The Senior Business Operations Manager plays a critical role in scaling and optimizing our restaurant technology platform business. This position serves as a strategic operator—bridging global teams, diagnosing systemic challenges, and designing scalable solutions that enhance operational efficiency, business performance, and customer experience. You will collaborate closely with cross-functional partners.
In this role, you will support the design, testing, and continuous improvement of the messages and workflows that guide members through their journey. You will work closely with Operations, Product, and AI teams to run A/B tests, analyze results, learn from data, and help scale the ideas that work. This is a hands-on, high-impact role where you’ll combine creativity with analytical thinking.
This role will work closely with regional stakeholders, product teams, risk, and compliance to ensure operational excellence, healthy liquidity, risk mitigation, and a high-quality trading experience for our users. The role will monitor daily P2P platform performance across Africa, identify operational bottlenecks, coordinate with risk and compliance teams, and execute operational workflows.
The Director of Optimization leads strategic initiatives to enhance the performance, usability, and adoption of Datacor software across customer implementations and internal operations. This role owns the end-to-end upgrade lifecycle, ensuring all system upgrades are timely, value-driven, and aligned with customer needs and platform evolution. The Director works cross-functionally with Product, Engineering, Sales, Services, and Support.
Support daily operations with outsourced BPO vendors handling Customer Service (CS) and Content Moderation (CM) for HoYoverse projects, ensuring smooth communication and coordination. Track and report vendor performance on SLA, quality, productivity, accuracy, and compliance. Collect and analyze data from different vendor sites to identify trends, issues, and areas for improvement.
This role will work closely with regional stakeholders, product teams, risk, and compliance to ensure operational excellence, healthy liquidity, risk mitigation, and a high-quality trading experience for our users. Responsibilities include monitoring daily P2P platform performance, identifying operational bottlenecks, coordinating with risk and compliance teams, and analyzing P2P market trends.
Veeva Systems is seeking an experienced and people-focused Manager, Product Support to lead our growing Product Support team in Sydney. In this role, you will manage and develop a team of Product Support Engineers who provide expert technical assistance for Veeva products to customers across the Asia-Pacific region. You’ll drive operational excellence, coach and inspire your team, and ensure that our customers receive responsive, high-quality support.
Drive the success, growth, and evolution of the Webflow Marketplace — a critical ecosystem that empowers our community of creators, partners, and developers. Shape how creators earn, how customers discover value, and how Webflow expands its creative economy. Own Marketplace strategy across pricing, payouts, supply, and expansion into new asset types.
Drive Lime’s growth and operational strategy in New York City as Operations Manager. Be the voice of Lime with city officials, community members, and businesses promoting safety and increasing ridership. Work cross-functionally with government relations, product, etc. and execute the market strategy while optimizing the fleet. Maintain your market’s P&L and manage a small team.
As Execution and Enablement Manager, you will play a key role in driving operational excellence across dLocal’s Payins network, owning strategic relationships with processors, acquirers, APM providers, card schemes, regulators, and issuers, ensuring smooth and high-performing operations. Collaborating across teams, you’ll optimize costs, boost approvals and reliability, and deliver seamless merchant go-lives.