Coordinate & Communicate: Act as a primary point of contact for client inquiries.
Data Integrity: Manage and audit client accounts with a high degree of accuracy.
Administrative Support: Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms.
Sentry Credit provides collections operations services. They focus on ensuring precision and high standards for compliance in a fast-paced environment.
Review and process patients’ enrollment forms to the Patient Assistance Program (PAP).
Caretria is dedicated to improving patient access to medications. Become one of their contributors and join the Caretria Team! They offer a comprehensive benefits package.
Responsible for handling inbound and outbound calls providing quality service.
Assist members with billing questions, cancellations, and resolve account delinquencies.
Review accounts, answer customer questions, and maintain quality and adherence standards.
ABC Fitness is a leading software provider for fitness businesses globally, supporting 30K clubs, 650K coaches, 40M members, and processing over $12B in payments annually. They foster a culture built on respect, trust, and belonging, promoting growth and collaboration.
Serve as a key point of contact for patients regarding billing questions, payment plans, and account resolution
Respond to inbound calls and proactively reach out to patients to collect past-due balances and arrange payments
Review and explain Explanation of Benefits (EOBs) to patients in a clear and supportive manner.
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions. They are transforming the way care is delivered with a focus on patient comfort and convenience, empowering their team to thrive while living their core values.
Communicate professionally and efficiently via phone, email, and chat.
Resolve product-related inquiries and make purchasing recommendations.
Identify and solve account issues related to orders, deliveries, credits, and returns.
Peter Millar was founded in 2001 and has grown from a single cashmere sweater to include luxury performance sportswear, seasonal resort and country club apparel. They embrace working hard, being kind, and doing right by their customers.
Manage multiple channel interactions with excellent communication skills.
Effectively present and discuss products and services to providers.
Establish and maintain positive relationships with providers.
Capital BlueCross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer committed to a culture of diversity and inclusion.
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.
Research current and upcoming regulations or changes to the regulations.
Communicate clearly with owners and managers concerning regulations.
Educate and consult with clients through calls, interactions, and meetings.
KPA, founded in 1986, provides Workforce Compliance software and consulting services, helping clients prevent workplace safety and compliance problems. With headquarters in Colorado and teammates throughout the United States, KPA is known for its commitment to Integrity, Helpfulness and Teamwork.
Directly responsible for helping meet and exceed client expectations by supporting our clients and their employees.
Answer incoming calls and chats from customers about their employer’s benefits plans and related processes.
Document information into a client system to track customer interactions and solutions.
Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
First point of contact for incoming customer service, Customer Portal, and travel health calls
Review and process all inquiries/issues from patients and employers
Communicate with employers for account verification for customer portal and eScreen’s Extranet issues
Concentra operates medical centers providing occupational health, urgent care, and other healthcare services to employers and patients. Concentra is an equal opportunity employer who values discretion and secure information management.