Provide timely, professional customer service to federal government customers in a 24x7x365 support model.
Manage customer cases and requests using CRM platforms, ensuring accurate documentation and resolution.
Coordinate non-technical post-sales support including account access, licensing, warranties, and logistics.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a platform that facilitates job applications and emphasizes efficiency and fairness in recruitment.
Outstanding people skills and a desire to uphold the mission to protect every child and serve all working people.
Excellent communication skills, including active listening and problem-solving.
Ability to learn, adapt, and work well both independently and with a team.
Global Elite Empire Consultants is a third-party recruiter focused on protecting children, serving working people, and supporting veterans. The company offers a flexible, remote work environment with weekly training led by top leaders.
Manage incoming customer calls to guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Ensure high customer satisfaction by explaining product features and benefits.
Enova is a financial technology company that provides online financial services through its AI and machine learning platform. It is a large organization with a values-driven culture focusing on inclusion and employee growth.
Manage district warranty operations, focusing on reducing waste and improving first-time repair outcomes.
Coach dealership leadership on compliance, warranty procedures, and customer-handling standards.
Collaborate with cross-functional teams to resolve complex cases and drive service excellence.
The company operates a network of dealerships in Canada, focused on delivering high-quality automotive service and warranty management. The culture emphasizes collaboration, customer satisfaction, and continuous improvement, with a commitment to diversity and employee development.
Interact with prospective and existing clients to understand their needs and provide clear, professional guidance regarding available services.
Support the generation of new business opportunities related to family holding structures and succession planning.
Provide attentive, empathetic, and consultative customer service throughout the interaction and commercial journey.
A specialized legal services company focusing on family holding structures and succession planning. The company operates remotely with a high-performance team.
Serve as primary support contact for clients, resolving accounting and software questions via phone, email, and chat.
Troubleshoot issues, manage support tickets in HubSpot, and escalate complex problems to internal teams.
Participate in quality assurance testing, submit bugs, and perform data-integrity reconciliations to ensure client success.
They provide specialized accounting and payroll technology for entertainment productions. They foster a collaborative culture focused on quality, urgency, innovation, service, and teamwork.
Work directly with customers to provide cost intelligence observations and advise on their cost intelligence and AI ROI journey.
Mentor and train fellow TAMs while leading strategic customer segment onboarding and implementation initiatives.
Build and monitor customer adoption metrics, conduct executive business reviews, and champion the customer voice within product and engineering teams.
Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. They custom-curate Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.
Resolve the organization's most complex support issues as the final internal escalation point for Customer, Driver, and Acquisition Support.
Handle VIP, high-profile, and executive escalations with urgency and discretion, ensuring clear and appropriate resolutions.
Provide resolution guidance to outsourced teams and identify recurring escalations to recommend process improvements.
Gopuff is a convenience delivery platform that brings everyday essentials to customers in minutes. The company is assembling a motivated team to support its growth, with an inclusive workplace culture.
Guide clients in booking flights, hotels, cruises, and vacation packages.
Provide personalized travel recommendations and manage all booking logistics.
Communicate with clients via phone, email, and messaging to ensure a smooth experience.
They are a full-service travel planning company that helps clients book unforgettable vacations from all-inclusive resorts to personalized itineraries. The team is collaborative, supportive, and people-focused, working in a remote environment.
Act as the first point of contact for prospective clients, guiding them through the intake process and qualifying leads.
Schedule consultations, manage client information in Neos, and convert qualified prospects into signed clients.
Coordinate with the legal team to ensure a seamless, professional, and client-focused experience from initial contact to onboarding.
Job Duck connects talented individuals with remote job opportunities from US-based employers. They've earned the Great Place to Work Certification every year since 2022 and emphasize a fantastic work culture.