Lead, mentor, and develop a team of Implementation Specialists and Business Analysts to deliver complex software implementations.
Oversee multiple customer implementation projects from discovery through deployment, ensuring timely delivery and alignment with customer requirements.
Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to drive scalable delivery processes and improve operational efficiency.
This company provides data and analytics solutions for the energy sector. It is a growing organization with a collaborative, customer-focused culture and emphasis on leadership development.
Oversee the execution of complex technical assistance contracts, ensuring all deliverables and milestones are met on time and within scope.
Design and implement a centralized delivery model, including governance, intake, triage, and operational workflows.
Drive cross-functional collaboration and continuous improvement initiatives to enhance service quality and scalability.
This partner company delivers large-scale technical assistance programs that strengthen healthcare organizations and improve community outcomes. They foster a collaborative, mission-driven culture focused on innovation and continuous improvement.
Lead daily operations of a remote service desk team, ensuring reliable technical support and service delivery.
Manage team performance, staffing, and development to meet SLAs and customer satisfaction goals.
Analyze operational data and drive continuous improvement to enhance user experience and efficiency.
The partner company is a technology-focused organization that provides customer success and support services. It operates with a remote, distributed team and emphasizes innovation, customer experience, and continuous improvement.
Lead project management activities including standups, sprint planning, backlog grooming, and retrospectives across technical and business teams.
Track progress, dependencies, risks, and blockers across workstreams, proactively driving issue resolution.
Translate incoming requests and partner needs into clear technical requirements and actionable tickets.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They focus on efficient and objective candidate review, serving as a partner for recruitment and hiring across various industries.
Lead operational initiatives to enhance accessibility and efficiency for accommodated testing experiences.
Partner with product teams and stakeholders to operationalize new capabilities and workflows.
Analyze data and improve processes to ensure reliable delivery of digital assessments.
The company is focused on expanding access and improving educational outcomes through digital assessment experiences. It is a mission-driven organization with a supportive team environment and investment in professional development.
Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions.
Collaborate with internal Engineering teams on customization requests and technical optimizations.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation. The company is an equal opportunity employer with a remote-first culture that values transparency and equitable compensation.
Lead and manage a technical support team for Microsoft 365 solutions.
Drive operational excellence, productivity, and team performance.
Provide coaching, mentoring, and process optimization in a remote environment.
Our partner company provides technical support and IT services for Microsoft 365 solutions. They emphasize a collaborative, performance-driven work culture and offer remote work opportunities.
Lead end-to-end delivery of complex technical programs involving multiple cross-functional teams.
Drive customer experience and account experience initiatives from strategy definition through execution.
Partner with Product, Engineering, and Business Operations teams to manage roadmaps, risks, and delivery.
Our partner is a technology company focused on enhancing customer and account experiences through innovative solutions. They foster a collaborative and inclusive culture, operating in a fast-paced environment with a focus on innovation and respect.
Drive operational excellence within a large-scale HR organization by improving service delivery and managing strategic partnerships.
Lead HR service operations, vendor relationships, and process improvement initiatives to ensure effective HR support.
Manage service-level agreements, vendor governance, and continuous improvement efforts.
The hiring partner is an HR organization focused on improving service delivery and workforce processes. They operate with a collaborative, high-performance culture and offer opportunities for professional development.
Lead large-scale, cross-functional technology programs from strategy definition through successful delivery, ensuring alignment with business and technical goals.
Provide technical oversight across cloud environments, architecture, scalability, and system design, collaborating with engineering and data teams.
Drive data-informed decision-making through analytics, experimentation strategies, and performance insights to support continuous improvement.
The partner company is a technology-focused organization that drives large-scale digital transformations in the public sector. The company culture emphasizes collaboration, innovation, and continuous learning, with a remote-first approach.
Lead the Remote Support and Systems Engineering teams, fostering a culture of accountability and continuous improvement.
