Own the launch process for new properties from deal closure to one week post-launch.
Be the point of contact for partners and stakeholders throughout the onboarding process.
Drive internal execution and accountability, ensuring alignment among teams.
AirGarage is bringing real estate online, starting with parking. They replace broken parking machines with a unified, data-rich operating system, enabling real-time visibility and revenue increases for real estate owners.
Build a personal connection with guests through phone, email, and chat support.
Assess guests' travel needs and recommend suitable Kasa accommodations.
Create a 5-star guest reservation experience through genuine care.
Kasa is a tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that improves the profitability of hospitality assets while delivering a digitally forward experience to guests.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Manage and optimize property listings across major US platforms.
Build and maintain automated email sequences and lead nurture workflows.
Act as a primary liaison for your US client, ensuring marketing efforts align.
Savvital provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Proactively reach out to restaurant customers to get them live on the Sauce platform using the onboarding checklist
Stay connected and be in the know with your customers to anticipate their needs as they happen
Stay and work in an organized manner to help stay on top of issues that arise
Sauce is a restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. They are headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential.
Proactively reach out to high-performing real estate agents across the U.S.
Guide agents through the end-to-end onboarding process.
Serve as the primary point of contact for newly onboarded agents during their initial ramp period.
HomeLight is a real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes. Our team breaks barriers every day and is committed to HomeLight's goals and core values.
Respond quickly to inbound group inquiries, gathering key requirements like dates, rooms, budget, and event details.
Support the sales team in building group quotes and proposals, and coordinate booking logistics.
Assist with contract workflows: prepare documents, collect information, track approvals, and support signature processes.
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests.
Get on the phone with customers regularly to provide hands-on training, answer questions, and enable them to integrate the product seamlessly into their day-to-day work
Capture customer feedback, product needs, and feature requests to share with the Product team, acting as the voice of the broker
Identify opportunities for account expansion, cross-sell, or new product interest during customer interactions and seamlessly hand those off to the Account Management team
Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close.
Book and manage mid-term reservation requests from incoming channels.
Work with Ops teams for specific processes and lessee-related needs.
Proactively identify and build new relationships from target account identification.
Kasa is a tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Collaborate with customers to understand needs and build a project schedule.
RealPage is a company that provides software and data analytics to the real estate industry. They offer solutions for property management, asset optimization, and resident services, aiming to improve efficiency and profitability for their clients. RealPage emphasizes a customer-focused culture and offers opportunities for professional development.
Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
Work on projects and initiatives that improve our internal processes
Owner.com is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. The team is in the low hundreds and includes top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
Prequalify leads generated by marketing through telephone, chat, or email.
Clearly communicate Lodgify’s value and benefits, adapting the approach to customer’s needs.
Manage inbound chats and calls, uncover customer needs, and position Lodgify as the best-fit solution.
Lodgify is a fast-growing scale-up in the vacation rental industry, providing a platform for property owners and managers to efficiently manage and grow their business. They are headquartered in Barcelona, with a team of 380+ people representing over 60 nationalities.
Coordinating events and communicating with clients and ambassadors.
Performing administrative duties including payment processing.
Lucky 415 Marketing and Promotions is an international Event Staffing and Promotions company that provides clients with the representation that their brand deserves. With a database of over 100,000 event staff, they have been in business since 2003 and enjoy a fantastic reputation with their clients and brand ambassadors alike.
Help build, define and scale our Customer Success and Onboarding enablement strategy
Ensure our Customer Success onboarding program provides an incredible first experience and sets up new hires for success
Coach and mentor Customer Success new hires as they ramp in their role
They provide software and data analytics to the real estate industry. They are focused on innovation and customer success with a fast growing Success team.
Respond to guest inquiries via email or text within 5 minutes, filter and escalate emergencies, and track reviews.
Plan and prioritize daily tasks using Breezeway, coordinate turnovers, log guest issues, and update task priorities.
Manage bookings, rates, and calendar in OwnerRes, send check-in information, and assist with administrative tasks.
Alpha provides assistants to various businesses. The business is seasonal, peaking in winter through April/May, with another spike around the 2026 World Cup.
Engage with our most at-risk customer segment to maximize product adoption and deliver customer value.
Generate brand ambassadors and uncover expansion opportunities to drive growth.
Provide valuable feedback to cross-functional teams to shape the future of our product and offerings.
Owner.com is an AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. The company has a team in the low hundreds with top talent from successful SMB software companies like Shopify and HubSpot.
Assist customers in learning and adopting the brightwheel product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.
Providing best-in-class customer care by resolving escalated customer concerns in real-time.
Effectively managing customer objections and offering knowledgeable product support.
Taking initiative and ownership over the customer experience and facilitating smooth resolutions.
Resident creates a house of brands that focuses on quality materials, timeless style, and comfort. Since its founding in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.
Manage re-qualification of existing residents to ensure continued occupancy.
Assist in qualifying prospective residents.
Conduct interviews, process documentation, and coordinate with various vendors and agencies.
Avanath is a property management company focused on providing affordable housing. They are committed to creating a great experience for residents and employees by cultivating the American Dream.
Help manage team priorities, track program timelines, deliverables, and risks.
Coordinate internal collaboration and provide marketing insights and reporting.
Develop monthly D2C campaign assets and analyze trends and results in quarterly reports.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and our corporate headquarters are in Dublin, Ireland.