Source Job

• Provide real-time clinical support and triage for newly re-engaged patients, ensuring immediate response to clinical needs following outreach and enrollment interactions.
• Deliver proactive, professional, and compassionate care, serving as an accessible first point of contact for patients and caregivers.
• Collaborate with physicians, APPs, and interdisciplinary team members to develop and execute care plans aligned to patient needs and clinical goals.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs, delivering 24/7 virtual and in-home medical, behavioral, and social care. They are a startup committed to diversity and a values-driven culture, seeking a passionate nurse to join their team.

• Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
• Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
• Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.

Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.

• Provide professional and friendly proactive care and triage for clinical issues.
• Perform comprehensive assessments and establish clinical milestones and goals.
• Document all care management assessments and interventions.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual and in-home care for children with special health care needs. They are guided by five core values and offer a comprehensive benefits package.

• Assess member needs and oversee development of client care plans
• Connect clients to social services and advocate with healthcare professionals
• Complete documentation and maintain patient health records in EMR system

Vynca provides comprehensive care for more quality days at home for individuals with complex needs. They are a close-knit community operating with core values of Excellence, Compassion, Curiosity, and Integrity.

• Conduct Chronic Care Management follow-up calls and build positive patient relationships.
• Accurately document patient interactions and maintain tracking logs using Google Drive and Sheets.
• Coordinate care activities, monitor patient progress, and ensure HIPAA compliance.

SnappyCX provides healthcare staffing and management solutions, specializing in chronic care management and remote patient support. The company is a growing organization that values bilingual, self-motivated professionals in a fully remote, collaborative environment.

• Conduct outbound telephonic patient outreach and provide one-on-one coaching to patients managing chronic conditions.
• Help patients execute personalized care plans by providing education on behavior modification, nutrition, and self-management.
• Monitor patients' progress, document interactions in the Cadence platform, and collaborate with clinicians to coordinate next steps.

Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. They operate as a full clinical care delivery organization, working alongside health system partners to extend primary care into patients' homes.

• Handle high-volume inbound patient inquiries in English and Spanish via phone and digital channels.
• Schedule appointments, register new patients, and maintain accurate EHR records.
• Verify insurance, screen for financial assistance, and follow HIPAA-compliant procedures.

Jobgether uses AI-powered matching to review applications quickly and fairly, sharing top candidates with hiring companies. It is a platform that connects job seekers with roles, focusing on efficiency and data privacy.

• Serve as the first point of contact for members, triaging communication and coordinating with Maternity Navigators.
• Schedule and confirm visits, verify insurance, and maintain real-time visibility into care team schedules.
• Build ongoing relationships with members through proactive outreach and help them access non-clinical supports like transportation and WIC.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

• Conduct comprehensive clinical assessments and develop individualized care plans for high-risk members.
• Coordinate transitions of care and collaborate with interdisciplinary team members including Community Health Workers and providers.
• Provide health coaching and disease management education to help members achieve their health goals.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving historically underserved populations. Founded in 2021 and backed by leading healthcare investors, it is scaling rapidly with a culture focused on value-based, whole-person care.

• Perform initial and ongoing telephonic outreach to individuals and community providers.
• Support individuals' health needs by scheduling appointments with the local team.
• Build trust and relationships by addressing immediate needs and empowering individuals to pursue recovery goals.

Firsthand supports individuals living with serious mental illness through a holistic team of peer recovery specialists and clinicians. The company fosters a culture of passionate problem-solvers focused on meaningful healthcare impact.

• Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
• Verify validity and accuracy of refill requests, ensuring compliance with regulatory guidelines.
• Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.

Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily to improve outcomes. They foster a collaborative, innovative culture with an entrepreneurial spirit.

• Serve as a key point of contact for patients, coordinating scheduling, insurance verification, and follow-up activities.
• Manage inbound and outbound calls, maintain accurate EMR records, and ensure HIPAA compliance.
• Communicate with patients, providers, and insurance companies to deliver high-quality, patient-centered care.

SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.

• Oversee full lifecycle of care coordination for members in the Virtual Intensive Outpatient Program (VIOP), from screening and admissions to discharge planning.
• Conduct clinical outreach to families, coordinate care schedules, and serve as the primary point of contact for members and their families.
• Collaborate with multidisciplinary teams to develop individualized care plans and ensure seamless, supportive treatment experiences.

Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and publishes peer-reviewed studies, fostering a culture of innovation and inclusion.

• Provide patient-focused telehealth clinical triage assessments and health education via phone, video, and chat.
• Work independently to make clinical decisions, assess needs, and direct patients to appropriate care levels while documenting interactions.
• Monitor performance metrics, participate in coaching sessions, and communicate with clients and team members.

Carenet Health is a behind-the-scenes partner for over 250 of the nation's premier health plans and health systems, providing telehealth and virtual care clinical triage assessments and health education. Named one of America's fastest-growing private companies by Inc. Magazine for eight consecutive years, the company is integrity-driven and focused on compassionate, evidence-based care.

• Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
• Help members make decisions that enhance their healthcare experience with empathy and compassion.
• Make a positive difference in people's lives by supporting their health journey through tailored nutrition.

Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.

• Serve as the first point of contact, guiding patients through initial consultations and assessments.
• Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
• Reach out to interested patients to explain services and schedule appointments.

Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.

• Provide skills-based individual and group sessions to caregivers and ensure their full engagement in treatment.
• Proactively identify barriers, personalize care plans, and build caregiver skills to support lasting recovery.
• Collaborate with a multidisciplinary care team and maintain timely documentation of interactions.

Equip is the leading virtual, evidence-based eating disorder treatment program, dedicated to ensuring everyone with an eating disorder can access effective treatment. Founded in 2019, the company is fully remote, with a highly engaged, passionate, and diverse team that has served thousands of patients and families.

• Provide direct patient care while managing a team of Therapists, balancing clinical and administrative duties.
• Oversee therapy team productivity, documentation timeliness, and schedule utilization, serving as first escalation point.
• Support onboarding, coaching, performance evaluations, and professional development for direct reports.

Ascend Healthcare provides integrated psychiatric and behavioral health services. The company is a growing organization with a collaborative, remote-first culture focused on equity, compassion, and operational excellence.

• Manage client crises via phone using evidence-based interventions, providing risk assessment and safety planning.
• Identify and connect clients to ideal treatment options using proprietary software and methods.
• Independently manage a caseload of complex, multi-need clients, ensuring timely access to care.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for its transformative care model that helps people recover twice as fast.

• Support care navigation for oncology members by facilitating treatment, symptom tracking, and re-education.
• Collaborate with RNs and providers to coordinate care plans, referrals, and authorizations.
• Maintain regular contact with members via phone, text, email, and video calls for follow-up and support.

Renalogic helps clients manage the human and financial costs of chronic kidney disease. We hire people who are humble, hungry, and smart, and our 96% client retention shows we're building a company we're proud of.