Guide clients through template completion, providing clear guidance and support.
Manage LOA generation and signing, ensuring timely completion.
Drive asset manager outreach to facilitate data connectivity and resolve onboarding queries.
Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets, fostering a culture of innovation and collaboration.
Support the development, organization, and improvement of digital apps, customer-facing technology, platforms and tools used across the business.
Assist in gathering requirements, defining project tasks, and maintaining project timelines under guidance from senior team members.
Drive the development and implementation of innovative digital solutions that enhance client engagements and optimize app solutions
WSH is the parent company for leading brands operating in the catering and hospitality sectors. They operate in diverse sectors, including public spaces, workspaces, and education, with a central support office providing various services to the group companies, each retaining its own personality across catering and hospitality markets.
Work hands-on with partners to onboard Aleph and roll it out across their client base using standardized templates and workflows
Lead training and support calls with partners, helping them confidently use Aleph with their clients
Troubleshoot issues raised by partners, diagnose data or configuration problems, and escalate to the appropriate teams when needed
Aleph is an AI-native platform for Financial Planning & Analysis (FP&A), an established software category. They are backed by top VCs (Khosla Ventures, Bain Capital Ventures, YC, Picus Capital), and work with customers like Webflow, Notion, Zapier, Y Combinator and many others.
Support Implementation and Onboarding team members in EMEA by providing coaching and guidance to achieve individual and team goals.
Drive overall strategy and execution for the function in EMEA which includes teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture.
Build and lead teams, including coaching, performance development, and feedback in a post-sale implementation and onboarding environment.
1Password is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management. They have surpassed $400M in ARR and have over 180,000 businesses trusting their products.
Collaborate with international teams and provider acquisition to move providers efficiently.
Partner with the team to pilot performance improvement projects and other projects as directed.
Call, text and email with Providers to encourage their activation and growth.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service, providing affordable and convenient therapy across the globe.
Work cross-functionally to ensure smooth partner onboarding.
Own client eligibility file setup, monitoring, and accuracy.
Document client business requirements and liaise with technical teams.
Foodsmart is a leading telenutrition and foodcare solution, supported by a network of Registered Dietitians. Their platform promotes healthier food choices and behavior change, serving 2.2 million members across various health plans and insurers, and values customer focus and teamwork.
Build systems and automation for amazing customer experiences.
They are looking for someone to lead and scale a frontline customer team. Fetch is a startup or high-growth company that emphasizes innovation and teamwork.
Take ownership of a book of customers, being the main point of contact and hopping on customer calls per SLAs.
Take ownership of medium and large projects that are core to the team’s operations.
Build in-app onboarding experiences, create webinar series, and build retention best practices.
Ashby offers a highly differentiated product, making it easier to sell. They aim to offer deep expertise whenever interacting with prospects and customers and strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.
Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries.
Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup.
Process offboarding requests, ensuring documentation is completed and filed accurately.
MoonPay is building the infrastructure that powers the new financial system, making it easy for anyone to buy, sell, and trade crypto using everyday payment methods. They are trusted by nearly 30 million customers and over 500 companies, with a commitment to trust and compliance.
Manage onboarding communications and proactively guide new hires.
Track attendance, training completion, and follow up on missing steps.
Maintain onboarding trackers and support administrative tasks.
Midi Health is dedicated to providing comprehensive healthcare solutions. While the exact employee count isn't specified, it's evident they foster an inclusive and growth-oriented culture.
Transform member requests into delightful experiences.
Provide meaningful solutions and timely responses.
Offer transparent and helpful guidance.
Alan is a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. They partner with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members and their team of 700+ people is still growing.
Coach and support a team of up to 7 Team Managers.
Make critical, real-time operational decisions.
Take full ownership of your operation's performance.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. They are creating magical moments for their customers!
Act as the primary People Partner to 1–2 departments, supporting managers on performance, development, morale, and communication.
Guide performance processes: setting clear expectations, driving regular feedback, and managing reviews and underperformance.
Partner with managers to build strong, inclusive team cultures based on trust, feedback, and psychological safety.
N8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since their founding in 2019, they’ve grown into a diverse team of over 220, working across Europe and the US, connected by a shared builder spirit and with their centre of gravity in Berlin.
Address client inquiries and proactively follow up with unresponsive clients.
Oversee client form intake, log data in Salesforce, and track client readiness.
Coordinate with accounting to validate Stripe payment setups, ensuring correct billing configurations before client activation.
Xplor provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage operations and growth. They aim to help business owners focus on their passion by providing tools like Xplor Pay for secure and fast payments. Their team is unified by a purpose of helping people succeed.
Manage the People Ops inbox and upcoming ticketing system.
Execute onboarding and offboarding for new hires and departing employees.
Maintain employee data and documentation in Rippling, Confluence, and other systems.
Garner Health aims to transform the healthcare economy by delivering high-quality and affordable care. They partner with employers to redesign healthcare benefits using incentives and data-driven insights and are one of the fastest-growing healthcare technology companies in the country.
Own and enforce structured onboarding, documentation quality and success planning standards.
Review calls, provide feedback, and hold CSMs accountable to preparation.
Personally manage a small portfolio of high impact accounts.
Whippy is leading the way in AI-powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. As Whippy adoption grows, the quality of onboarding, workflow design, and long-term account ownership directly impacts retention and expansion.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Collaborate with sales and client success teams for efficient client handoff.
Rundoo helps clients from initial sign-up to steady-state and fully transitioned to general support. It is a fast-paced startup where employees thrive and grow with the company.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to connect people, systems, and processes with their cloud-based platform and serve over 8,100 customers, including 85% of the Fortune 500®.
Handle a high volume of founders’ personal and day-to-day admin requests with discretion, speed, and sound judgment.
Book and manage travel end-to-end (flights, hotels, transfers), create clear itineraries, and handle changes smoothly.
Support onboarding/offboarding logistics: order laptops, ensure “first-day ready” setup, and coordinate equipment returns/access removals.
Dwelly is a UK-based, AI-enabled lettings and property management platform that is growing through a roll-up strategy acquiring estate agencies. They leverage technology to automate tenant management, payments, and post-rental property maintenance, integrating AI services to improve user experiences and increase efficiency.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.