Provide operational oversight of outsourced Customer Service operations.
Oversee internal Customer Service operations.
Manage all executive-level escalations across the Servicing organization.
GoodLeap is a technology company that delivers financing and software for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s AI-powered applications and developer tools to drive more transparent customer communication and streamlined payment and operations.
Assist clients in researching and booking hotel accommodations
Provide accurate details about hotel options, pricing, and amenities
Respond promptly and professionally to client inquiries via phone, email, or messaging platforms
They are a professional travel planning company committed to helping clients create unforgettable experiences around the globe. Their focus is on delivering excellent customer service and personalized support for every traveler.
Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. We pride ourselves on delivering exceptional service and creating unforgettable trips for clients worldwide.
Support customers over the phone to schedule appointments for registering their firearms device.
Ensure accuracy and completeness of customer paperwork prior to submission.
Validate customer information and resolve documentation issues with attention to detail.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. They are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Design detailed travel itineraries including flights, hotels, cruises and tours.
Research destinations and provide recommendations based on client preferences.
Coordinate reservations and confirm availability with travel suppliers.
Destination Knot helps clients design personalized travel plans. They seem to be a company that values flexibility and provides access to tools and resources to support itinerary design.
Research destinations and provide recommendations based on client preferences.
Design organized travel itineraries that outline all trip components and activities.
They are seeking enthusiastic and detail-oriented individuals to join their team as Travel Experience Planners. They provide tools and training designed to support individuals in planning and coordinating travel experiences for clients.