Drive client engagement and growth within the Partner Success Department, managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth. Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region, lead development of a cross-company Strategic Account Plan, and build and maintain strong and lasting partner relationships.
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Imagine Pediatrics is seeking a Partner Success Associate to support client engagement and growth within the Partner Success Department. You will play a critical role in supporting key business results related to client retention and contract performance. You will build fluency in the suite of dashboards and data available to report against contract obligations and collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence.
The Director, Customer Success Enterprise will lead a high-performing team dedicated to driving revenue growth across payers, providers, and enterprise life sciences organizations. This leader owns an annual expansion quota and will be accountable for developing and executing strategies that deepen customer relationships and expand product adoption. The role requires a seasoned leader who can operate at both strategic and tactical levels.