Help BriteCore’s customers solve complex challenges to ensure their success with our Policy Administration System (PAS). You will play an impactful role in troubleshooting complex issues, delivering timely resolutions, and maintaining high levels of customer satisfaction. This position is ideal for someone who enjoys working directly with customers and is passionate about server upkeep and relational data analysis.

Join the team as Twilio’s next Technical Account Manager. As a designated TAM, you will be supporting customers during Central hours and resolving complex technical problems with potentially very costly and far-reaching consequences. You will also deliver proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime.

This exciting role at Zapier will directly implement and improve Zapier's IT infrastructure, implementing, managing, automating, and supporting the tools and services that power a globally distributed engineering team. Individuals will maintain a world-class Mac experience for employees and streamline access management by implementing SSO applications and automating processes. This role will scale IT infrastructure and processes to the next level as a service owner.

The ideal candidate will combine technical expertise with a project management mindset and a passion for teaching. You should be driven by curiosity to understand our AI product architecture, federal contracting space, and the ability to create custom engaging learning experiences for diverse audiences. This role bridges technical implementation and customer education, working with clients throughout the continuum of onboarding which includes deployment, system integration, implementation, and training, ensuring a seamless transition with Customer Success at the end of onboarding.

We’re looking for an Architect Associate to join our growing Automation Team. In this role, you’ll be involved in enhancing clients’ existing systems, building new systems based on existing solutions, and creating entirely new systems or products. A thorough understanding of the client’s technical environment and the ability to propose comprehensive solutions are essential.

If you’re keen to actively shape the future of digital trading and act as an interface between business, technology, and partners, then you’ve come to the right place! You will be responsible for requirements engineering, including identifying, analyzing, and documenting requirements for our web and app products, taking into account connections to our partners, translating business requirements into technical specifications for the development teams, and supporting the optimization of the User Journey and User Experience to increase conversion rates.

Lead the design and strategy of integrations between our CMMS platform and ERP/other third-party systems. This role is responsible for defining best practices, mapping workflows, and creating scalable, reusable integration frameworks that our technical team will execute. Solve complex business challenges through system design, and work cross-functionally with technical and business teams.