Provide administrative and operational support to IT leadership, including calendar management, meeting coordination, travel arrangements, and conference registrations.
Coordinate IT procurement activities from request through delivery, maintaining accurate records and tracking information.
Assist with information security policy administration, audits, risk assessments, and compliance documentation.
Coordinate administrative workflows, transportation activities, and facility management to ensure smooth daily operations.
Monitor operational performance through dashboards and leverage AI tools to identify inefficiencies and automate processes.
Build and maintain strong relationships with internal teams, leadership, vendors, and external stakeholders.
The partner company is a logistics firm that manages transportation and administrative operations. They are a fast-paced organization with a focus on efficiency and AI-enabled tools.
Provide day-to-day administrative support to the Technology team, coordinating meetings, calendars, agendas, and follow-ups.
Maintain team documentation, trackers, internal records, and organize project materials and reports.
Support onboarding, offboarding, and communication between Technology and other internal teams.
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. They offer a remote-first working environment and professional development opportunities.
Document systems, support new locations, and provide end-user guidance on security and tools.
Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.
Manage the information security ticketing process and serve as initial point of contact for security events.
Provide technical support, investigate alerts, and document resolutions.
Collaborate with GRC and other teams to improve security processes and awareness.
The partner company is a distributed organization focused on information security. The company size is not specified, but it offers a remote-first culture with comprehensive benefits.
Serve as the primary IT support contact for all employees, troubleshooting hardware, software, and connectivity issues.
Provision equipment, manage systems and cloud services, and support security initiatives.
Administer cloud tools, coordinate rollouts, and manage hardware inventory and procurement.
Hometap provides a home equity investment product that allows homeowners to access equity without debt. The company is recognized as a great place to work by The Boston Globe and Forbes, with a collaborative, passionate culture and a focus on innovation in fintech.
Monitor corporate card activity and employee expense reports for policy compliance and accuracy.
Track department budgets, build reports, and support month-end close activities.
Manage vendor and subscription oversight and develop scalable spend management processes.
Our partner is a technology company at the forefront of artificial intelligence. They offer a fast-paced, high-ownership environment with significant autonomy and career growth opportunities.
Provide hands-on support for HR systems through a structured ticketing process, investigating technical issues and driving resolutions.
Perform audits, data-quality checks, and data conversions to maintain accurate HR data and support enterprise platforms.
Collaborate with cross-functional teams and stakeholders to resolve issues, recommend process improvements, and update documentation.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. The company fosters a collaborative, service-oriented culture focused on accountability, knowledge sharing, and continuous improvement.
Provide Tier I, II, and III troubleshooting for laptops, desktops, and peripherals across multiple platforms.
Administer Microsoft 365, Azure, Intune, and Active Directory to support a distributed environment.
Mentor junior staff and drive continuous improvement of support processes and documentation.
Our partner company specializes in providing high-level technical support and IT services. It offers a remote-first environment with opportunities for mentorship and professional growth.
Develop comprehensive IT project plans covering scope, timelines, resources, and budgets.
Build trusted-advisor relationships with US-based clients and provide strategic infrastructure guidance.
Manage technology roadmap execution and ensure alignment with client business objectives.
The company provides IT infrastructure consulting and managed services to clients, focusing on strategic guidance and technology optimization. It is a technology-driven organization with a collaborative remote culture that values reliability, curiosity, and exceptional customer service.
Provide end-user support, device management, and identity access management for a globally distributed remote team.
Troubleshoot hardware, software, network, and security issues while maintaining documentation and knowledge bases.
Support automation and IT operations to improve efficiency and scalability.
Quince is a direct-to-consumer brand that partners with manufacturers to offer high-quality essentials at low prices. They have tens of millions of customers and a fast-paced, builder-focused culture.
Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
Drive continual service improvement, including automation and standardization of incidents and requests.
Oversee operational performance, KPIs, and escalation processes to meet business needs.
Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.
Provision and de-provision accounts across the SaaS stack for every new hire and departure.
Manage the full device lifecycle including hardware ordering, MDM enrollment, and international logistics.
Enforce endpoint security policies and maintain audit-ready records of access.
Dash0 is an OpenTelemetry-native observability platform that eliminates vendor lock-in with transparent pricing and cost control. Backed by top-tier investors, the company is in a growth phase after Series B, with a collaborative, fast-moving team culture.
Provide first-line remote technical support for hardware, software, and enterprise applications.
Manage and triage support tickets using ServiceNow, ensuring SLA compliance and first-call resolution.
Assist with remote device provisioning, software deployment, and asset management in a distributed environment.
Sutherland is a digital transformation company specializing in AI, automation, cloud engineering, and advanced analytics. They have a culture of innovation and have created over 350 inventions, focusing on delivering scalable business transformation.
Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.
Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.
Manage the ticketing system to track IT support requests and ensure alignment with KPIs.
Provide support for systems including Okta, Google Workspace, Slack, Asana, and LastPass.
Handle asset management, document IT procedures, and contribute to the internal AI chatbot.
Power Digital is an AI-Native Growth Firm that helps brands grow with proprietary technology and strategic thinking. They are a people-first firm with a culture built on curiosity, ambition, and accountability.
Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Manage budget tracking, reconciliation, and financial reporting for Central Security.
Oversee vendor contract lifecycle, procurement operations, and vendor onboarding.
Drive operational coordination and cross-functional request management.
itD is a consulting and software development company that blends diversity, innovation, and integrity. They are a woman- and minority-led firm with a flat structure that empowers employees.
Own complex technical escalations and manage corporate IT environment, including access governance, identity administration, and SaaS management.
Handle L1 escalations, onboarding/offboarding, and security incidents with end-to-end ownership.
Drive automation and process improvement using scripts, APIs, and AI to enhance IT support efficiency.
The company is a globally distributed technology organization supporting a complex, enterprise-grade product ecosystem. It fosters a flat, transparent culture with strong emphasis on ownership, collaboration, and continuous learning.
Own identity, access, and IT operations across the SaaS and cloud stack, automating repetitive tasks.
Manage user lifecycle, handle support requests, and administer tools like Google Workspace, GitHub, and 1Password.
Automate processes using Terraform, Python, and Slack APIs, and support security operations and deployments.
Centrifuge is building the open infrastructure for tokenized real-world assets, having partnered with S&P Dow Jones Indices and crossed $1.7B in TVL. The company is a well-funded, remote-first team of over 20 people, backed by leading investors and live across more than ten blockchains.