Source Job

US UK

  • Operate our loan management system (LMS), actioning loan repayments and managing the full loan lifecycle.
  • Manage collections and delinquency cases with professionalism and empathy, working with members to find solutions.
  • Reconcile all loan payments on a monthly basis across both markets to ensure accuracy across all accounts.

Collections Customer Support

20 jobs similar to Financial Operations Associate

Jobs ranked by similarity.

US 4w PTO

  • Analyzing invoices and monitoring customer accounts.
  • Fixing payment discrepancies and reconciling accounts.
  • Keeping extremely detailed financial records.

ButterflyMX empowers people to open and manage doors & gates from a smartphone, with products installed in over 20,000 properties worldwide. As a distributed, primarily remote workforce, they seek intelligent, passionate, and collaborative individuals driven by excellence and innovation.

$18,000–$30,000/mo
Latin America

  • Monitor billing systems for failed payments and overdue invoices.
  • Track customer contracts, payment schedules, and compliance.
  • Respond to customer requests for invoices, receipts, and billing confirmations.

Whippy is transforming business communication with AI Agents, helping companies engage with customers using intelligent AI. They offer a platform to automate interactions at scale, replacing outdated tools.

  • Take ownership of small projects (bugs, support flows, experiments) and drive them to completion.
  • Collaborate with Product, Engineering, Support, Finance and external payment partners.
  • Maintain clear documentation for new features, support flows and processes, and use data to track performance, spot issues and propose improvements.

At Docplanner Group, we’re on a mission to help people live longer, healthier lives; and connect 24 million patients with 280k doctors across 13 countries.

US Unlimited PTO

  • Monitor, track, and manage aging customer accounts to ensure timely resolution.
  • Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses.
  • Investigate and resolve discrepancies related to invoices, payments, and account reconciliations.

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Our employees are our most valuable resource and we foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.

US Unlimited PTO

  • Process vendor invoices with accuracy and timeliness while maintaining clean, complete documentation.
  • Support customer billing operations, including generating invoices and addressing billing-related inquiries.
  • Partner with cross-functional teams to ensure alignment between Finance, RevOps, Sales, and Support.

HappyCo builds mobile and cloud solutions to enable real-time property data. Their flagship product suite 'Happy Property’ has more than 5 million units on its platform. They are everyday people with a shared purpose — improving the lives of others, with an inclusive and supportive culture.

US

  • Be the go-to for invoicing and lead monthly revenue recognition reconciliations
  • Keep accounts receivable on point—managing aging reports, credits, collections, and customer communication
  • Oversee accounts payable, ensuring vendors are set up, approved, documented, and weekly AP batches are on time

Givzey/Version2.ai builds technology to help donors support organizations. Their intelligent, AI-powered platforms inspire, engage, and retain donors.

Philippines Unlimited PTO

  • Own day-to-day intake and processing of partner extension requests.
  • Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses.
  • Maintain accurate documentation of partner interactions and resolutions

Palmetto is a leading clean tech company with a mission to accelerate the transition to a clean energy future. They operate at the intersection of B2B and D2C, offering software, financial products, and services that drive real environmental impact. They foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat.
  • Manage collections and overdue payments, including negotiating payment plans.
  • Serve as Escrow Representative, coordinating transactions to regional partners.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry and actively invest in renewable energy projects. The company prioritizes safety, environmental responsibility, and operational excellence.

US Canada Unlimited PTO

  • Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
  • Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
  • Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.

Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.

South America Europe

  • Consolidate payroll inputs and submit data to external providers, audit final reports, and coordinate with Treasury for funding and salary payments.
  • Own the resolution of employee queries through the Jira ticketing system, Slack, and email, acting as the subject matter expert for inquiries regarding payroll discrepancies.
  • Manage social security and tax payments, maintaining the Standard Operating Procedures (SOPs) for all countries to ensure process continuity and audit readiness.

DLocal enables big companies to collect payments in 40 countries in emerging markets. They are a global team of 1000+ teammates from 30+ different nationalities that makes it all happen, in a flexible, remote-first dynamic culture.

  • Provide exceptional support to clients.
  • Manage collections and overdue payments; oversee account receivables.
  • Coordinate payments and transactions with partners and associates.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry, with a strong focus on crude oil drilling, oil exploration, and renewable energy sources.

US Unlimited PTO 16w maternity

  • Lead cross-functional collections and accounts receivable initiatives as an individual contributor. Improving cash conversion, reducing delinquency, and scaling the order-to-cash function.
  • Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance.
  • Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations.

Vanta helps businesses earn and prove trust by monitoring and verifying security continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, where many have been successful without prior security experience.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to sustainable solutions, prioritize safety, environmental responsibility, and operational excellence, employing skilled professionals and advanced technologies.

Philippines

Handle client onboarding and manage follow-ups for document collection. Answer tax-related questions with mid-level expertise. Manage inbound calls, redirect inquiries, and schedule meetings using Go High Level.

The company specializes in tax preparation, client onboarding, and financial services.

$50,000–$50,000/hr
US 11w maternity

  • Serve as a trusted guide for lenders, settlement agents, escrow officers, notaries, and consumers.
  • Handle chat, phone, and email support with accuracy and empathy, ensuring a smooth experience across the Snapdocs platform.
  • Troubleshoot Snapdocs products, track issues, and partner with QA/training teams when recurring themes emerge.

Snapdocs' platform currently powers 20% of all real estate closings in the country, and they’re just getting started.

Global

  • Responsible for day-to-day AR operations, including billing, client queries, cash collection and reconciliation.
  • Work closely with Operations to ensure billing correctness and minimize client queries.
  • Liaise with customers to resolve issues and escalations via email and phone.

Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies, their team of 7,000 spans more than 100 countries, fostering a dynamic culture of continuous learning and innovation.

US

  • Reconcile student payments and maintain accurate payment histories.
  • Assist the AP/AR Manager with posting cash receipts.
  • Provide top-tier customer service during billing and collections processes.

Jobgether is a company that helps candidates get hired, using AI to match applications to roles. They ensure applications are reviewed quickly and fairly, and the hiring company makes the final decision.

$400–$550/mo
India

  • Following up with customers on open and overdue invoices.
  • Handle case escalations and complex invoices.
  • Coordinating with Universities, Student organizations, and companies on invoice payments.

Fresh Prints values the long-term contributions of its team. They are an equal employment opportunity employer and promotes diversity.

Canada

  • Manage financial reporting, accounting operations, and stakeholder-facing tasks.
  • Streamline finance processes and support budgeting, forecasting, and cash flow management.
  • Identify process improvements and contribute to scaling finance and operations functions.

This position is posted by Jobgether on behalf of a partner company.

$41,600–$41,600/hr
US 12w maternity

In the Client Success Agent role, you will empower clients to take control of their financial future. Provide exceptional voice support in an unscripted environment for clients enrolled in the debt settlement program. Build positive rapport with the client base by discussing complex financial situations and maintaining accurate account documentation.

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt.