Lead, coach, and develop a team of 9 reps across Customer Success and Support, fostering a high-performance culture during regular office hours 9am-5pm PST.
Work with the Director of Customer Experience to set team goals and priorities, tracking performance through metrics like NPS and response times.
Act as the first point of escalation for complex customer situations, stepping in to resolve issues and coaching reps through difficult conversations.
Team ManagementCoachingProcess ImprovementData Analysis
Answer telephone calls from customers inquiring about goods and services.
Assist clients with inquiries on debit card incentives, orders, and balances.
Provide high-quality service with a helpful, professional attitude.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Build and maintain server-side features in our Next.js App Router codebase using TypeScript, including route handlers, server components, and caching strategy.
Own caching strategy across Redis and Cloudflare, balancing freshness against performance, cost, and crawler behavior.
Optimize the site for SEO crawlers through rendering strategy, structured data, and crawl budget management.
The Motley Fool is a purpose-driven financial services company on a mission to make the world smarter, happier, and richer. We're a fast-moving, collaborative team that values high-quality work, curiosity, and initiative.
Own the launch of a new product in the company’s product portfolio.
Define commercial strategy, target segments, value proposition, and go-to-market plan.
Identify and validate B2B customer needs, market opportunities, and use cases.
CryptoProcessing by Coinspaid is a Estonia-licensed stablecoins payment provider helping businesses accept digital assets and convert it to fiat. The company has over 350 professionals working remotely across multiple countries and combines the pace of fintech with a long-term approach.
Play a crucial role in helping client organizations transform raw data into reliable, well-modeled assets that drive business decisions.
Design, build, and maintain scalable data pipelines and ELT workflows, with Databricks as the primary platform.
Collaborate with data engineers, analysts, and clients on end-to-end data requirements and project delivery.
Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. Our culture is built on a foundation of trust, collaboration, and continued improvement, and we are a remote first company that offers competitive pay and excellent benefits.
Manage a diverse caseload involving asbestos and toxic tort defense and product liability and premises exposure claims.
Draft pleadings, discovery, and dispositive motions and conduct and defend depositions of fact and expert witnesses.
Attend court conferences, hearings, mediations, and settlement negotiations and communicate directly with clients, insurers, and opposing counsel.
Segal McCambridge is a nationally recognized litigation firm. They represent Fortune 500 companies and major insurers across a wide range of complex litigation matters and has a dynamic, trial-focused firm culture recognized for excellence nationwide.
Build and execute integrated marketing campaigns that support pipeline generation and GTM priorities.
Translate audience insights, market trends, and data into creative campaign ideas.
Own campaign planning from concept to execution, including messaging, channels, timelines, assets, and follow-up motions.
Oasis Security is redefining how enterprises manage access in the age of AI. They are backed by Sequoia, Accel, and Craft Ventures, and trusted by dozens of Fortune 500 companies including S&P Global, Mars, and Nationwide.
Lead multi-channel digital engagement strategies across email, SMS, and web to drive membership growth and advocacy.
Use data-driven insights to create compelling communication plans that optimize audience engagement and measurable results.
Manage and develop a team of digital strategists while collaborating cross-functionally to achieve organizational impact.
The partner organization is a mission-driven advocacy group that connects millions of people with opportunities for action through digital engagement. It fosters a collaborative culture focused on innovation, data-driven strategy, and audience-centered impact.
Provide live academic support to K-12 students in the United States.
Assist students with equations, problem-solving, and mathematical theories.
Clarify homework and provide AP-level mathematics support in short, focused sessions.
Breezy provides online academic support to K-12 students. The company appears to be a fully remote company that values mathematics and helping students overcome learning obstacles.
Own outcomes in enterprise pipeline generation across marketing, content, digital channels, and conversion.
Drive measurable results in pipeline creation and sales velocity, continuously optimizing campaigns.
Collaborate with Sales, Partnerships, Design, and Product & Clinical teams to create high-impact content.
Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions. They pair patients with a dedicated clinical team and monitor vitals, surfacing risk early, and optimizing medications. They operate as a full clinical care delivery organization.
Act as the 3rd-level escalation point for complex technical issues related to CDN and Edge Network products.
Diagnose and resolve advanced issues involving caching, DNS, routing, load balancing, SSL/TLS, and web security.
Take ownership of high-severity incidents (P1/P2) and drive resolution in collaboration with Engineering, Network, and Operations teams.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They have 550+ professionals and offer a global team environment.
