Manage a high-volume portfolio of 200+ accounts, driving renewals and product adoption.
Leverage usage data and automation to proactively identify risk and expansion opportunities.
Collaborate cross-functionally with Sales, Product, and Support to elevate the customer voice.
Calendly is a scheduling platform that automates meeting scheduling for millions of people and businesses. They are a growing company with a focus on product innovation and customer experience.
Own the creation, revision, and maintenance of documentation and training materials across support channels.
Build and maintain courses in our LMS, manage enrollments, and package training materials for BPO partners.
Write and maintain Zendesk macros and Help Center articles with the accuracy and structure required for AI-assisted resolution.
Branch is on a mission to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. As a remote-first company with employees across the US, Branch fosters a collaborative culture built on transparency, accountability, and trust.
Work end-to-end resolution of user issues, treating every technical glitch as an opportunity to deepen audience loyalty.
Proactively identify trends in app performance and user sentiment to improve the digital product experience.
Maintain a high standard of service, ensuring bugs are structurally addressed and documentation is kept up to date.
NPR is a mission-driven multimedia organization that produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations nationwide. With a focus on collaboration, diversity, and inclusion, NPR employs a large workforce dedicated to innovation across journalism, digital media, and technology.
Manage daily workflow functions for Periscope requests and assessments
Serve as the primary point of contact for health plans and therapists
Maintain strict patient confidentiality in compliance with HIPAA
Founded in 1997, The Periscope Group is a privately held consulting company providing accurate, timely, and objective reports that help medical management teams serve vulnerable populations. Our services now reach all demographics and lines of business across 46 states.
Deliver clear and accurate financial aid information to students and families, building rapport and offering effective solutions.
Manage a student caseload, ensuring proper packaging, timely disbursement, and resolution of financial aid issues.
Work collaboratively with campus teams, handle escalated requests, and support newer advisors with training and mentoring.
West Coast University educates students seeking careers in healthcare, guiding them from student to caregiver. The university employs a large team of associates with a student-centric, collaborative culture.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Own the customer implementation journey as project manager for enterprise accounts, building project plans and tracking milestones.
Communicate across multiple stakeholders including executive sponsors, administrators, and end users to drive accountability.
Facilitate structured onboarding with kickoff meetings, process reviews, and training sessions tailored to firm needs.
Karbon is the global leader in AI-powered practice management software for accounting firms. They are a well-funded, globally distributed team with a people-first culture, certified as a Great Place to Work and listed on Fortune's Best Small Workplaces.
Lead end-to-end deployment and technical onboarding of Britive platform for new customers, including integration with cloud providers, identity providers, and DevOps toolchains.
Serve as the technical owner for assigned accounts post-go-live, driving adoption, managing escalations, and building technical cases for expansion.
Deliver customer training, create enablement content, and act as the voice of the field into Product and Engineering teams.
Britive is a leader in cloud-native privileged access management, delivering a dynamic, agentless platform for zero standing privileges. The company is trusted by Fortune 500 organizations and is a high-growth startup backed by top-tier VCs.
Manage client campaign implementation, timelines, and end-to-end configuration.
Track, launch, and monitor campaigns to ensure successful execution.
Collaborate with Client Success and Development teams, generate reports, and support troubleshooting.
Impiricus is an AI-powered HCP Engagement Engine that ethically connects healthcare professionals to pharmaceutical resources. It was named the #1 fastest growing company in North America by Deloitte in 2025 and is guided by a council of 2000+ HCP advisors.
Respond to client requests with timeliness and accuracy
Assist Advisors with client meeting prep and follow-up tasks
Process account openings, transfers, and manage brokerage tasks
ASL Financial, LLC is a boutique financial planning, tax, and investment advisory practice serving individuals, families, business owners, and high-net-worth clients with complex planning needs. The firm is intentionally small, relationship-driven, and grows through client referrals rather than advertising.