Remote Information technology Jobs • CRM

We are looking for a CRM D365 Consultant with experience developing applications in Microsoft Dynamics 365 and integrating Microsoft Dynamics 365 with other systems. A good level of English is required.

As an Implementation Manager, be the primary point of contact for new clients as they begin their journey with Service Fusion. Guide customers through onboarding, ensuring their software is configured to fit their workflows and business goals. The role combines technical aptitude, clear communication, and customer advocacy to deliver a seamless onboarding experience.

Manage the design, implementation, and support of Shure’s Salesforce-based Customer Success Platform. Collaborate with internal business partners in Sales, Service, and Marketing to deliver impactful solutions. Lead a team of Business Analysts and drive user adoption of technology projects. This role is ideally hybrid, based at our Niles, IL headquarters, but we are open to remote candidates.

Manage user rights and Salesforce configuration in coordination with the IT team. Responsible for documentation and user training in Salesforce. Represent MS RC in the group's ARROW team. Coordinate weekly face-to-face ARROW sessions (agenda, moderation, minutes). Promote sales training and continuous improvement of the ARROW process. Monitor process performance and support workflow improvement.

In this role, you will drive the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. You will write timely responses to clients regarding their open issues, update internal documentation, and create external resources. You will actively stay up to date with newest NuORDER features.

Represent Markforged by providing excellent Technical Support to resellers and customers, driving towards an excellent customer experience. You will be developing knowledge and competence of a diverse range of technologies while investigating, troubleshooting, and following up on customer issues. This role also includes creating new and improving existing technical documentation and providing technical training to partners and customers when required.

This techno-functional business analyst role involves collaborating with stakeholders to design CRM solutions that enhance customer and partner experiences, focusing on Salesforce to enable efficient workflows and scalable growth across various solution areas. The role requires documenting business processes and identifying process improvements using Salesforce's low-code capabilities.

Support the CRM Manager, as the subject matter expert for all things Salesforce, designing, configuring, and customizing it. Drive implementations of high-quality solutions through strong stakeholder relationships and facilitating regular status meetings. Maintain Salesforce as the source of truth for all customer and sales data.

Looking for a Technical Support Representative to troubleshoot IT issues, provide tech support via phone, email, and chat. You will guide customers through initial stages with the platform, assist in onboarding, and document interactions in the CRM. Must have at least 1 year experience and excellent English communication skills.