Facilitate the design and implementation of a funded 5+1 internship program for Provisional Psychologists, ensuring compliance with AHPRA and funding body requirements.
Provide AHPRA-compliant clinical supervision and training, assessing intern skills and providing learner-focused feedback and development plans.
Build and maintain key relationships with universities and other stakeholders to support intern employment and program success.
MindSpot Academy is part of Macquarie University Health, an internationally recognized translational research group that uses technology to improve access to and quality of mental health services, serving more than 35,000 patients each year. They foster a supportive, collaborative team committed to innovative, patient-centred care backed by world-class research and teaching.
Serve as strategic partner to Regional Sales Leadership, driving alignment and enabling consistent performance against regional targets.
Lead design and execution of core Sales Operations processes, ensuring scalability, consistency, and operational efficiency.
Provide data-driven insight into sales performance, equipping leadership with clear reporting and actionable recommendations.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. With over 40,000 companies trusting their platform, representing over $50 billion in annual GMV, they foster an inclusive, remote-first culture with accessible leadership.
Act as the primary technical partner for our top logos, seamlessly orchestrating everything from initial onboarding and technical enablement to customized workshops and advanced troubleshooting.
Develop, execute, and continuously iterate on tailored customer strategies that maximize ROI, deepen platform adoption, and cement long-term brand loyalty.
Foster deep, lasting relationships with key technical stakeholders, acting as their ultimate problem-solver and guiding them step-by-step through complex architectural implementations.
Logz.io is building the future of how engineering teams manage cloud complexity. Their Open 360 platform delivers unified, full-stack observability and security as a fully managed SaaS built on best-of-breed open source.
Partner with product teams to drive data-informed decisions through analysis and A/B testing.
Use SQL, Tableau, and Amplitude to extract insights and build impactful dashboards.
Collaborate with data engineers to ensure data availability and support cross-functional teams.
Hostinger provides AI-powered tools to help creators and entrepreneurs succeed online faster. With over 900 employees and 5 million clients in 150 countries, we foster a culture driven by customer obsession and innovation.
Converse virtually with clients, weaving financial strategies that empower.
Cultivate client bonds that stand the test of time.
Work alongside a dynamic remote team, where collaboration is the heartbeat of success.
Global Elite Empire Consultants is a third-party recruiter connecting candidates with financial services opportunities. They offer a remote, part-time role with a small team providing weekly pay and training.
Deploy and maintain endpoint detection and response agents across Windows, macOS, and Linux, coordinating updates and patches through change control.
Configure and optimize AI-assisted detection automations and prevention policies to maximize security platform coverage.
Manage vulnerability scanning schedules and asset tagging, partnering with teams to provide remediation data and configuration recommendations.
Dragos is a market leader in ICS/OT cybersecurity, defending industrial organizations that provide essential services. The company is remote-first with operations across North America, Europe, the Middle East, and APAC, and values authenticity, transparency, and trust.
Cook Children's Health Care System is a leading integrated pediatric healthcare delivery organization. They offer a unique approach to caring for children with a focus on communication between physicians and caring for children and adolescents.
Prospect and canvass for new customers in targeted areas and industries.
Complete feedback loops and provide proactive feedback to improve business.
Maintain professional knowledge and uphold company standards and values.
iKhokha is a fast-moving and ever-changing Fintech company in Africa. They have built a team of global change-makers who want to make an impact and empower small businesses in South Africa.
Manage a team of Engineers, conducting 1:1s, performance reviews, hiring, and career development in a distributed remote friendly environment.
Own the technical roadmap for shared cloud infrastructure across Azure and AWS, balancing reliability work against longer-term platform improvements.
Set and enforce standards for infrastructure-as-code (Terraform, Helm, Kubernetes), documentation, and operational readiness.
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. They value diversity, innovation, and a culture of respect and fairness, with a global team supported by strategic investment from TPG.
Provide strategic leadership and operational oversight for a large enterprise PeopleSoft environment supporting statewide business operations.
Manage outsourced service providers and technical teams, ensuring stability, performance, and strategic evolution of enterprise applications.
Serve as a trusted advisor to executive leadership, presenting recommendations, risk assessments, and modernization strategies.
RESPEC is a 100% employee-owned company tackling complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability since 1969. They bring deep technical knowledge, real-world experience, and a commitment to work that matters, with a collaborative culture where employees take ownership of every challenge.