Source Job

• Handle support billing tickets, payment disputes, and subscription operations.
• Streamline and improve workflows by identifying gaps and automating or optimizing processes.
• Collaborate with Finance, Product, and Support Engineering teams to address customer friction.

Render is building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications.

Responsible for daily accounts receivable collections and billing. Assist with increasing collections, reducing accounts receivable days, and reducing bad debt. Partners with the field to ensure appropriate and timely revenue and collections.

• Own and evolve the end-to-end billing and payment ecosystem.
• Collaborate with engineers to implement technical solutions, including API integrations.
• Prioritize and manage a substantial product backlog to deliver impactful improvements quickly.

ClickUp is architecting the future of work with a converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search.

• Review signed customer contracts and validate deal terms in Salesforce.
• Ensure subscriptions are correctly configured in NetSuite, including pricing and billing.
• Investigate and resolve billing discrepancies by tracing issues across systems.

The company is transforming healthcare compliance. They foster a supportive, remote-first environment where professionals collaborate.

Drive efficiency and accuracy in the billing department. Ensure swift processing of bills and records. Maintain operational excellence to support the firm's mission.

Panchenko Law Firm, PLLC, based in Charlotte, NC, is a dedicated personal injury law firm committed to providing compassionate, strategic legal representation.

The Billing Administrator is responsible for the accurate and timely preparation and processing of customer invoices. Build strong internal relationships, solve challenges, and help improve processes. Execute daily accounts receivable (AR) billing tasks efficiently; collect and enter data accurately and completely.

Dexterra Group is a fast-growing, financially strong, publicly listed company.

In this position, you will be responsible for handling a variety of tasks to ensure payment collection activity is resolved, disputed, or sent to Legal. Conduct collection activity on appealed claims by contacting government agencies, third party payers via phone, email, or online. Communicate with insurance plans and researching health plans for benefits and types of coverage.

Sutherland is a digital transformation company helping customers globally achieve greater agility and transform automated customer experiences for over 35 years.

• Process Billing for all Types (Autopay, Net Terms, Purchase Order, etc.).
• Support incoming customer emails, calls, and chats regarding billing issues and account change requests.
• Manage Accounts Receivable outreach to improve the collections process and reduce time to collect.

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Backed by leading investors including Google and Universal Music Group, Rockbot fosters a culture where different perspectives help them grow and achieve more.

As Staff Product Manager, you'll orchestrate billing systems tailored to diverse customers and navigate user access for new sales channels. You'll be instrumental in streamlining billing processes, molding the position as sales channels and the billing platform evolve. You'll build features and capabilities that boost ARR and growth, ensuring the platform is a core component of revenue growth.

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity.

• Oversee the end-to-end billing process.
• Maintain comprehensive billing records, monitor and report key performance indicators related to claims submission, denial resolution, and payment posting.
• Serve as the primary point of contact for internal teams and external payers.

Apollo Behavior is the premier provider of ABA therapy in metro Atlanta, and the largest ABA provider based in Georgia.

• Provide support across our full customer base via various channels, addressing complex product and technical inquiries with accuracy and efficiency.
• Guide customers on best practices for revenue cycle management, claims submission, payment processing, collections, and denial management within our platform.
• Meet or exceed established performance metrics, including customer satisfaction, resolution time, and quality benchmarks; handle a high volume of inbound calls daily, ensuring timely and accurate responses to customer inquiries.

Tebra is the digital backbone for practice well-being, formed by the merging of Kareo and PatientPop. They aim to unlock better healthcare by helping independent practices bring modernized care to patients everywhere, serving over 100,000 providers.

• Manage day-to-day accounting and lead month-end close.
• Support financial planning and analysis to drive better business decisions.
• Refine systems and reporting, and implement smarter ways to manage cash flow, margins, and performance.

At Martell Media, they are on a mission to inspire people to become the best versions of themselves and share their transformations with the world.

• Own the full-cycle accounts receivable process, including monthly billing, invoicing, cash application, collections, and reconciliations.
• Monitor customer aging, DSO, and delinquent accounts, proactively driving collections to meet or exceed cash targets.
• Partner cross-functionally with Sales, Customer Service, and Finance to resolve customer issues and improve billing accuracy.

bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human with cloud-based technology and services.

• Own the Billing & Invoicing strategy and roadmap for a unified billing approach across the product portfolio.
• Lead discovery across the payments ecosystem to gather insights from merchants/partners and internal commercial teams.
• Partner with Engineering to deliver the new billing engine and single customer billing view, ensuring a robust model.

NMI enables partners with choice, and challenges the one-size-fits-all approach to payment. They are creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. NMI is focused on making NMI more diverse and welcoming.

• Monitor, track, and manage aging customer accounts to ensure timely resolution.
• Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses.
• Investigate and resolve discrepancies related to invoices, payments, and account reconciliations.

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Our employees are our most valuable resource and we foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.

• Meet with billing teams to train them on billing best practices and assist in their transition over to Prompt.
• Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt.
• Understand unique team needs to help configure and develop workflows with their new EMR/PM system

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they are looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.

• Oversee bookkeeping, payroll, accounts receivable/payable, and operational documentation.
• Identify and mitigate risk factors, forecast cash flows, and streamline systems and processes.
• Manage JPM transactions, expense tracking, and departmental payroll allocations.

Prepare and send client agreements via DocuSign; maintain a log of sent, signed, and pending contracts. Create and send invoices in QuickBooks Online; track payments, send reminders, maintain records; provide weekly invoice and payment reports. Enter client and project information into PipeDrive or similar CRM; keep CRM updated with contract, payment, and follow-up statuses.

• Provide expert-level support via phone, chat, and email, specializing in payment, verification, and account-related issues.
• Troubleshoot complex billing, subscription, and transaction discrepancies with precision and empathy.
• Collaborate closely with engineering, product, and risk teams to identify root causes and escalate bugs or system-level issues.

Cloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used.

• Lead end-to-end revenue cycle operations across India and US entities.
• Lead P2P team and optimize vendor payment processes.
• Build and lead the FinOps team (2-3 direct reports plus outsourced partnerships).

Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring. With a team of over 350 employees serving more than 3,000 customers, Sprinto delivers trust and compliance.