Evaluate the effectiveness and integrity of insurance operations across a portfolio of specialty insurance partners.
Lead and participate in reviews covering underwriting, documentation, compliance, reporting, and financial activities.
Analyze findings, identify risks, and communicate actionable recommendations to mitigate issues.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company fosters a collaborative, remote-friendly culture and partners with various employers to streamline the hiring process.
Lead Voice of Agent data analysis to identify trends, root causes of friction, and opportunities for improvement across the independent agent lifecycle.
Manage cross-functional initiatives with Sales, Product, Technology, and Underwriting to design and test solutions that drive measurable business outcomes.
Collaborate with Sales leadership and analytics teams to align agent experience priorities with business growth goals.
Mercury Insurance is a property and casualty insurance provider focused on helping people reduce risk and overcome unexpected events. They have a collaborative culture with a focus on inclusion and offer competitive benefits, professional development, and advancement opportunities.
Formatting, reviewing, and validating insurance company statistical data feeds for regulatory reporting and creating analysis reports for clients.
Providing project-based oversight for Statistical Analysts, including troubleshooting and quality control for deliverables.
Acting as day-to-day project lead for client accounts, managing communications, timelines, timekeeping, invoices, and monitoring requests and statements of work.
Perr&Knight provides insurance consulting and software solutions to the property & casualty and life, accident & health industries. With over 150 insurance professionals, including 30+ credentialed actuaries, it is among the largest independent actuarial and insurance consulting firms in the United States, fostering a friendly, dynamic work environment.
Manage and coordinate a formal quality improvement program across a large network of crisis centers to achieve quality improvement goals.
Oversee internal QI activities, ensure adherence to funder and agency goals, and prepare reports for external stakeholders.
Collaborate with other departments to develop proactive QI activities and monitor performance to ensure compliance with operational and clinical KPIs.
Vibrant Emotional Health provides high-quality services and support for emotional wellness through technology-enabled services, community programs, and advocacy. For over 50 years, they have been at the forefront of promoting emotional well-being, with a focus on saving lives and supporting everyone in need.
Mentor and support the quality assurance team to enhance skills and drive motivation.
Evaluate calls to ensure adherence to scripts, SOPs, and compliance regulations.
Generate reports on call quality scores and provide data-driven insights to management.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply about their work and each other.
Perform quality assurance audits on utilization management reviews to ensure accuracy and compliance.
Analyze data from multiple sources to identify trends, discrepancies, and process improvement opportunities.
Collaborate with leadership and operations teams to develop training materials and support quality initiatives.
HealthEdge provides AI-powered operational infrastructure for health insurance companies to help them compete effectively. The company is experiencing strong growth and is investing in its people to shape the future of healthcare technology.
Oversee underwriting team performance, professional development, and risk selection for homeowners and auto policies.
Ensure compliance with regulations, quality work product, and operational efficiency while fostering agent relationships.
Drive process improvements, automation updates, and new product initiatives to enhance growth and profitability.
Mercury Insurance helps people reduce risk and overcome unexpected events with personal auto and property insurance products. Recognized as one of America's Best Midsize Employers for 2025, the company fosters a collaborative, inclusive culture focused on growth and customer service.
Drive cross-functional collaboration and track progress using project management tools to ensure on-time delivery of objectives.
Conduct audits of call and email communications to assess quality and accuracy, compiling feedback summaries for management.
Support patient-focused teams with quality improvement initiatives and maintain documentation such as SOPs and protocols.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. The team consists of highly dedicated statisticians, geneticists, doctors, and other professionals from world-class institutions, fostering a culture of hard work and growth.
Provide day-to-day leadership and technical guidance for a Product Compliance team supporting Supplemental and Group insurance products.
Coordinate regulatory filings, research evolving requirements, and oversee compliance reviews of policy forms, endorsements, and marketing materials.
Partner cross-functionally with Product Development, Legal, Compliance, Claims, Marketing, and Operations to ensure product compliance.
Horace Mann helps educators protect their finances and plan for the future through insurance and financial products. Founded in 1945 by two teachers, the company serves over 4,100 school districts nationwide, is publicly traded on the NYSE, and holds more than $12 billion in assets.
Lead quality assurance and audit activities across Bula’s regulatory database and production workflows to identify errors, trends, and compliance risks.
Analyze audit findings, document trends, and implement process improvements to strengthen consistency and accuracy.
Manage, coach, and develop the Legislative Information Specialist team while serving as a subject matter expert for FAQ and CPA processes.
