You will play a key role in analyzing, tracking, and improving delivery quality and partnering with cross-functional teams to identify trends, scope impactful initiatives, and support the execution of quality improvement strategies. Your work will be both strategic and deeply operational involving tracking quality metrics and conducting deep-dives into refund data.

The Manager, Client Success Analytics at Datavant will provide analytical support to the Client Success team within the Payer Organization by leading a team of Client Success Analysts, leveraging data-driven insights to enhance client operations, drive efficiency, support strategic initiatives to ensure accurate reporting and improve overall customer experience.

You will be at the forefront of driving strategic decision-making for Jasper’s Go-to-Market (GTM) teams by leading high-impact analytical and strategic initiatives to answer key questions about GTM motion, segmentation, structure, capacity planning, and deployment of GTM resources to optimize revenue growth and efficiency.

You will ensure accurate and efficient merchant configurations, integrations, and issue resolution, supporting new and existing merchants by managing technical setup, investigating operational issues, and working cross-functionally to enhance the merchant experience. Responsibilities include merchant program configuration, new location configuration, and integration configuration.

The Customer Experience (CX) CRM Technology Specialist optimizes the customer journey by implementing and managing process and technology solutions. This role drives performance and customer retention through integrated tactics, serving as the subject matter expert for Sales & Service CRM, call tracking, and digital retail tools. The role involves training, vendor management, and performance reporting.

As a Revenue Operations Analyst, you will play a pivotal role in optimizing processes, tools, and data to drive revenue-generating teams, ensuring they operate efficiently and align with strategic goals. Your work will empower stakeholders to make informed decisions, improve pipeline visibility, and maximize revenue potential.

The Business Process Consultant will support all levels of management to improve processes by designing and deploying innovative processes. Interpret customer requirements and identify opportunities for improvement to drive customer retention. Execute project management processes to deliver solutions that differentiate business and provide customer experience.

The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better. As a Business Systems Analyst, you will be a shared owner of the vision for Samsara’s Finance and ERP (NetSuite) systems. You will be responsible for becoming a go-to SME for our business partners.

As an Engagement Manager, you will manage a team of consultants, deliver end-to-end NetSuite implementations, and serve as a Client advocate, providing organizational leadership and systems architecture advisory based on your NetSuite and business transformation experience. You will collaborate with other EMs to grow the NetSuite practice and improve processes.

Assist new customer onboardings and implementations end-to-end, including kickoff, process design, build, training, and rollout. Work directly with customers to configure Risk Cloud applications that meet their business objectives and become a trusted advisor. Support project management efforts for all assigned implementations, focusing on time-to-value to help our customers design and build their Risk Cloud applications effectively.