Provide bilingual (English-Spanish) support to residents regarding billing, leasing, maintenance, and community inquiries.
Manage the full lease renewal process and implement proactive retention strategies.
Serve as a liaison between residents, property managers, and vendors to ensure effective communication.
The company specializes in property management and provides bilingual support to residents. It is a fast-paced, service-oriented, and detail-driven organization with a remote-first culture.
Process inbound claim contacts from dealers, repair facilities, sales agents, and contract holders.
Manage queue contacts via phone, email, and chat channels.
Correspond with vendors and assist with claim estimation and cost comparison.
Protective helps protect customers against life's uncertainties by providing insurance and claims services. The company offers comprehensive benefits and promotes work/life balance with a focus on employee wellbeing.
Support client onboarding and implementation, from leadership conversations to go-live support.
Deliver engaging, hands-on training to healthcare providers and clinical staff both in-person and virtually.
Build strong client relationships, monitor success metrics, and drive adoption and growth.
Optain is transforming healthcare by using advanced software, hardware, and clinical expertise to screen and manage ophthalmic and systemic diseases through a teleophthalmology team and AI. Following a successful Series A funding round, the company is expanding its presence across the US and globally.
Manage hearing calendars, coordinate scheduling with clients and court reporters, and ensure accurate updates.
Serve as primary contact for client scheduling inquiries and communications via phone and email.
Maintain records in scheduling systems, monitor inboxes, and assist with administrative and special projects.
eScribers is the leader in court reporting and transcription services for courts and government agencies across the US, UK, and Ireland. The company is private equity backed, growing rapidly worldwide, with offices in Phoenix, Virginia, Maryland, London, Dublin, and Israel, and values professionalism, innovative thinking, and collaboration.
Serve as the vital link between members and their dental care by answering 40-60 inbound calls daily, addressing inquiries with compassion and expertise.
Capture member information accurately, investigate unresolved issues, and collaborate with internal teams to ensure timely resolutions.
Maintain flexibility and compliance with HIPAA, while navigating multiple software systems in a high-volume call center environment.
Avēsis has been providing essential ancillary benefit solutions since 1978, developing and administering programs covering over 8.5 million members. They strive for excellence in member satisfaction and client retention, fostering a culture of inclusivity and diversity.
Own the customer journey for hundreds of clients through AI, automation, and scalable programs to drive activation and retention.
Build and iterate systems for customer experience, including 1:many engagement programs and timebound outreach.
Collaborate cross-functionally with Product, Marketing, and Operations to identify trends and improve customer outcomes.
Tango builds software to automate busywork and create how-to guides by capturing processes. As a fast-growing startup backed by leading venture capital firms, Tango powers hundreds of thousands of users at companies like Salesforce and Lockheed Martin, and we value a supportive, fun culture that encourages growth.
Provide email, phone, video, and chat support for clients using our event management platform.
Troubleshoot technical issues related to event setup, payments, seating, and third-party integrations.
Participate in weekend on-call rotation and occasionally travel for on-site event support.
Brushfire builds a ticketing and registration SaaS platform for events, handling everything from concerts to camps. We are a small, nimble, fully remote team that thrives on collaboration and continuous improvement.
Act as a critical link between APAMSA and Vot-ER, managing partnerships and onboarding new health organizations to expand national reach.
Mobilize and train health professional students to facilitate voting access for hospitalized patients via the Emergency Patient Voting Program.
Create patient-facing educational materials and toolkits to streamline emergency ballot requests, requiring strong communication and remote work skills.
Vot-ER is a nonprofit that partners with health institutions to increase patient voting access, while the Asian Pacific American Medical Student Association supports medical students. This collaboration focuses on civic health, with a small team fostering student leadership and equity.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Manage the full lifecycle of edit and audit development, converting complex medical policy and coding regulations into actionable logic specifications.
Partner with PI Directors, internal auditors, and claims operations to ensure coding and billing appropriateness and regulatory compliance.
Use data queries to prove financial validity of coding hypotheses and author technical specification documents.
Devoted Health is an all-in-one healthcare company combining health insurance, clinical care, service, and technology to improve the health and well-being of older Americans. Founded in 2017, we've grown fast and now serve members across the United States, with a diverse and big-hearted team.