Source Job

Global

  • Handle customer enquiries and complaints via live chat in German, ensuring prompt and professional responses. - Flex your availability during campaign peaks, including monthly campaigns and seasonal spikes like Black Week. - Resolve issues with empathy and efficiency, maintaining accurate records and collaborating with the team.

German Ecommerce Customer Service Written Communication Problem Solving

20 jobs similar to German-Speaking Customer Service Agent (Live Chat)

Jobs ranked by similarity.

Europe

  • Handle telephone customer inquiries and emergency calls in a front office capacity.
  • Work full-time with rotating shifts from 05h00 to 21h00 Monday to Friday.
  • Provide excellent customer service in German with empathy and efficiency.

Bosch Security Systems develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. With over 300 specialized associates in Lisbon and around 9,000 worldwide, the team is diverse and committed to innovation.

$35–$35/hr
Germany UK

  • Evaluate AI-generated responses for accuracy, grammar, and cultural relevance in German.
  • Create natural prompts and responses in German to improve conversational datasets.
  • Collaborate with global teams to help refine AI language models.

Welo Data, part of Welocalize, is a global AI data company that provides high-quality, ethical data to train advanced AI systems. With over 500,000 contributors worldwide, they focus on building smarter, more human AI through a diverse, global community.

Spain

  • Process high-volume customer and service tasks across multiple systems with speed and accuracy.
  • Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
  • Identify and escalate unclear cases while supporting the customer service team for improved experience.

Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.

Global

  • Contacting customers via phone using a warm lead base in the Polish market.
  • Identifying customer needs and presenting offers, handling objections, and following sales scripts.
  • Entering orders into the CRM system and achieving sales targets.

Agentify is an international outsourcing company that develops modern customer service and sales solutions. With hundreds of employees working in 5 languages, they support global brands and foster a culture of openness, responsibility, and development.

Germany

  • Evaluate English-to-German and German-to-English machine translations to improve accuracy.
  • Work as an independent contractor with flexible hours on a project basis.
  • Must be a native German speaker with strong English and language expertise.

Appen provides AI training data and machine learning services to improve technology. They operate with a global network of independent contractors, offering flexible project-based work.

Poland

  • Manage B2B sales opportunities from initial consultation to closing for the DACH market.
  • Develop tailored signage solutions and build long-term relationships with clients.
  • Collaborate with internal teams to ensure customer satisfaction and meet sales targets.

This company provides premium custom signage solutions for brands across retail, hospitality, technology, and luxury. They are a fast-growing, founder-led European company with a focus on structured onboarding and professional development.

$14,625–$24,375/yr
Poland

  • Identify and classify advertising from various media sources.
  • Code advertising motifs according to Nielsen's market classification system.
  • Ensure quality assurance and meet productivity and quality targets.

Nielsen powers a better media future by providing insights that drive client decisions. They have a global, talented workforce dedicated to excellence and audience engagement.

Germany 5w PTO

  • Own inbound support cases end-to-end across voice, chat, and email, working closely with Technical Support to solve issues fast.
  • Manage inbound support during evening and weekend shifts, when nurses need assistance most.
  • Triage, follow up, and ensure clear handovers for complex cases and escalations.

Voize is building AI companions for Europe's nurses, with over 200,000 users relying on the platform every shift. The Berlin-based scaleup has $50M in Series A funding and fosters a fast-moving, caring culture.

Europe Unlimited PTO

  • Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
  • Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
  • Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.

Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.

Germany

  • Drive customer success by increasing product adoption and value realization, leading to retention and growth.
  • Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
  • Identify and mitigate churn risks while expanding partnerships and documenting ROI.

Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.

Germany

  • Present and market aesthetics products via phone to specialist physicians to meet sales targets.
  • Manage the full sales cycle from lead qualification to closing using various communication channels.
  • Analyze market trends, monitor competitors, and execute strategic territory management.

Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics products including facial injectables, body contouring, and skin care. It is part of a large global pharmaceutical company and fosters a culture of innovation and excellence.

Europe 4w PTO

  • Process HR queries using leading ticketing and case management systems.
  • Manage reports and perform data audits.
  • Prioritize and organize daily tasks in your personal queue.

Our client is a globally represented company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As part of the HR shared services team in Europe, you will support employees throughout their employment.

$57,150–$66,040/yr
Europe

  • Identify and engage high-potential prospects for Tremendous' outbound motion in European markets.
  • Cold call extensively, aiming for 100 calls per day, and book meetings over the phone as primary outreach.
  • Collaborate with Account Executives and cross-functional teams to shape sales strategy and build pipeline.

Tremendous is a platform that enables bulk payouts to people in over 230 countries, used by over 20,000 companies including Google, MIT, and United Way. The company is fully remote with a high-documentation, low-meeting culture, and is profitable and growing without outside investors.

Global

  • Conduct thorough Account Reviews to ensure customer satisfaction before renewal dates.
  • Qualify and validate the SFDC renewal pipeline for accuracy and completeness.
  • Maintain up-to-date knowledge of Check Point solutions and competitive positioning.

Check Point protects over 100,000 organizations worldwide from cyber and AI-driven threats with a prevention-first approach. Recognized by TIME, Newsweek, and Forbes, the company fosters a diverse, remote-friendly culture where smart, curious people solve complex problems.

Unlimited PTO

  • End-to-end GTM recruiting: Own the full recruitment lifecycle for Go-To-Market roles, sourcing and closing specialized commercial talent.
  • Process and analytics: Set up robust hiring processes, scorecards, interviews, and use data to analyze candidate sources and drive results.
  • Stakeholder partnership: Communicate and strengthen relationships with key stakeholders, acting as a trusted consultant throughout the hiring process.

Tribe.xyz redefines hiring for fast-growing tech companies by combining data, AI, and human expertise to deliver world-class recruiting. Their remote team spans across Europe, Asia, the USA, and South Africa, united by shared values of curiosity, clarity, impact, resourcefulness, and selflessness.

Germany

  • Ensure customer satisfaction and provide excellent support for Streem Energy solutions.
  • Monitor data quality, detect bugs, and optimize settings for clients.
  • Build relationships with German stakeholders and act as strategic partner.

Streem builds a SaaS platform to empower commercial management of renewable energy assets. They have an international team and a dynamic entrepreneurial environment.

$24–$24/hr
Germany

  • Provide expert rating support and guidance, enhancing the skills of other raters on AI-powered advertising systems.
  • Analyze datasets, identify patterns, and use KPIs to drive data-informed decisions for quality improvements.
  • Collaborate with clients and teams to conduct test rounds, ensure quality benchmarks, and maintain rating proficiency.

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train advanced AI systems. The company values limitless flexibility and growth, offering a supportive global community for its contributors.

Global

  • Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
  • Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
  • Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.

Global

  • Record short video and/or audio clips in German with various emotional tones.
  • Listen to and transcribe video and/or audio clips accurately.
  • Work remotely on a flexible schedule with a quiet, distraction-free recording environment.

The enterprise client is involved in AI research aimed at helping AI better understand human tone, intent, and emotion. The team is looking for expressive individuals to contribute to video and audio tasks.

EMEA

  • Own systematic outbound prospecting across the German market, activating and qualifying target accounts.
  • Follow up on all inbound, campaign, and event-sourced leads within defined SLAs.
  • Build and execute multi-touch outreach sequences tailored to German-market buyers.

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks. As of 2025, it powers 12% of global retail media ad spend and offers a comprehensive platform for businesses of all sizes, with a culture of innovation and inclusivity.