billing, customer data, security, reliability, and developer productivity.
• Integrate AI across the SDLC and build infrastructure for trusted AI experiences.
• Partner with engineering, data, and growth teams to prioritize platform investments and deliver outcomes.

The hiring company is a growing technology business building a digital product with shared platform capabilities. It prioritizes AI-driven development, collaboration, and professional growth.

• Own roadmap health: define tracking standards, evolve planning cadence, and communicate to customers.
• Define launch frameworks and readiness across Product, Sales, and Support.
• Build customer insight systems that influence prioritization from multiple feedback sources.

Tailscale makes secure connections effortless, enabling teams to interconnect devices easily. Founded in 2019, it is a fully distributed, venture-backed startup with a culture of flexibility and inclusion.

• Define and execute strategies that enable servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
• Own a portfolio of cross-functional initiatives, driving delivery across timelines, dependencies, and measurable business outcomes.
• Partner with Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure operational readiness.

Affirm provides honest financial products that give consumers a clear, predictable way to pay over time. It is a remote-first company with a culture of care, transparency, and flexibility, offering comprehensive benefits and equity.

• Drive strategic RevOps initiatives by turning priorities into structured program plans with clear owners and milestones.
• Establish program governance and operating rhythms, including status meetings, decision logs, and standardized reporting.
• Coordinate cross-functional alignment across Sales, CS, Marketing, and RevOps, and manage risks, issues, and dependencies.

LaunchDarkly is a feature management platform that helps developers release software faster and with greater control. The company values a humble, collaborative, and respectful team culture and is committed to diversity and inclusion.

• Act as a trusted advisor and strategic partner to the GVP of Global Partnerships, driving operational excellence and cross-functional alignment.
• Own the rhythm of business, including annual planning, QBRs, and budget allocation, while tracking KPIs and organizational health.
• Lead high-impact strategic initiatives across partnerships, marketing, sales, and other teams, ensuring clarity, accountability, and execution.

ServiceNow is a global market leader in AI-enhanced cloud platforms, connecting people, systems, and processes to help organizations work smarter. With over 8,100 customers including 85% of the Fortune 500, the company fosters a culture of innovation and purpose to make the world work better for everyone.

• Lead and transform customer-facing operations across North America, overseeing Onboarding, Customer Support, and Payments Operations.
• Develop scalable operational strategies using data, automation, and AI to drive efficiency and customer satisfaction.
• Manage and mentor team leads, collaborate cross-functionally, and champion continuous improvement in a fully remote environment.

This partner company is a growing international SaaS organization focused on delivering exceptional customer experiences. It fosters a remote-first, collaborative culture that values employee well-being, diversity, and continuous improvement.

• Own M0 customer journeys from contract-to-wallet activation to deficit/exhaustion, using each as a live experiment.
• Run manual wallet operations and monthly reconciliation as a research vehicle for strategic signal.
• Close execution gaps across Sales Strategy, Finance, PMM, and Marketing, turning field reality into recommendations.

Atlassian is a global software company whose products help teams collaborate and work together. Its culture centers on unleashing the potential of every team, and Atlassians can choose where they work, in-office, at home, or hybrid.

• Lead end-to-end operational execution of the services business, from SOW creation through project delivery and closure.
• Oversee Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing, and the PMO to drive excellence and financial discipline.
• Partner cross-functionally with Finance, Sales, Engineering, and People teams to align operations with company strategy and growth objectives.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to empower IT executives and their organizations. They employ more than 1,200 people across the United States with a culture that embodies the spirit of a startup and the advantage of a scalable business.

• Oversee technology demand intake, assessment, prioritization, and monitoring across a complex enterprise environment.
• Facilitate prioritization discussions and provide portfolio analyses, dashboards, and executive summaries to support leadership planning.
• Collaborate with business leaders, IT, Finance, and delivery teams to balance competing priorities and improve portfolio transparency.

The hiring company is a technology-driven enterprise that aligns IT initiatives with business strategy through structured portfolio management. It fosters a collaborative, inclusive, and remote-friendly culture, though specific company size is not disclosed.

