Remote Information technology Jobs • US

Givebutter is seeking an exceptional Support Engineer to work closely across the company to improve the integrity and reliability of our products. As a Givebutter Support Engineer, you will provide vital technical support, both internally and to customers. You will be responsible for diagnosing and solving complex technical issues and implementing fixes to prevent them from reoccurring.

Take ownership of the technical strategy for qualified sales opportunities, guiding them from discovery through design and validation in collaboration with sales, product, engineering, and services teams. Translate intricate government requirements and regulatory constraints into clear, actionable architectures that balance innovation with practical feasibility. Ensure solutions not only meet but exceed customer expectations, mitigate risks, and align with Granicus’s mission.

This role is ideal for an experienced, results-driven consultant with a deep understanding of Workday’s Talent and Learning modules and a strong track record of delivering implementations specifically for public sector clients. You will lead and support Talent & Learning module implementations for a variety of clients, ensuring that project delivery aligns with the unique operational, compliance, and workforce development needs of public agencies and institutions.

This is an ideal role for early-career professionals with Workday configuration or support experience looking to specialize in Time Tracking, Absence, and Scheduling modules. You will contribute to client-facing projects and assist senior consultants in implementing and supporting Workday Time-related solutions. This is an excellent opportunity to grow your Workday consulting career.

The Engagement Manager – EMR Integrations combines deep technical expertise in EMR systems with strong project management capabilities and oversees the full lifecycle of EMR integration projects. This role serves as the primary liaison between clients, internal teams, and vendors, ensuring that integrations are delivered on time and meet quality standards. This is a hands-on role that requires both technical problem-solving and project management.

We are seeking a technically adept and client-focused Solutions Engineer to support the development and implementation of our medical record retrieval and analysis/review platform. This role will report to our Director of Medical Records and serve as a critical liaison between clients, vendors, and internal technical teams. The ideal candidate will gather and translate requirements, configure and test platform features, and ensure successful solution delivery.

Join our growing team as a GIS Specialist and Program Analyst. Responsibilities include reviewing and processing bathymetry, digitizing geographic features in GIS, and populating coverage, feature, and uncertainty metadata per survey. Deliverables include GeoTIFFs and Geopackages representing coverage.

Answer user calls, emails, and trouble tickets to provide general user support related to their IT equipment or other needs. Creates, updates and closes out help desk tickets. Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt resolution and if needed escalation.

Translate business requirements to full-stack solutions using Contact Center systems such as Interactive Voice Response (IVR), Call Recording, Intent Identifications, Conversational Language, Workforce Management, and Quality Assurance for multi-channel contact management to expand and enhance Brightspeed’s customer service. Develop and deliver IVR solutions, combined with market insights, to establish differentiated value propositions that solve customer pain points and improve caller experience by designing the best Chat/Chatbot intents.

The Program Manager will be responsible for overall mission-critical DoD hybrid /wireless network solutions for our customer. This role meets the operational and administrative needs of our Federal Government customer. The PM will be responsible for the quality and efficiency of TO execution and management, including both technical issues and business processes.