Remote Information technology Jobs · US

As a Technical Support Engineer, be on the frontline team partnering with our customers to find creative solutions for challenging technical issues. Work collaboratively with product engineers, debugging and investigating complex problems, and leveraging engineering skills to deliver an amazing experience for customers. This is an exciting opportunity to grow experience as an engineer and help build and scale a world-class Customer Support team.

As Chief Information Officer (CIO), you’ll be a key executive partner to the CEO, helping shape and execute Personified’s strategic vision across IT services, infrastructure, and cybersecurity. Serving as the owner of technology at Personified, you’ll oversee and grow a high-performing technical team, streamline project management and delivery, and ensure we meet the highest standards of service, security, and scalability.

This role administers and maintains enterprise systems, focusing on Microsoft Entra ID, Microsoft 365, SAML/SSO solutions, and SaaS tools. The ideal candidate has a strong background in Microsoft cloud technologies, IT Service Management strategies, and can manage and optimize cloud-based infrastructure securely and efficiently. This individual contributor role collaborates cross-functionally with Security, IT Compliance, Engineering, and other business operations teams.

The Analyst, Tech. Operations Government Programs has responsibility for executing Government Programs processes accurately, efficiently, and in compliance with CMS regulations. Assignments may include Employer Group Waiver Plan enrollment administration, Retro-eligibility processes, Financial Information Reporting, and other related tasks. The analyst will review and research errors and prioritize reconciliation efforts, communicating with various stakeholders to resolve issues.

As a Cloud admin and collaboration expert, the job entails guiding customers through various business challenges related to their cloud core business applications (Google Workspace and Microsoft 365), from day-to-day administration questions, through security best practices, to consulting about complicated migrations of legacy mailing systems to the cloud. This role involves supporting customer implementation of their Google Workspace or O365/ Azure AD solution, helping with licensing issues, domain verifications, and email routing scenarios.

Lead the charge in creating an exceptional employee experience at Oura. Oversee our SaaSOps lifecycle, productivity platforms, and access automation strategy, ensuring our collaboration and SaaS platforms are secure, integrated, and delivering measurable value. This leadership position is crucial for enabling a seamless and effective employee technology experience.

Play a crucial part in transforming how Oura manages sales quoting technology for the Commercial organization as a Senior Business Systems Analyst. This high-impact role focuses on advancing our use of Configure Price Quote “CPQ” software Dealhub to simplify sales quoting workflows, improve user experience, and strengthen compliance. You’ll drive the discovery, design, and delivery of solutions that help drive operational efficiency in the sales process.

Seeking a highly skilled and experienced Cloud Contact Center Implementation Specialist to design, implement, and manage our modern, cloud-based contact center solutions. The ideal candidate will have deep, hands-on experience deploying Contact Center as a Service (CCaaS) platforms and will be responsible for end-to-end delivery. This includes architecting complex call flows, integrating AI services, and building custom integrations with enterprise systems using serverless technologies.