• Lead and optimize operational processes for a global Professional Services organization.
• Manage systems administration, resource planning, capacity forecasting, reporting, and process improvement.
• Partner with leadership and cross-functional teams to turn data into actionable business improvements.

This role supports a global Professional Services organization helping deliver customer projects efficiently. The culture is supportive, meritocratic, and collaborative, valuing innovation, open communication, trust, and teamwork.

• Own the product strategy and roadmap for core membership workflows, balancing customer needs and business priorities.
• Lead customer discovery with club owners and operators to identify friction points and improve operational efficiency.
• Manage product launches, cross-functional integrations, and success metrics to deliver meaningful results.

They provide innovative software solutions that help fitness businesses manage daily operations and member experiences. They foster a collaborative, values-driven environment focused on belonging, teamwork, and continuous improvement.

• Serve as a strategic thought partner to an assigned Product leader and team, tackling high-priority business challenges.
• Drive cross-functional outcomes across the product development lifecycle, from discovery to go-to-market.
• Use AI tools to accelerate research and analysis, and help product teams adopt AI in their work.

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.

• Own product strategy, roadmap, and execution for Senior Living products.
• Serve as the voice of the customer to a scrum team, maintaining a prioritized backlog and writing user stories.
• Collaborate cross-functionally with design, engineering, and clinical stakeholders to improve products.

PointClickCare is a health tech company that helps providers deliver exceptional care through a platform serving over 30,000 provider organizations. It is founder-led and privately held, with a culture that values flexibility, growth opportunities, and meaningful work.

• Own and maintain the integrated program plan across multiple major initiatives, tracking workstreams, milestones, owners, and dependencies across a dozen-plus functional teams.
• Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.
• Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions such as diabetes and hypertension. Vida's team of physicians, dietitians, coaches, and therapists takes a whole-person approach to care, and the company is trusted by Fortune 100 companies, major payers, and large providers.

• Lead the development and optimization of the Customer Success service portfolio across Professional Services, Technical Success, and Support.
• Audit and assess existing offerings, establish governance frameworks, and define performance metrics to track adoption.
• Collaborate across departments and analyze data to drive continuous improvement and align services with customer needs.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses AI to ensure fair and efficient recruitment, with human judgment in final hiring decisions.

• Design and deliver complex programmes across multiple teams and external partners.
• Translate strategic objectives into actionable roadmaps and lead cross-functional coordination.
• Drive programme delivery from kickoff to BAU handover, ensuring governance and risk management.

Monzo is a digital bank offering personal and business accounts, savings, investments, and pensions. With a mission to make money work for everyone, they have a large team and a culture of innovation and inclusion.

• Lead product vision, strategy, and execution for multi-million-dollar business lines.
• Transform customer insights into solutions that make property management effortless.
• Partner with engineering, sales, and support to prioritize and launch high-impact features.

They provide intuitive, high-impact software that simplifies short-term rental management. They are a fully remote, globally distributed team that values transparency, experimentation, and continuous improvement.

• Define and lead Product Operations strategy, operating model, and governance aligned with business priorities.
• Oversee cross-functional product and platform programs, orchestrating launches and field readiness.
• Use data, analytics, AI, and automation to improve transparency and decision velocity.

We are a global leader in modern supply chain orchestration, powering complex supply chains with an AI-infused platform. With over 2000 employees worldwide, we have a strong culture focused on innovation and have won several Top Employer awards.

• Lead global partner programs across acquisition, commitment, and consumption, aligned with business strategy.
• Coordinate cross-functional initiatives with Ecosystem Sales, Finance, Legal, Marketing, and other teams.
• Optimize the partner journey, develop incentives, and measure program performance to drive growth.

They are a global, remote-first technology company focused on transforming software development through intelligent DevSecOps solutions. Their culture emphasizes flexibility, collaboration, and meaningful impact across distributed teams.

• Collaborate with software architects and UX team to define new features for our cloud-based digital operations platform and mobile apps.
• Interact with customers, sales, and other stakeholders to identify high-value product investments and maintain development backlogs.
• Assist in rollouts by delivering webinars, training, documentation, and participating in product marketing activities.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. As a dynamic and growing cloud-service company, we offer best-in-class benefits and a collaborative culture.