Drive service quality by managing SLA performance, backlog health, and client satisfaction.
Mature ITIL-based Incident, Problem, Change, Request, and Major Incident Management processes.
We partner with growing, highly regulated organizations to provide secure, dependable IT environments. We are building a team of professionals who care about quality, ownership, and continuous improvement.
Lead technical support initiatives and operational projects for advanced healthcare systems.
Perform advanced troubleshooting and diagnostic evaluations of hardware, software, and networking issues.
Mentor team members and collaborate with cross-functional teams to resolve technical escalations.
Our partner provides advanced healthcare technology solutions for clinical environments. They foster a collaborative, innovative work environment with cross-functional exposure and opportunities for professional growth.
Lead and develop a remote team of Technical Support Specialists, driving operational excellence and customer satisfaction.
Manage technical escalations and collaborate with Product and Engineering to resolve complex issues.
Build scalable support processes and advocate for customer needs across the organization.
Attio is a CRM platform designed for go-to-market teams, leveraging AI to automate and understand customers. The company has raised $116M from top investors and fosters a culture of high standards, craft, and customer obsession.
Lead and mentor a team of technical implementation leads and software developers to deliver complex healthcare interoperability solutions.
Provide hands-on technical leadership throughout the implementation lifecycle, including solution design, troubleshooting, and operational readiness.
Collaborate with cross-functional teams to ensure scalable customer solutions and drive process improvements.
Smile Digital Health provides a FHIR-based data liberation platform for healthcare data exchange. The company ranked #19 on Deloitte's Technology Fast 50 for 2024 and fosters a culture of respect and inclusion.
Lead a remote engineering team building impactful healthcare technology solutions.
Drive Agile development practices and collaborate with cross-functional teams.
Mentor engineers and ensure software quality, scalability, and compliance.
Our partner develops technology solutions that improve healthcare delivery and patient outcomes. They foster a collaborative, remote-friendly culture with a focus on professional growth and inclusive teamwork.
Serve as the primary technical liaison for customers, ensuring successful adoption and optimization of security solutions.
Provide advanced technical support and collaborate with product and engineering teams to resolve complex customer issues.
Conduct technical account reviews, onboarding sessions, and training to drive customer success and product adoption.
The company is a cybersecurity firm that helps organizations maximize the value of advanced security solutions. It is a fast-growing, remote-first company with a culture centered on collaboration, growth, and employee empowerment.
You will own the end-to-end Professional Services organization, shaping customer onboarding and implementation.
You will design and implement a scalable delivery operating model to improve speed, quality, and predictability.
You will collaborate with Product and Engineering to align delivery processes with product architecture.
The partner company specializes in enterprise software delivery and implementation, focusing on turning operational execution into a strategic growth driver. They are a remote-first organization with an inclusive, mission-driven culture focused on customer impact and continuous improvement.
Lead, coach, and mentor a global team of Customer Engineers to drive team excellence and innovation.
Drive organizational change and scalability by improving standardization and creating consistent experiences.
Stay hands-on with tools and systems while acting as the escalation point for complex customer issues.
Patch My PC helps IT and security teams automate third-party updates for Microsoft ConfigMgr, Intune, and WSUS. With a fully remote crew of 150 employees, they support over 10,000 customers and more than 30 million devices, focusing on making patching easier and boosting security.
Plan, direct, and oversee full software project lifecycle, including requirements, design, development, testing, deployment, and maintenance.
Supervise and mentor a team of software engineers, providing technical guidance and conducting performance evaluations.
Drive strategic technical decisions and ensure alignment with organizational goals for the communications platform.
Tebra provides an all-in-one EHR+ platform designed exclusively for independent healthcare practices, integrating EHR software, billing, automation, telehealth, and marketing. With over 42,000 private practices using its platform, Tebra fosters a culture of customer focus, simplicity, entrepreneurial spirit, collaboration, and celebration of success.