Write, edit, and proofread executive-level communications products for VHA senior leadership.
Develop educational materials and digital assets that promote awareness of suicide prevention initiatives.
Ensure all materials adhere to VA branding guidelines, Section 508 accessibility, and plain language principles.
Artemis supports the Veterans Health Administration (VHA) in public and mental health communications. The company operates with a focus on government contracts and employs a team of professionals dedicated to providing superior service.
Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.
Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.
Provide bilingual customer service and data entry in a proprietary database for certification processes.
Manage client submissions, process applications, and support certification staff with administrative tasks.
Conduct peer training and contribute to team efficiency and quality standards.
CCOF advances organic agriculture for a healthy world, providing organic certification, advocacy, and education. Founded over 53 years ago in California, the nonprofit organization now spans North America and is supported by a diverse organic community.
Increase collection of outstanding payments within the personal finance department as an individual contributor.
Identify accounts with overdue payments and find solutions to bring loans to current status.
Maintain daily, weekly, and monthly collection and metric goals through outbound and inbound calls.
GoodLeap is a technology company delivering financing and software for sustainable solutions like solar panels and energy-efficient home upgrades. With over $27 billion in financing since 2018 and supporting over 1 million homeowners, they employ thousands and foster a collaborative culture.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Handle inbound calls in a high-volume environment supporting SLA objectives.
Provide high quality service and support to callers, efficiently meeting their needs from start to finish.
Collaborate across departments with clinical and non-clinical colleagues to ensure seamless care and positive member outcomes.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. With expertise, scale, compassion, and vision, the company sets the industry standard and employs a mission-driven team committed to helping patients live their best lives.
Assist the sales team with sourcing apartment availability and coordinating housing options for client requests.
Serve as the primary point of contact for resident and client inquiries, responding promptly via phone and email.
Coordinate maintenance requests, track service issues to completion, and support cross-functional communication between Sales and Operations.
Handoff provides corporate housing operations support, coordinating between sales teams, multifamily communities, and clients to deliver exceptional customer experiences. The company values proactive, detail-oriented individuals and fosters a fast-paced, collaborative remote culture.
Manage incoming loan and distribution requests, ensuring accurate and timely processing within 24-48 hours.
Assist participants by learning vendor websites, approving online requests, and running reports.
Resolve issues related to distribution and loan processing while maintaining relationships with multiple recordkeepers.
Strongpoint Partners is a tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement, payroll, and HR solutions. Recognized as one of Inc. 5000's Fastest Growing Private Companies and a Great Place to Work, the company prioritizes accuracy, compliance, and regulatory risk reduction.
Partner with internal and external customers via phone and digital channels to secure missing information for processing test samples.
Resolve customer inquiries and escalations regarding missing or delayed test samples and result reports.
Maintain working knowledge of all Natera genetic tests, required samples, turnaround times, and patient health information.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.