Maintain and manage loans in loss mitigation as part of the SPOC team.
Answer inbound calls and return voicemail and handle escalations.
Negotiate payment arrangements and explain Loss Mitigation options.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.
Monitors residential mortgage loans in the foreclosure process to minimize potential losses.
Coordinates with attorney firms to maintain and execute applicable documents.
Evaluates account and filing characteristics against legal precedents.
iCIMS is a software company offering a recruiting platform that enables companies to manage their talent acquisition lifecycle. They aim to connect organizations with the right talent.
Audit file for completeness and accuracy to ensure compliance.
Prepare CD and coordinate closing date with the processor and closing agent.
Prepare loan documents and ensure the closing package is complete and compliant.
Inspire Home Loans, as an affiliate of Century Communities, aims to make homeownership possible. They focus on building sustainable, affordably priced homes, and strive to provide the resources, opportunities, and benefits team members need to build successful careers.
Supervises daily operation of the Collection unit, ensuring compliance with policies and regulations.
Performs collection activity on accounts when subordinates have difficulty collecting.
Reviews the department’s collection activity, identifying trends and assessing unit effectiveness.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity and collaboration.
Coordinate and manage the daily operations of the Collections and SPOC Department.
Develop and implement monthly collection strategy in compliance with investor, insurer, client, and LoanCare guidelines.
Manage, coach, counsel and develop assigned staff, ensuring adequate staffing and training.
LoanCare simplifies the complex with empathy and insight, constantly innovating in the mortgage services industry. Backed by Fidelity National Financial, they offer a career foundation built on integrity, innovation, and collaboration, servicing over 1.8 million loans across 50 states.
Review new loan submissions for completeness and accuracy, ensuring all required documentation is received.
Communicate proactively with borrowers, loan officers, investors, and contractors to gather missing items and resolve conditions.
Prepare files for underwriting by verifying income, assets, liabilities, credit, and property documentation.
RenoFi is transforming the way homeowners finance their renovations while continuing to serve traditional mortgage demand. They are building the nation’s leading renovation lending platform, empowering homeowners to tap into their future home value, not just the equity they already have.
Prepare complex daily reconciliations, analyze outstanding items, and provide clearing recommendations.
Complete daily MSP balancing reports and record appropriate debit/credit adjustments.
Ensure timely submission of incoming wires and ACH transactional details for clearing and provide weekly aging reports.
LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry, offering expertise and best practices in servicing solutions since 1991. They subservice over 1.8 million loans across 50 states and have a seasoned loan servicing team.
Manage property preservation orders for LoanCare-serviced properties.
Request and review bids for property preservation and securing services.
Monitor vacant, damaged, and lot-only properties to ensure vendors take corrective actions in line with agency and investor guidelines.
LoanCare is a full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. They subservice over 1.8 million loans in 50 states and are backed by Fidelity National Financial (NYSE: FNF).
Process internal departments’ requests for information and research from clients and customers
Collaborate with internal teams on behalf of the Default Operations team
Research issues and questions by contacting law firms, county offices, and supporting vendors to obtain information for resolution
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. They subservice over 1.8 million loans and have a seasoned loan servicing team with senior managers averaging nearly 30 years of experience.
Prepare and send accurate Initial Closing Disclosures (ICDs) to borrowers.
Troubleshoot and resolve closing issues quickly, keeping the customer experience front and center.
Execute the transfer of lender funds so transactions close smoothly and on time.
Knock is redefining the home buying and selling experience. They are a passionate team of industry experts who provide a simpler way for people to navigate the journey between homes, and have been honored as one of Inc.’s Best Workplaces six times.
Analyzes home equity loan applications and supporting documentation for accuracy.
Evaluates borrowers' credit histories, income sources, ability to repay, and collateral.
Makes sound credit decisions, ensuring compliance with regulatory and company standards.
Peak Credit Union aims to maintain a strong connection with members and local communities, understanding their unique needs. They are an Affirmative Action and Equal Opportunity Employer, focusing on recruitment and hiring processes while ensuring confidentiality and complying with state and federal laws.
Own and manage the adverse action pipeline, ensuring compliance with ECOA requirements and accurate tracking.
Review and respond to compliance tickets through Freshdesk, providing clear guidance and ensuring timely resolution.
Prepare and maintain exam-ready loan files and support documentation for internal audits and regulatory exams.
PRMG is a residential mortgage banking company. It offers a comprehensive benefits package to full-time employees and emphasizes internal mobility opportunities.
Supervise daily operation of the SPOC unit, ensuring compliance with policies/procedures.
Supervise, coach, counsel and develop assigned staff.
Handle escalated borrower calls, which may include conflict resolution.
LoanCare simplifies the complex with empathy and insight, innovating as a top provider in the mortgage services industry. It is backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company.
Review and underwrite non-QM loan files, including income, assets, credit, and collateral.
Ensure loans are structured and underwritten in line with credit policy and investor requirements.
Maintain high standards of accuracy and ensure all underwriting decisions comply with internal policies.
Truehold operates as a premier housing platform with a nationwide footprint. They have a rapidly expanding mortgage operation focused on non-QM products, and operate in a performance-driven environment with a strong emphasis on speed, quality, and risk management.
Perform routine loan servicing tasks in alignment with established procedures, standards, and regulatory requirements.
Respond to inquiries from internal partners by providing information, clarifying servicing actions, or routing issues appropriately.
Process servicing updates, account changes, or documentation to ensure accuracy and timeliness.
Sekisui House U.S. is a global leader in homebuilding, with brands including SHAWOOD, Richmond American Homes, and Woodside Homes. The company has built over 2.6 million new homes and promotes a culture of professionalism, teamwork, health & wellness and work-life balance.
Monitor and assign lender emails to the correct files.
Facilitate the management of secured emails.
Complete other support tasks that keep transactions moving efficiently.
Doma Technology LLC provides solutions for lenders, real estate professionals, title agents, and homeowners to simplify and increase the efficiency of closings. They are obsessively entrepreneurial and believe diversity, equity and inclusion creates value.
Deliver white glove service from submission through close; keep brokers updated.
Manage loan pipelines alongside Account Executives and Underwriters; update systems.
Communicate proactively and professionally; collaborate cross-functionally.
Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. They emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times.
Manages a portfolio of loans in default and implements loss mitigation strategies.
Analyzes work-out options based on financial impact for delinquent loans.
Sets clear expectations with borrowers and other involved parties about loan status.
Kiavi is a private lender to residential real estate investors, using data & technology to offer a simpler, more reliable, and faster way to access capital. They have a team of over 500 employees and have won awards over the years including Forbes Fintech 50 and Fast Company’s Most Innovative Companies.
Develops and expands referral sources outside of Fulton Bank to solicit first mortgages.
Collects and analyzes applicant’s financial information to determine loan qualifications.
Recommends financial products which best meet the customer’s specific needs.
Fulton Bank's values define them and their culture inspires them to change lives for the better. Their employees are the heart and soul of the company, and every success they experience begins with them.