Assist with reservation requests, confirmations, and scheduling updates.
Respond to guest inquiries via email, phone, and messaging platforms.
Maintain accurate records, calendars, and service documentation.
We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and a positive client experience, offering a structured and supportive work environment.
Evaluate and verify application eligibility for energy efficiency programs, ensuring compliance with policies and procedures.
Perform data scrubbing, analysis, and desktop review of project materials, uploading records and processing incentive payments.
Collaborate with teams to identify and escalate projects for health and safety reviews, playing a key role in enhancing residential efficiency.
AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We provide high-quality staffing and executive search services, blending the best in people with ongoing workplace demands.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Assist customers with order management, troubleshooting, and complaint resolution while documenting interactions in CRM systems.
Maintain professionalism, empathy, and compliance with HIPAA and data security standards in a remote call center environment.
SleepRes is a venture-backed medical device startup revolutionizing sleep apnea and sleep-therapy technology. They are a small, agile, mission-driven team preparing for commercial launch of their innovative Kricket APAP device.
Work directly with clients to reduce cancellations and improve satisfaction.
Resolve cancellation requests with tailored solutions via phone, email, and chat.
Manage scheduling and case tracking while handling high call volume.
SAPS LLC is a company that helps dogs and their owners by retaining customers and reducing cancellations. The team is remote, collaborative, and supportive with full-time work from home.
Supports and facilitates the design, development and implementation of Utilization Management data collection methodologies.
Displays and analyzes data to identify trends and works collaboratively to develop a plan of action.
Northside Hospital is an award-winning, state-of-the-art healthcare provider that is continually growing in Atlanta and beyond. As a large healthcare organization, they offer opportunities for healthcare professionals to join a team focused on expanding quality and reach of care.
Process inbound claim contacts from dealers, repair facilities, sales agents, and contract holders.
Manage queue contacts via phone, email, and chat channels.
Correspond with vendors and assist with claim estimation and cost comparison.
Protective helps protect customers against life's uncertainties by providing insurance and claims services. The company offers comprehensive benefits and promotes work/life balance with a focus on employee wellbeing.
Support client onboarding and implementation, from leadership conversations to go-live support.
Deliver engaging, hands-on training to healthcare providers and clinical staff both in-person and virtually.
Build strong client relationships, monitor success metrics, and drive adoption and growth.
Optain is transforming healthcare by using advanced software, hardware, and clinical expertise to screen and manage ophthalmic and systemic diseases through a teleophthalmology team and AI. Following a successful Series A funding round, the company is expanding its presence across the US and globally.
Manage hearing calendars, coordinate scheduling with clients and court reporters, and ensure accurate updates.
Serve as primary contact for client scheduling inquiries and communications via phone and email.
Maintain records in scheduling systems, monitor inboxes, and assist with administrative and special projects.
eScribers is the leader in court reporting and transcription services for courts and government agencies across the US, UK, and Ireland. The company is private equity backed, growing rapidly worldwide, with offices in Phoenix, Virginia, Maryland, London, Dublin, and Israel, and values professionalism, innovative thinking, and collaboration.
Serve as the vital link between members and their dental care by answering 40-60 inbound calls daily, addressing inquiries with compassion and expertise.
Capture member information accurately, investigate unresolved issues, and collaborate with internal teams to ensure timely resolutions.
Maintain flexibility and compliance with HIPAA, while navigating multiple software systems in a high-volume call center environment.
Avēsis has been providing essential ancillary benefit solutions since 1978, developing and administering programs covering over 8.5 million members. They strive for excellence in member satisfaction and client retention, fostering a culture of inclusivity and diversity.
Own the customer journey for hundreds of clients through AI, automation, and scalable programs to drive activation and retention.
Build and iterate systems for customer experience, including 1:many engagement programs and timebound outreach.
Collaborate cross-functionally with Product, Marketing, and Operations to identify trends and improve customer outcomes.
Tango builds software to automate busywork and create how-to guides by capturing processes. As a fast-growing startup backed by leading venture capital firms, Tango powers hundreds of thousands of users at companies like Salesforce and Lockheed Martin, and we value a supportive, fun culture that encourages growth.