Remote Information technology Jobs • Scripting

Connect with Securly's Remote Talent Community as a technically-minded communicator with a service-first approach who is detail-oriented, organized, and confident managing multiple implementations. Solve customer problems in real time and deploy EdTech or SaaS solutions in complex environments. Partner cross-functionally with support, engineering, and product teams, and guide customers through technical onboarding with clarity and empathy.

Lead the IT Engineering function, with responsibility for both existing and green-field corporate technology, manage a global team of IT engineers, administrators, and support staff, as well as being a significant hands-on contributor. Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers.

In this role, you will support customer implementations by leading ITOM projects, accelerate time-to-value with repeatable solutions, and assist with escalations. You will also collaborate with product teams, contribute to ITOM strategy, and configure workflows, applications, and user interfaces. Assist in developing customer-specific reporting and dashboards to provide visibility into key operational metrics. You will work with customer success, support, and delivery teams to ensure alignment on project goals and outcomes.

As a Senior IT Systems Engineer, you'll contribute to the Digital Workplace Engineering team, designing, implementing, and managing identity systems. You'll collaborate with IT peers and teams like Operations, Cyber Security, and HR. You'll resolve IT issues, manage SaaS applications, and implement SSO integrations with Okta while enhancing the IaC landscape and automating workflows.

As a member of the quickly scaling Tech Ops team, you will manage major proactive strategic activities and respond to reactive day-to-day tactical requests with the goal of ultimately owning aspects of the IT function. The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications, empowering the rest of the business to reach their goals.

The IT Endpoint Engineering team at Thumbtack builds a trusted, secure, and engaging technology experience. As a Senior IT Endpoint Engineer, you will help harden and scale client security and compliance practices, and manage the global Mac, ChromeOS, Windows, and Linux environment. Responsibilities include creating software packages, deployment, patch management, and encryption.