Source Job

Europe

  • Own client delivery end to end, including work, people, capacity, and client relationships.
  • Lead and develop a team of direct and indirect reports, reporting to the founder.
  • Own financial planning, process, and senior hiring for the delivery function.

Client Management Financial Acumen

20 jobs similar to Head of Delivery & Client Services

Jobs ranked by similarity.

Europe

  • Manage the relationship with client counterparts as the first point of contact for tech development.
  • Triaging incoming requests and communicating client priorities internally.
  • Challenge the client to think differently about tech development, supporting continuous iteration and deployment.

Kraken powers energy management with an AI-driven platform for smart, sustainable systems. The company is flat and agile, seeking self-starters comfortable with ambiguity to drive client transformation.

North America 4w PTO

  • Lead North America delivery operations across project-based engagements and managed services.
  • Drive client excellence by ensuring high-quality outcomes and consistent customer experience.
  • Develop and lead multi-level teams, fostering a high-performing, inclusive culture.

Valiantys helps organizations transform work through consulting, enterprise service management, and engineering productivity. They foster a multicultural, inclusive team environment with a focus on growth and balance.

LATAM

  • Own both principal relationships for the fund and coaching brand, acting as lead contact and running weekly check-ins.
  • Manage end-to-end delivery of projects from brief to shipping, overseeing design, copy, and webinars.
  • Guard quality of all deliverables, own CRM and lead-quality picture, and drive AI leverage.

A US-based investment firm that has transacted $3.5 billion in real estate over 35 years, acquiring over 14,648 multifamily units and improving communities. It emphasizes success through quality relationships and a culture of human flourishing.

Global 10w PTO

  • Build a unified delivery model with repeatable methodology, resourcing, margin discipline, and quality gates across EMEA and US.
  • Own escalations and commercial discipline, scoping changes and holding the line without damaging relationships.
  • Formalize partner delivery with SOWs, change orders, and new-business tracking, ensuring quality across every partner-led engagement.

Certa is the AI-first third-party operating system. Enterprises use its no-code platform to onboard, assess, and monitor vendors across risk, compliance, and ESG, processing over 10 million entities for 100,000+ users in 120+ countries, backed by Fin Capital, Vertex Ventures, and Point72 Ventures.

$100,000–$110,000/yr
US Unlimited PTO

  • Own the successful delivery of key client projects from kickoff to completion.
  • Build strong, trust-based relationships with clients as a strategic partner.
  • Lead cross-functional teams across strategy, content, design, paid media, and web development.

Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.

$105,000–$135,000/yr
US

  • Develop deep client understanding and act as a trusted partner to drive media strategies, satisfaction, and growth.
  • Lead cross-functional integration across media, creative, and analytics to ensure cohesive, high-quality work.
  • Take ownership of complex workstreams, exercise strong judgment, and drive results with autonomy.

DEPT is a Growth Invention company that helps ambitious brands grow faster at the intersection of technology and marketing. With over 4,000 specialists, our culture is driven by values of collaboration, curiosity, and getting things done.

$135,050–$142,350/yr
Canada

  • Oversee a team of project managers, establish ways of working, collaborate with disciplines, and manage deliverables, change, and risk.
  • Lead strategic discussions with clients, managing long-term, multi-million dollar engagements with multiple project tracks.
  • Mentor and manage employees, set client expectations, and focus on goals that impact both individual work streams and the program as a whole.

Huge is a design and technology company that creates products and experiences for ambitious brands. With nearly 1,000 employees across North America, Europe, and Latin America for over 25 years, we are committed to an inclusive, barrier-free culture.

$175,000–$225,000/yr
US Unlimited PTO

  • Own and lead the affiliate client services organization, defining structure, resourcing, and execution to drive commercial and operational performance.
  • Manage P&L, resource allocation, and team development across a globally dispersed team, ensuring margin targets and client satisfaction are met.
  • Champion AI transformation and new operating models, building a culture of experimentation and continuous improvement within the delivery team.

Acceleration Partners is the world’s largest first-to-market Partnership Marketing Agency, creating and nurturing partnerships that drive exceptional measurable outcomes for clients. With a global team of over 300 employees serving 200+ brands including Amazon, Apple, and Google, they foster a remote-first culture centered on ownership, relationships, and continuous improvement.

Global Unlimited PTO 16w maternity 16w paternity

  • Own client relationships end-to-end, building trust and delivering strategic value across creative, media, and CRO.
  • Lead the strategic vision across all disciplines, synthesizing inputs from craft teams into cohesive client-facing strategies.
  • Identify risks and opportunities early, drive internal alignment, and lead new client pitches to win business.

Pearmill is a performance marketing agency that drives integrated strategy across creative, media, and CRO to help clients grow. We are a globally-distributed team with a diverse culture and a clear path for career progression.

US

  • Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and mid-level stakeholders.
  • Translate channel strategies and media plans into clear action steps for internal teams, ensuring timelines, scopes, and commitments are met.
  • Proactively identify delivery risks, escalate issues with proposed solutions, and mentor junior team members to improve workflows.

