Lead strategic customer relationships and drive revenue growth across enterprise healthcare accounts, owning the full customer lifecycle from onboarding to expansion.
Partner with hospitals, healthcare practices, and technology providers to deliver integrations and measurable business outcomes, focusing on maximizing reimbursement and improving operational performance.
Build trusted relationships with technical and executive stakeholders, clearly communicating value using financial and business outcomes rather than production metrics or SLA adherence.
The partner company is a healthcare technology provider that improves revenue cycle performance and patient care. They foster a collaborative, growth-oriented environment, working with cross-functional teams and healthcare stakeholders across a dynamic organization.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Prepare project quotes and calculate turnaround times for clients, ensuring timely responses.
Conduct follow-up on quotes to achieve target acceptance rates and monitor client satisfaction.
Identify new sales opportunities, retain existing accounts, and implement sales strategies with Business Developers.
Welo Life Sciences is a specialized language and technology partner for pharmaceutical, CRO, and medical device organizations, delivering regulator-ready translation and localization solutions. With seven ISO certifications and a global team, they maintain a secure, audit-ready framework and emphasize compliance and data integrity.
Identify members meeting outreach criteria using internal data and systems.
Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
Connect members with community resources and support Medicaid eligibility and care integration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.
Handle phone, email, chat, and social media interactions with ownership and warmth, resolving unique customer concerns and custom product inquiries.
Navigate multiple web-based tools simultaneously to cross-reference order info, check design files, and process adaptations in real-time.
Document interactions thoroughly in CRM systems, and share proactive insights to improve the customer journey.
Minted is a premium design marketplace that connects independent artists with consumers, offering stationery, art, and home decor. The company employs over 350 full-time staff and fosters an inclusive, creative culture, having reached over 75 million homes worldwide.
Manage late arrears cases for motor, mortgage, and unsecured loans, ensuring fair treatment of customers and regulatory compliance.
Proactively handle customer communications via phone, email, and portal, and negotiate repayment solutions considering individual circumstances.
Identify and refer cases requiring specialist handling, such as complaints, vulnerability, or fraud, and maintain up-to-date regulatory knowledge.
Tandem is a sustainable digital bank launched in 2014, headquartered in the Northwest with over 500 employees across the UK. Recognized as a Great Place to Work, they foster a culture where every voice is heard and employees are united by a shared purpose to drive positive change.
Educate patients about eligible healthcare services and directly schedule them with the provider team.
Build trust-based relationships with patients, empathetically presenting Strive's care model and addressing inquiries and objections.
Handle high call volumes in a remote contact center, meeting daily performance metrics and quality standards.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are a dedicated team of passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
Perform independent research using AI tools to identify novel emerging fraud trends.
Analyze large-scale messaging and voice traffic to detect fraudulent activity patterns.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong emphasis on connection and global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Own and manage client and broker relationships for a portfolio of 25-30 large market accounts, ensuring high-quality experience and proactive risk mitigation.
Execute engagement workflows, analyze client KPIs, and develop data-driven action plans to drive retention and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge teams, and lead client meetings with strong executive presence.
Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.
Lead digital channel strategy and innovation to enhance customer engagement and operational efficiency.
Manage a team of digital specialists, setting goals and fostering a culture of continuous improvement.
Drive cross-functional digital transformation, identify new tools, and monitor KPIs to meet performance targets.
National Debt Relief helps consumers overcome debt through settlement and financial education. With over 450,000 clients served and $10 billion in debt settled, they are a leading, A+ rated company focused on employee growth and a supportive culture.