Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience.
Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience.
Think Academy US is an education technology company providing K-12 extra-curricular learning services through science and technology. They foster children’s ability to think critically and strengthen their logic skills through innovative teaching techniques.
Deliver Engineering-Ready Escalations: Include an issue summary, trace logs, verified reproduction steps, document context, and business impact assessment.
Eve is redefining legal technology for plaintiff law firms, helping firms handle more cases, recover more for clients, and grow with AI. They are backed by top investors and have engineers, designers, and operators from places like Scale, Meta, and Airbnb.
Serve as an integral point of contact and strategic partner for dealerships.
Provide hands-on launch support, ongoing training, and real-time troubleshooting.
Work closely with the field team and the MSX BDC to ensure an excellent experience.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They are committed to helping clients transform their businesses and effectively manage operations. With global teams, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions and services.
Assist customers in learning and adopting the brightwheel product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.
Respond to calls, emails, and requests for technical support.
Analyze technical problems with vehicles and provide technical assistance.
Follow work instructions and escalation processes for incidents.
Bosch invents high-quality technologies and services. They have over 300 specialized associates and around 15 nationalities, focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.
Answer inbound customer calls and provide accurate responses.
Manage customer inquiries via the inbound email queue.
Support the Pending Lender Approvals process.
Caribou aims to provide financial freedom to its customers, allowing them to concentrate on their priorities. The company utilizes technology to connect customers with community banks and credit unions, facilitating a quick process.
Build a personal connection with guests through phone, email, and chat support.
Assess guests' travel needs and recommend suitable Kasa accommodations.
Create a 5-star guest reservation experience through genuine care.
Kasa is a tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that improves the profitability of hospitality assets while delivering a digitally forward experience to guests.
Troubleshoot issues and provide solutions with service.
Track support tickets and work with internal teams.
Roofr is obsessed with its customers and gathers feedback to shape its products. It connects solutions like payments and material ordering into a seamless platform, with an amazing culture, strong financials, and best-in-class company metrics, providing team growth and impact.
Career development opportunities in a big international company
Sutherland is seeking an attentive and goal-oriented person to join as Consultant – Collections. They are a group of driven and hard-working individuals.
Serve as a subject matter expert across member support channels.
Help members understand Public's products and features.
Partner with Legal, Compliance, and Operations to resolve complex member issues.
Public is a long-term investing platform where investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios. Headquartered in New York City, Public has raised over $400M and is trusted with billions in assets.