Colibri Group is a leader in online professional education, serving more than one million learners each year. We are guided by values of Love, Joy, Boldness, Teamwork, and Curiosity, and we foster a collaborative and inclusive culture.
Lead continuous improvement initiatives across insurance operations, using operational data and customer insights to identify inefficiencies and develop scalable solutions.
Drive operational reviews, quality programs, audit preparation, and controls to maintain regulatory compliance and high-quality policyholder experiences.
Partner cross-functionally with Product, Engineering, Compliance, and carrier teams to resolve complex issues and improve operational performance.
Our partner is a technology-driven insurance company focused on customer operations, regulatory compliance, and scalable process improvement. They foster a collaborative, inclusive, and fast-paced workplace culture with a focus on innovation and continuous improvement.
Conduct research, analysis, and resolution of moderate to complex deductible and loss-billing issues for GRS accounts.
Partner across Claims, Underwriting, Finance, IT, Helmsman and external stakeholders to drive accurate billing outcomes.
Provide guidance and mentorship to less-experienced analysts and escalate larger operational issues to management.
Liberty Mutual is a global insurance company offering a range of property and casualty insurance products. With over 45,000 employees worldwide, the company fosters a culture of inclusion, professional development, and community impact.
Own the systems that keep Daymark's clinical quality and safety program credible as it scales, including audits and incident investigations.
Partner with clinical leadership to embed quality standards into daily workflows, not layered on top.
Manage external audits and regulatory reviews, and provide clear-eyed analysis when issues arise.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. It is a growing company backed by leading venture capital firms, with a collaborative culture focused on transforming cancer care.
Manage multiple channel interactions professionally and efficiently.
Address provider inquiries with accuracy and focus on first call resolution.
Maintain positive relationships and exceed quality and productivity goals.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association focused on improving the health and well-being of its members and communities. It has been consistently voted one of the Best Places to Work in PA and fosters a flexible, supportive culture with emphasis on professional growth and community involvement.
Lead clinical quality, quality improvement, and risk adjustment programs in a managed care environment.
Analyze performance data to identify trends, gaps, and opportunities for improved care and cost reduction.
Provide people leadership, coaching, and development to clinical and quality team members.
Our partner is a healthcare organization focused on improving access, quality, and outcomes. They operate in a managed care environment with a collaborative, purpose-driven culture.
Serve as the primary Clinical QA point of contact for a Phase 3, global study.
Collaborate with cross-functional groups to support study start-up and execution.
Perform clinical site audits and support inspection readiness.
Priovant is a biopharmaceutical company committed to developing therapies for autoimmune diseases. They have a small, collaborative team with a hands-on culture.
Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules, ensuring proper system functionality and quality.
Prepare employee and employer communication documents, triage client tickets, and resolve data discrepancies with external vendors.
Audit system data from various sources, produce summary and detailed reporting, and prioritize tasks effectively in a fast-paced environment.
bswift is a leading benefits administration company that simplifies the complex world of employee benefits with cloud-based technology and services. The company serves thousands of companies and millions of people nationwide, fostering a fun, flexible, and creative environment that values excellence, accountability, and superior service.
Lead customer-flow validation initiatives by partnering with Support and Field teams to translate real-world customer use cases into comprehensive testing and validation strategies.
Define end-to-end test strategies for major features, architectural changes, and complex cross-component workflows, acting as a quality gatekeeper to identify and address potential gaps.
Own release-readiness activities for key unified endpoint management modules, including test pipelines, risk assessments, quality evaluation, and technical Go/No-Go recommendations.
Our partner is a fast-growing company focused on delivering secure, resilient, and enterprise-ready technology through a digital work environment. They offer remote, hybrid, or onsite working options in India with a collaborative culture emphasizing technical excellence, inclusion, and growth.
Develop, implement, and maintain compliance policies and procedures aligned with governmental requirements and contractual obligations.
Research compliance questions and regulatory issues, analyze impacts, and recommend corrective actions.
Prepare metrics, reports, and presentations for leadership to support compliance monitoring and business decisions.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They are a recruitment platform that processes applications and shares top-fitting candidates directly with employers.
Evaluate Medicare regulatory requirements and CMS guidance to assess compliance risks for government contracts.
Serve as a subject matter expert to ensure regulatory requirements are implemented accurately and timely across operations and partners.
Collaborate with stakeholders to develop and monitor mitigation strategies for compliance risks and issues.
HCSC expands access to high-quality, cost-effective health care and equips members with tools for better decisions. As an industry leader, they have over 80 years of experience and offer compelling careers in a collaborative, innovative environment.