Remote Customer service Jobs · US

Job listings

  • Review Summer Staff Onboarding Forms, CampDoc Health Profiles, and Travel Surveys for accuracy and completeness.
  • Maintain confidentiality of all personal information in compliance with HIPAA standards and deliver outstanding care and support.
  • Communicate with Summer Staff via email to obtain correct documentation, respond to questions, and conduct weekly touchpoints with reports.

WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences. It operates through five core ministries including summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment.

$57,400–$86,000/yr

  • Owns strategy, retention, and expansion for a portfolio of high-value accounts to drive revenue growth and long-term partnership value.
  • Acts as a strategic consultant to executive clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices.
  • Analyzes account performance data and industry trends to inform strategic recommendations and maintain accurate forecasting for renewals and expansion.

CareerCircle provides workforce inclusion and recruiting solutions, helping clients with marketing, employer branding, and inclusive hiring. The company operates with a culture of accountability and strategic thinking, leveraging cross-functional teams to deliver client outcomes.

  • Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier.
  • Accurately document call attempts and customer interactions using provided templates and systems.
  • Handle a high volume of calls while maintaining professionalism, empathy, and strong communication skills.

Allcat Claims Service is an established third-party claim adjusting firm that provides reliable, high-quality claims support to clients. The team is built on experience, a strong work ethic, and a commitment to professionalism and integrity.

$100,000–$117,000/yr
US Canada Unlimited PTO

  • Drive success for high-growth enterprise customers by ensuring they achieve maximum value from the platform and acting as a strategic advisor.
  • Cultivate strong relationships and develop tailored strategies for customer growth and retention, while leading impactful marketing strategy sessions.
  • Collaborate cross-functionally with Sales, Product, and Support teams to share insights, identify upsell opportunities, and address technical issues.

Postscript provides ecommerce brands with a platform to run world-class SMS marketing programs. It is a 100% remote organization with over 250 employees, backed by top investors and focused on innovation in the SMS channel.

US Unlimited PTO

  • Master the art of clear, warm, and professional written communication via app chat to support patients.
  • Coordinate directly with pharmacies, labs, and dermatology providers via phone to troubleshoot prescriptions, insurance, and delivery issues.
  • Bridge communication gaps between patients, providers, and insurance companies while keeping meticulous health records.

Honeydew is building a platform to provide global access to dermatology expertise and science-backed skin treatments, from prescription to retail. It is a tech-forward, digitally native company with an integrated, AI-powered healthcare experience.

  • Assist clients with hotel research and reservations while providing a positive, supportive experience.
  • Learn booking platforms and travel resources through virtual training and mentorship to grow into a professional travel advisor.
  • Communicate clearly and professionally with travelers, combining customer service with travel planning in a flexible remote environment.

Careers In Travel | Destination Planners is a travel agency that helps clients plan and book accommodations and travel experiences. The company emphasizes training, mentorship, and a supportive remote culture, offering opportunities to build a personalized travel business.

$94,000–$122,000/yr
US 16w maternity 16w paternity

  • Run the team's operating rhythm including stand-ups, queue visibility, and cross-functional coordination.
  • Step in on coverage gaps and complex escalations by learning the tax support domain in depth.
  • Shape team operations by improving documentation, workflows, escalation paths, and communication standards.

Check makes paying people simple through its embedded payroll infrastructure, enabling partners to build and scale their own payroll businesses. The team is passionate about solving complex payroll problems in a high-growth startup environment where individual contributions and cross-functional collaboration are highly valued.

$80,237–$139,077/yr
US 3w PTO

  • Support the current Claims suite of products, reviewing internal processes and recommending changes to improve system efficiency and automation.
  • Document and communicate complex solutions to internal and external clients, assessing project complexity and estimating development timeframes.
  • Perform claims conversions, provide technical support, analyze customer data, and collaborate with groups to define process requirements while maintaining project plans.

Experian is a global data and technology company that powers opportunities for people and businesses by redefining lending, preventing fraud, simplifying healthcare, creating marketing solutions, and gaining automotive insights using data, analytics, and software. It is a FTSE 100 company with a team of 23,300 people across 32 countries, fostering an inclusive and collaborative culture focused on innovation, work/life balance, and recognition.

  • Manage a dedicated book of veterinary practices by providing proactive client communication, scheduling, and preventive care outreach.
  • Partner closely with assigned clinics to drive patient compliance, improve client engagement, and deliver operational support.
  • Serve as a key liaison between veterinary clinics and their clients, ensuring a high level of service through independent workflow management and prioritization.

Alliance Animal Health is a private equity-backed Veterinary Service Organization that acts as a majority owner and business partner to veterinary practices across the US, providing business solutions in talent, marketing, HR, finance, and operations. The company maintains a culture of open communication and collaboration to deliver innovative support while preserving the unique character and medical autonomy of each partner hospital.

$133,600–$233,800/yr

  • Own the end-to-end success and outcomes for a portfolio of 8-10 strategic enterprise customers, directly accountable for renewal readiness and expansion.
  • Build trusted advisor relationships with CIO, CISO, and senior leadership, delivering Executive Business Reviews grounded in measurable business impact.
  • Proactively identify and mitigate risks, drive platform adoption, and orchestrate cross-functional teams to achieve customer value and health.

Veza is the pioneer in identity security, providing deep visibility and control over human, non-human, and agentic identities across applications and environments. A mission-driven security innovator founded in 2020, it is now part of ServiceNow, offering engineers the scale of an enterprise platform with the velocity of a startup.