Serve as a critical link between Expert Institute and attorney-clients, conducting case intake and developing expert witness search strategies.
Manage end-to-end client engagements, ensuring timely delivery and high-quality results while building strong relationships.
Apply strong analytical and communication skills in a fast-paced, technology-driven environment, with a focus on legal analysis and client service.
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase profitability. Established in 2010, the company has supported over 5,000 firms nationwide and offers a SaaS platform, Expert iQ, with proprietary data and analytics.
Handle customer inquiries through phone, email, chat, and other channels.
Understand customer questions and provide appropriate assistance.
Record interactions accurately and follow up on outstanding matters.
Consumer Links is a customer service provider that connects customers with businesses. They are a team-focused company that values reliability and service.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Own overall retention and expansion targets, personally accountable for NRR and churn.
Coach and support the CS team, stepping into strategic accounts when needed.
Build scalable playbooks for onboarding, adoption, renewal, and expansion.
EULER is an AI-native PRM platform that replaces manual partner management with automation, driving repeatable revenue for modern partnership teams. We grew 600% YoY and serve industry leaders, with a fast-paced, no-ego culture.
Research and compile three to five pre-screened resources for each client request, delivering them telephonically and via internet within two business days.
Provide resources in both English and Spanish, covering childcare, elder care, education, and personal convenience needs.
Document all work life packages in ComPsych databases and collaborate with the team to share findings and improve processes.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, providing end-to-end support to more than 75,000 customers across 200 countries. With over 40 years of experience, the company serves 40% of the Fortune 500 and is dedicated to helping individuals and organizations thrive.
Manage the loan remediation pipeline, tracking, prioritizing, and updating cases to ensure timely resolution.
Review and verify loan documents for compliance, accuracy, and completeness.
Collaborate with internal teams and stakeholders to drive cases to resolution and identify process improvements.
LoanCare is a leading full-service mortgage loan subservicer, providing servicing solutions to banks, credit unions, and independent mortgage companies. With over 1.8 million loans subserviced and senior managers averaging nearly 30 years of experience, the company fosters a collaborative culture focused on integrity and innovation.
Provides clinical support and technical expertise during surgical procedures for Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies.
Educates and trains physicians, hospital staff, and patients on product features, therapies, and troubleshooting.
Manages territory inventory, tracks case coverage, and collaborates with sales leadership to achieve district goals.
Medtronic is a global leader in healthcare technology, developing innovative medical devices and therapies to alleviate pain, restore health, and extend life. With 95,000 employees across more than 150 countries, we foster a culture of belonging and lifelong learning to improve the lives of 72+ million patients each year.
Develop practical workforce enablement resources, including job aids, quick-reference guides, FAQs, and learning pathways.
Translate technical and operational information into clear, employee-friendly content for easy adoption of new processes.
Partner with subject matter experts and stakeholders to gather requirements and align materials with business needs.
Jobgether is a platform that uses AI to match candidates with job opportunities. It connects top-fitting candidates with hiring companies, managing the initial screening process. The culture is remote-first and inclusive, emphasizing collaboration and professional growth.
Lead and scale a global customer support function, overseeing both AI-powered and human support operations.
Manage complex escalations, technical troubleshooting, and ensure high-quality, timely resolutions.
Drive continuous improvement through data analysis, workflow optimization, and collaboration with Product and Engineering teams.
This role is posted on behalf of a partner company, and the hiring is managed by Jobgether. They operate a remote, technology-driven environment with a focus on AI-enabled customer support. The company values collaboration, innovation, and a flat organizational structure.
Build and maintain strong client relationships, driving retention and program success.
Execute account management processes, resolve issues, and track deliverables.
Lead marketing campaigns, analyze data, and present ROI metrics to clients.
Foodsmart is the leading Foodcare platform in the US, delivering nutrition-driven healthcare at scale through personalized clinical care and food benefits. With over 3 million members and a $200 million investment from TPG's Rise Fund, we are a growing, mission-driven team focused on making nutritious food accessible and affordable for all.