Looking for an ambitious and skilled technical writer to broaden their scope to include instructional content and process documentation. The senior technical writer will help by updating and elevating our API reference, creating internal and external documentation to provide context and instructions, scoping out and managing build of a developer resource center, and incorporating new products and features into our documentation.
As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers. You will work closely with cross functional teams in helping drive function level initiatives for the overall success of Narvar. You will serve as the primary escalation point in resolving complaints and complex issues from high value customers.
Drive onboarding and integration efforts for customers, developing, executing, and managing implementation plans to ensure successful integration of Zus products. Serve as the Zus expert and technical point of contact for customers during implementation, using best practices, guiding them through challenges and advocating for their needs. Contribute to the delivery of consulting and service engagements with existing customers.
We're seeking a Support Engineer to own the technical and functional customer support experience end-to-end. This role involves troubleshooting, resolving, and preventing issues across Sardine’s API-driven platform, working closely with customers, third-party providers, and internal engineering teams. The ideal candidate is technical, self-sufficient, and thrives in a fast-paced environment.
Bestow is seeking a Sr. Technical Writer to lead documentation practice. The role involves creating documentation that bridges complexity, transforming sophisticated platform capabilities and operational processes into guides for customer success and internal team effectiveness. You'll define world-class documentation at a modern, AI-forward company, and drive change.
This position is needed to support Personalized customers in EMEA. As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies. You are able to remain calm and effective at higher workloads.
The Technical Implementation Manager will manage key elements behind our world class member experience, requiring a proactive problem solver with strong analytical skills. The ideal candidate will navigate internal and external teams, ensuring seamless communication and resolution of complex issues. They must demonstrate technical acumen and translate business requirements into scalable, automated solutions, ultimately driving results with sound judgment and technical expertise.