Provide Tier 1 digital banking support via calls and emails, troubleshooting access and account issues.
Identify cross-sell opportunities and assist with new account openings to support deposit growth.
Maintain accurate documentation and meet performance metrics like First Call Resolution and Customer Satisfaction.
Climate First Bank is a Florida Benefit Corporation and FDIC-insured commercial bank offering personal and business services with a focus on sustainability, including solar loans and ethical banking. As a Certified B Corporation and member of 1% for the Planet, the bank is mission-driven and committed to environmental and social justice, with a team of goal-setters and changemakers.
Resolve customer support tickets and troubleshoot system health issues across gateways, nodes, buttons, and connectivity.
Provide onsite technical support for system health checks and go-live stabilization when remote resolution is insufficient.
Collaborate with Field Services, Customer Success, and Engineering to hand off issues and improve support documentation.
Canopy provides IoT and RTLS solutions for monitoring and support in environments like healthcare. The company fosters a collaborative culture focused on technical excellence and customer satisfaction.
Provide technical support and troubleshooting for brokerage customers using the Back Office product via email, phone, and chat.
Monitor and manage your own case workload and backlog, prioritizing and triaging as needed.
Work with peers to troubleshoot and resolve issues and share product knowledge.
Lone Wolf Technologies simplifies real estate transactions by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. They are committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.
Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems.
Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences.
Communicate with clients and vendors regarding updates, changes, or special requests.
They are a full-service travel planning company that provides expertly curated vacation experiences. They have a collaborative and supportive team culture, offering 100% remote work flexibility and training opportunities.
Book cruises, resorts, and travel packages for clients
Recommend itineraries based on preferences, season, and deals
Use supplier portals to lock in promotions and perks
We connect travelers with the world’s best experiences—from Caribbean cruises to luxury resorts and beyond. As part of a host agency with 70+ years in the industry, we empower agents to succeed while delivering white-glove service to our clients.
Research and select hotel accommodations for clients based on preferences and travel needs.
Coordinate and confirm reservations, including dates, room types, and guest details.
Provide follow-up support before arrival and after stay to ensure a smooth experience.
Aisles & Abroad is a travel and hospitality company specializing in accommodation booking services. They foster a supportive, collaborative remote team culture with structured onboarding and step-by-step training.
Lead customer implementations of iQueue products, managing end-to-end onboarding and configuration.
Partner with cross-functional teams and hospital stakeholders to optimize patient throughput.
Design and execute test scenarios to validate system functionality before go-live.
LeanTaaS creates software solutions combining lean principles, predictive analytics, and machine learning to transform hospital operations. With over 190 health systems and 1,200 hospitals using its products, the company has raised more than $300 million from top-tier investors and is named among the top 100 AI companies.
Assist clients with researching and booking cruise itineraries and resort stays
Confirm reservations and review details for dates, accommodations, and payments
Provide follow-up support and maintain organized client records
We specialize in coordinating cruise and resort vacations for clients, providing travel booking services. We offer a supportive, collaborative team culture, comprehensive training, and a flexible remote work environment.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
You manage the introduction of AlphaController for new customers from kick-off to go-live.
You configure the product to fit each dealership's processes and lead workshops and training.
You coordinate timelines and communicate between customer and internal teams.
Alpha Online develops process management software for the professional used car trade in Germany. They are a team with short decision paths, part of CarOnSale since 2024.