Lead end-to-end customer engagements, driving onboarding programs for large insurance clients with delivery excellence and stakeholder alignment.
Build AI agents and internal tools that connect across systems, freeing the team for higher-value work.
Own the strategic roadmap, developing quarterly plans and proactively driving efficiency and quality across the Client Engagement function.
Assured provides large insurers with software solutions for claims processing, including self-service filing and backend fraud detection. The company is a dynamic, collaborative, and rewarding place to work, where you'll help reimagine the insurance industry with modern technology.
Act as a strategic leader managing a portfolio of key enterprise accounts to drive revenue growth, retention, and expansion.
Build trusted advisor relationships with senior stakeholders, identifying upsell and cross-sell opportunities for AI-powered solutions.
Own the end-to-end renewal strategy and commercial process, collaborating cross-functionally to ensure customer success and retention.
LivePerson provides enterprise conversational AI and digital transformation solutions, powering nearly a billion interactions monthly for leading brands. The company was named the #1 Most Innovative AI Company by Fast Company and fosters a remote-first, inclusive culture with a focus on diversity and employee growth.
Manage software and AI/GenAI delivery projects, ensuring alignment with scope, timelines, and customer expectations.
Build and maintain project plans, RAID logs, and communicate status, risks, and dependencies to stakeholders.
Coordinate cross-functional teams through the project lifecycle and contribute to PMO best practices.
NICE software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse and market leader in AI, cloud, and digital.
Partner with customers to maximize platform value through AI adoption and measurable business outcomes.
Own a portfolio of enterprise accounts, driving retention, expansion, and executive engagement.
Leverage data and AI insights to proactively manage risks, opportunities, and customer success.
Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises like Databricks, SAP, and Verizon, with a customer-first culture focused on AI-driven value.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Lead complex, high-impact client implementations of conversational AI platform for financial institutions.
Anticipate risks, drive mitigation, and ensure alignment across client and internal stakeholders.
Mentor other Implementation Managers and improve implementation processes and tooling.
Posh is revolutionizing the way financial institutions serve their communities through innovative AI solutions for customer support. They are a growing team building a symbiotic relationship between humans and AI.
Lead delivery transformation across AMS by overseeing customer health assurance, partner management, AI acceleration, and solution architecture functions.
Drive time-to-value compression from 200 to under 100 days through AI tool adoption and process optimization.
Manage cross-functional teams to mitigate delivery risk, scale partner ecosystems, and embed intelligent tools into standard methodology.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that unifies AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company has a culture focused on AI-native technology and talent, emphasizing innovation and employee empowerment.
Lead and develop the growth engineering team to build platform and tooling.
Drive internal AI innovation with guardrails and QA.
Own account scoring, programmatic website, and outbound automation.
Engine is transforming business travel with a platform that combines corporate travel, a charge card, and spend management. With over 30,000 companies and 1 million travelers, it is a fast-growing fintech backed by major investors.
Act as the key bridge between AI technology, data capabilities, and business objectives for enterprise clients.
Lead AI implementation projects from strategy to delivery, including business case development and post-launch optimization.
Build strong client relationships and manage multiple stakeholders across marketing, data, and technology teams.
The company is a technology firm that provides AI-driven martech solutions to enterprise clients. They have a remote-first culture with a global team across Europe, the Middle East, and the US.
Lead the development and delivery of CX automation and AI initiatives from scoping to production.
Build and maintain AI agents and automated workflows to improve specialist effectiveness and reduce manual handling.
Own the technical delivery of CX tooling and integrations, ensuring reliability under operational load.
Remote solves modern organizations' biggest challenge of navigating global employment compliantly. It is a fully remote company with a global team working across 6 continents, fostering a culture of innovation and async work.
Lead complex, strategic projects from initiation to successful completion, ensuring on-time and on-budget delivery with high quality.
Leverage AI-powered tools for project planning, forecasting, and risk management to drive smarter delivery decisions.
Build trusted client relationships with senior stakeholders, manage project governance, and mentor project managers to foster delivery excellence.
Valiantys helps organizations transform the way they work by unlocking the full potential of Atlassian solutions. As the world's leading Atlassian Platinum Solution Partner, they operate across North America, Europe, and Asia-Pacific with a collaborative and inclusive culture.
Own engagement delivery and strategy, ensuring contractual obligations, quality, and client satisfaction across complex enterprise engagements.
Build and maintain strong client relationships at senior stakeholder levels, acting as a trusted advisor on AI transformation and organizational change.
Lead and develop teams of 4-8 engineers through weekly 1:1s, real-time feedback, and performance reviews, while balancing delivery demands with individual well-being.
Liatrio is a consulting firm that helps industry-leading enterprises break free from legacy systems and adopt AI-native practices to reshape how teams build and deliver at scale. They embed directly inside client organizations and foster a culture of inclusion and diversity.
Own end-to-end AI deployments for APAC customers, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.
Lead complex projects with a customer-first mindset, ensuring deployments run smoothly, on time, and against clearly defined success metrics.
Collaborate with internal teams across product, engineering, and GTM to bring clarity, structure, and momentum to customer deployments.
Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence. Born from the Stanford AI Lab, they have raised over $270 million from leading investors and serve world-class companies like United Airlines, Cox Communications, and Marriott.
Manage customer engagements as a trusted advisor, developing deep understanding of clients' AI strategies and overseeing high-quality data projects to meet SLAs.
Lead cross-functional collaboration with engineering and operations teams to ensure excellent deliverables and timely execution.
Drive client relationship management, maintaining strong connections, ensuring satisfaction, and acting as the primary point of contact.
Surge AI builds a platform that leverages human expertise to train advanced AI models for companies like Anthropic, Google, Microsoft, and Meta. The company is a profitable, bootstrapped startup founded by engineers and researchers, focusing on human-AI collaboration.
Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Drive revenue transformation and expansion by architecting AI-driven workflows and accelerating adoption of Gong's platform.
Partner with senior GTM leaders to design strategies that modernize revenue operations and deliver measurable business outcomes.
Own renewal strategy and cross-functional collaboration to ensure exceptional customer experience and value realization.
Gong harnesses the power of AI to transform how revenue teams win, providing a Revenue AI Operating System that unifies data, insights, and workflows. With over 5,000 customers, the company is built on innovation, ambitious goals, and a culture of transparency and trust where every person can make a visible impact.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Own the customer's post-sales journey end to end, building executive relationships and driving renewals and expansion.
Translate customer goals into a platform roadmap tied to measurable business outcomes with a discovery-first mindset.
Support delivery governance on multi-track programs, leveraging AI and best practices to drive durable customer satisfaction.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent are unstoppable together, with a global workforce.
Lead AI, automation, and innovation projects from concept through deployment, managing POCs, MVPs, and pilots.
Identify and evaluate opportunities for AI and emerging technologies to support the Business Assurance AI roadmap.
Coordinate cross-functional teams, business stakeholders, and external partners to deliver measurable business value and operational impact.
SGS is the world's leading testing, inspection and certification company, recognized as a global benchmark for sustainability, quality and integrity. With 99,600 employees operating a network of 2,600 offices and laboratories, we foster an open corporate and international culture focused on professional growth.