You will generate revenue and maximize conversion for managed accounts, replying to inquiries and managing conversations with attention to detail.
You will assist landlords and clients with pre- and post-booking requests, and provide critical feedback on product usage.
You will collaborate with team members, support onboarding, and test new product features.
HousingAnywhere is on a mission to become the go-to destination for students across Europe to find a trusted home away from home. They are Europe's largest student rental platform, guided by core values of Ownership, We are enablers, We are changemakers, and We are connectors.
Drive strategy and execution to align customer conversations with cybersecurity and risk management objectives.
Own retention and expansion within your portfolio, including accurate forecasting and collaboration with Sales.
Build relationships across client organizations, from daily users to C-suite, and represent the voice of the customer.
SecurityScorecard is the global leader in cybersecurity ratings, continuously rating over 12 million companies across 64 countries. Founded in 2013 and funded by top investors, the company has been recognized as a Best Workplace and one of the most innovative companies, with a culture focused on employee engagement.
Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
Negotiate and execute effective payment arrangements to bring overdue accounts current.
Resolve customer concerns and complex issues related to late payments with professionalism and empathy.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company serves non-prime consumers and businesses and is committed to an inclusive culture where employees can thrive.
Build trusted relationships with enterprise SaaS customers and drive product adoption and engagement.
Monitor customer health, identify risks, and coordinate cross-functional resolutions effectively.
Identify expansion opportunities and contribute to commercial growth through strategic initiatives.
They provide SaaS solutions to enterprise clients, focusing on customer success and operational excellence. The team is remote-first and emphasizes cross-functional collaboration and continuous improvement.
Assist customers with natural gas billing, payments, and account inquiries.
Process payments, resolve issues, and update account information.
Maintain professionalism and follow privacy procedures in all interactions.
Five Star Solutions provides customer service for natural gas utility accounts. The company values diversity and is committed to cultivating a professional, diverse workforce.
Provide personalized technical support to customers via email and phone.
Troubleshoot and resolve issues while collaborating with engineering teams.
Create and maintain help center resources to empower customer self-service.
Loopio is a SaaS company that provides a platform for managing RFP responses. The remote-first company fosters a supportive culture with a 'Got Your Back' mantra and opportunities for growth.
Provide hands-on partner support, resolve tickets, and investigate complex payroll and tax issues.
Lead and develop the Support team, set expectations, and drive performance and quality.
Drive cross-functional resolution with Engineering, Product, and other teams to resolve partner escalations.
We're rebuilding payroll on modern infrastructure, powering businesses that run payroll. As a growing team, we value creative problem-solving and grit to simplify payroll for thousands of employers.
Own and lead the onboarding journey for new clients, creating customized plans and guiding them through milestones.
Train and empower clients with best practices to increase adoption and self-sufficiency.
Drive early adoption and time-to-value by using metrics and proactive risk management.
Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. They have a fun, collaborative, and hard-working team with values of stewardship, collaboration, and continuous development.
Provide outstanding customer support via email and phone, resolving issues and ensuring a seamless experience.
Monitor live trips, address disruptions, and coordinate alternative solutions for drivers and customers.
Maintain detailed records, escalate critical issues, and collaborate with internal teams to improve operations.
CharterUP is an AI-native platform transforming the $450+ billion group transportation and mobility market. It is a hyper-growth, remote-first company trusted by Fortune 500 companies and recognized as one of the fastest-growing companies by Inc.
Assist customers with natural gas billing inquiries and account issues.
Process payments and update account information accurately.
Handle customer concerns professionally and escalate when needed.
Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.