Goodway Group is an independent, remote-first media and marketing services firm with a 90+ year history, providing data-driven digital media and marketing solutions. Their diverse team of strategists, technologists, and data scientists has won numerous awards, and they pride themselves on being an inclusive, human-first workplace.

US Unlimited PTO

  • Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice across client delivery, operational excellence, and team leadership.
  • Build trusted relationships with executive stakeholders and serve as a senior advisor for strategic client engagements.
  • Foster a culture of accountability, collaboration, and operational excellence while mentoring delivery leaders.

Kicksaw is a Salesforce consulting company that helps businesses manage implementation processes and drive efficiencies. The company fosters a values-driven culture focused on caring deeply, owning outcomes, and winning together.

Canada 2000w PTO

  • Lead high-impact technology engagements across AI, data, and automation, owning the full client delivery journey from discovery to business impact validation.
  • Serve as the bridge between business stakeholders and technical teams, ensuring alignment, clarity, and successful delivery of measurable outcomes.
  • Manage client relationships, scope, budgets, and risks while holding delivery teams accountable for business results.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on objective and fair application reviews, operating as a remote-first team with a collaborative culture.

Global

  • Lead a team of engagement managers, coaching and developing them to deliver excellence.
  • Own portfolio health end-to-end, spotting risks early and ensuring promised outcomes.
  • Act as clients' trusted advisor on AI-driven CX transformation and drive account growth.

Replicant builds AI-powered customer service platforms that help contact centers automate and improve interactions. Their AI agents handle millions of calls monthly for Fortune 500 companies, and the team is remote-first, kind, and ambitious.

$170,000–$195,000/yr
US

  • Own the end-to-end client journey, from onboarding to ongoing adoption and expansion.
  • Build and scale client success and implementation teams, establishing scalable processes and protocols.
  • Act as executive sponsor for strategic accounts, driving alignment between client goals and company outcomes.

AIO Logic provides enterprise SaaS solutions for financial institutions, focusing on operational execution and industry transformation. The company is scaling rapidly and is committed to building an inclusive workplace.

$77,813–$115,313/yr
Canada

  • Manage a portfolio of Enterprise and SMB merchants, building long-term relationships and driving growth.
  • Define strategic vision, develop account plans, and lead commercial negotiations for expansion.
  • Orchestrate cross-functional teams and analyze performance to increase product adoption and retention.

Affirm is a financial technology company reinventing credit with honest and friendly buy now, pay later solutions. It is a remote-first public company with a culture focused on people-first benefits and inclusive growth.

US Unlimited PTO

  • Lead and mentor a team of Account Directors and Managers to drive client retention, growth, and operational excellence.
  • Cultivate executive-level client relationships, identify expansion opportunities, and actively participate in new business pitches.
  • Oversee division P&L, product development, and cross-functional collaboration to ensure profitability and innovation.

Power Digital is a tech-enabled growth firm at the intersection of marketing, consulting, and data intelligence, igniting revenue and brand recognition for leading and emerging companies. With a dynamic team of consultative marketers, creatives, analysts, and technologists managing billions in media, they foster a people-first culture centered on diversity and growth.

$145,000–$185,000/yr
US

  • Lead strategic direction and day-to-day oversight of a key global client account in Medical Affairs and Publications.
  • Build trusted relationships with senior client stakeholders and oversee integrated scientific communications programs.
  • Drive operational excellence, mentor high-performing teams, and support business development for account growth.

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA.

US

  • Own overall retention and expansion targets and be personally accountable for NRR and churn outcomes.
  • Coach, enable, and actively support the CS team to deepen accounts and reduce churn, including stepping into strategic accounts when needed.
  • Build and refine a scalable, repeatable Customer Success playbook from onboarding through renewal and expansion.

EULER is the AI-native PRM for modern partnership teams, replacing manual work and turning partner activity into repeatable revenue. The company grew 600% YoY in 2025, serving industry leaders with a fast-paced, intentional culture focused on delivering real value.

Global

  • Lead growth strategy for a portfolio of 2-3 enterprise clients, owning account plans and measurable outcomes.
  • Build deep relationships across client organizations to drive adoption and incremental investment.
  • Coordinate cross-functional teams to deliver client-centric solutions and report on account health.

Ren is a fintech company that enables financial institutions to integrate charitable giving into their offerings. The company values growth and strategic client relationships, fostering a culture of ownership and cross-functional collaboration.

$108,000–$130,000/yr
US

  • Act as trusted advisor to clients, leading day-to-day communications and team operations.
  • Orchestrate multi-discipline collaboration across data, planning, and tech teams for full-funnel campaigns.
  • Define channel mix and budget allocations with deep proficiency in Search and Social.

DEPT is a Growth Invention company that helps ambitious brands grow faster at the intersection of technology and marketing. With 4,000+ specialists, its culture values collaboration, curiosity, and getting things done.