Remote Information technology Jobs · India

• Own technical execution for assigned rollout waves / site groups
• Act as primary escalation for troubleshooting and blocker removal
• Mentor/guide engineers and ensure adherence to change/control processes

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

• Lead and manage the India-based End User Services and Enterprise Service Desk (Level 1) team.
• Ensure adherence to established SLAs and service delivery standards for incident resolution and service requests.
• Drive continuous improvement initiatives, including automation of service desk workflows.

Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.