Remote Customer service Jobs · Communication

• First point of contact for clinical staff and stakeholders.
• Triage requests and provide direct resolution for common issues.
• Log cases accurately in ServiceNow and provide user support.

Alphanumeric provides customer service support for healthcare and life sciences companies. They are hiring a remote Customer Service Agent in Poland.

• Assist franchisees with order tracking and resolving issues.
• Act as a bridge between franchisees and suppliers.
• Respond to support requests through Gorgias and email.

Casago is a vacation rental company where people create exceptional experiences, delivering genuine hospitality. They value contributions, invest in growth, and give the opportunity to impact homeowners and guests.

• Provides timely, accurate, and responsive information to policyholders and agents.
• Independently solves problems relating to policies and escalates others as needed.
• Identifies and analyzes customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.

• Serve as a trusted guide for lenders, settlement agents, escrow officers, notaries, and consumers.
• Handle chat, phone, and email support with accuracy and empathy, ensuring a smooth experience across the Snapdocs platform.
• Troubleshoot Snapdocs products, track issues, and partner with QA/training teams when recurring themes emerge.

Snapdocs' platform currently powers 20% of all real estate closings in the country, and they’re just getting started.

• Manage the end-to-end client lifecycle for a portfolio of partnership customers.
• Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
• Build and deepen trusted partnerships with customers, understanding their goals and working to surpass outcomes.

SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.

Act as customer service liaison for the Occupational Medicine Team, managing all contacts through multiple channels. Resolve customer problems by clarifying their complaint, determining the cause of the problem, and providing appropriate solutions. Provide daily support to the sales team by assisting employer accounts’ requests.

CityMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

• Serve as the first point of contact for patients, resolving questions and concerns across multiple platforms.
• Troubleshoot technical issues related to the website, patient accounts, and internal tools.
• Maintain security and confidentiality at all times, adhering to HIPAA and other regulations.

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all, with brands focused on specific conditions.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

In the Client Success Agent role, you will empower clients to take control of their financial future. Provide exceptional voice support in an unscripted environment for clients enrolled in the debt settlement program. Build positive rapport with the client base by discussing complex financial situations and maintaining accurate account documentation.

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt.

• Manage service tasks, process renewals, and respond to policy-related inquiries.
• Maintain client satisfaction and ensure timely and accurate handling of insurance documents and communications.
• Assist clients in filing and updating insurance claims.

Leavitt Group is one of the largest privately-held insurance brokerages in the nation, with over 275 locations across 27 states.