Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Keep customers informed about the progress of their implementation.
RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees and offer professional development opportunities.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Collaborate with customers to understand needs and build a project schedule.
RealPage is a company that provides software and data analytics to the real estate industry. They offer solutions for property management, asset optimization, and resident services, aiming to improve efficiency and profitability for their clients. RealPage emphasizes a customer-focused culture and offers opportunities for professional development.
Handle admin requests in a meaningful, delightful, and timely manner.
Lead comprehensive onboarding workshops and provide hands-on training for HR and Payroll administrators on Alan's dashboard.
Collaborate with various teams such as Key Account Managers, Customer Success Managers, Ops, Sales, Care, Pre-Sales, and Engineering.
Alan is a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system, aiming to make prevention the new norm of care. They partner with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members.
Redefine the first 90 days of the customer journey.
Slash Time-to-Value and boost team morale.
Build a department that serves as the bedrock for long-term customer retention.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a highly profitable shop into one platform. They have launched a complete Customer Relationship Management (CRM) marketing suite and acquired AutoOps in August 2024.
Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
Work on projects and initiatives that improve our internal processes
Owner.com is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. The team is in the low hundreds and includes top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
Manage a team of 2+ Onboarding Associates, providing performance coaching and career development.
Partner with cross-functional teams to automate manual account-build processes and eliminate operational friction.
Grubhub, part of Wonder, champions restaurants from coast to coast and aims to strengthen their roots within communities. They feature hundreds of thousands of merchants in over 4,000 cities nationwide and are known for their innovative technology in online food ordering.
Build systems and automation for amazing customer experiences.
They are looking for someone to lead and scale a frontline customer team. Fetch is a startup or high-growth company that emphasizes innovation and teamwork.
Support the day-to-day operations of the Webflow Certified Partner Program.
Help manage and organize partner enablement content across platforms.
Support initiatives that drive partner engagement and participation.
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company built on trust, transparency, and a whole lot of creativity. They empower teams to design, launch, and optimize for the web without barriers.
Design the Onboarding Roadmap: Own and refine the customer journey, creating a standardized, world-class experience that ensures every practice is set up for long-term success.
Optimize Time to Value (TTV): Constantly analyze and improve the speed to conversion, reducing the time between a customer signing a contract and successfully running their first live day on Archy.
Lead & Develop a High-Performing Team: Provide coaching, feedback, and performance management while supporting the ongoing growth and development of Onboarding Managers.
Archy is revolutionizing the dental practice management space, giving dental providers cutting-edge software that allows them to do what they do best while handling the more technical sides of running their practice business. They are seeking a strategic, data-driven Head of Customer Onboarding and Success to lead their Customer Experience team's implementation efforts.
Support the development, organization, and improvement of digital apps, customer-facing technology, platforms and tools used across the business.
Assist in gathering requirements, defining project tasks, and maintaining project timelines under guidance from senior team members.
Drive the development and implementation of innovative digital solutions that enhance client engagements and optimize app solutions
WSH is the parent company for leading brands operating in the catering and hospitality sectors. They operate in diverse sectors, including public spaces, workspaces, and education, with a central support office providing various services to the group companies, each retaining its own personality across catering and hospitality markets.
Take ownership of a book of customers, being the main point of contact and hopping on customer calls per SLAs.
Take ownership of medium and large projects that are core to the team’s operations.
Build in-app onboarding experiences, create webinar series, and build retention best practices.
Ashby offers a highly differentiated product, making it easier to sell. They aim to offer deep expertise whenever interacting with prospects and customers and strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.
Own the execution and coordination of internal programs that support the global Solutions team.
Build and maintain a centralized knowledge hub of scalable assets and documentation.
Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.
Lead product strategy to attract new Partners and ensure their success.
Set and track KPIs/OKRs for your squad and manage trade-offs.
Iterate on onboarding to make Partners successful from day one.
UW aims to simplify utilities by offering them in one place, providing savings on energy, broadband, mobile, and insurance. They are focused on growth, aiming to double in size by attracting individuals who can contribute to their mission.
Drive new customer acquisition for Element Fleet Essentials through disciplined prospecting.
Own revenue targets and growth objectives within an assigned portfolio or geographic region.
Build trusted relationships with senior client stakeholders, including Finance, Operations, and Business Leadership.
Element Fleet Management is the largest publicly traded pure-play automotive fleet manager in the world. As a Purpose-driven and client-centric company, Element delivers value through scalable, sustainable, and technology-enabled fleet and mobility solutions operating in over 50 countries.
Own the operational strategy for the Partner Ecosystem.
Accelerate path to revenue.
Measure, report, and drive growth.
BambooHR is building a people intelligence platform that transforms HR and sets people free to do great work. They are a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth and offers competitive benefits and professional development.
Talk to patients and therapists to uncover blockers and opportunities to improve the experience.
Use Pareto/MVP thinking to prioritize what to build, test, or skip, turning messy inputs into clear actions.
Adapt and improve continuously by using feedback from users and local teams to optimize operations, product features, and the patient-therapist matching system.
Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform, connecting 24 million patients with 280k doctors across 13 countries. With 3,000+ employees, they maintains a fast, flexible, and hands-on culture, shaping the future and sustaining growth.
Own and monitor a portfolio of Dealer Implementations from Kick Off to Launch.
Guide Dealer Partners through the Implementation cycle, inclusive of understanding dependencies, managing expectations.
Thoroughly track all assigned Dealer Implementations, reporting on overall status, progression against milestone target dates, risk factors.
AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. The team is diverse, spread out across the U.S. and Canada, and has backgrounds from finance and technology.
Help manage team priorities, track program timelines, deliverables, and risks.
Coordinate internal collaboration and provide marketing insights and reporting.
Develop monthly D2C campaign assets and analyze trends and results in quarterly reports.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and our corporate headquarters are in Dublin, Ireland.
Owns the day-to-day operating system for ALX's flagship leadership development journeys.
Translates sold scope and programme design into a predictable, high-quality learner and sponsor experience.
Acts as the central day-to-day delivery contact for sponsors, HR/L&D partners, cohort champions and internal stakeholders.
ALX Africa, a non-profit organization under the ALX Foundation, aims to unlock the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide tech skills training and career acceleration programs to empower 2 million Africans by 2030.
Own the full revenue metrics and market share position of your assigned portfolio.
Build strong, credible relationships with operators and key stakeholders.
Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends.
Zippy provides home loans and insurance to manufactured home buyers throughout the United States, focusing exclusively on manufactured home loans and offering a seamless, digital experience. The remote-first team is spread across the US, backed by institutional investors, and offers competitive pay, stock options, and excellent benefits.