Remote Operations management Jobs • SQL

As a Business Operations Manager, you will optimize business processes and ensure seamless operations across various departments. You will analyze operational performance, identify improvement opportunities, and implement solutions that align with Deel’s mission of simplifying global hiring and payments. Your leadership will be crucial in enhancing productivity.

This role is part of the ARI (Availability, Rates, Inventory) team within Supply, responsible for maintaining inventory and ensuring customers have access to the best rates. You'll own intake on the ARI support board, triage tasks accurately, and complete them within SLA, maintaining clear communication with stakeholders and delivering a best in class service to internal and external customers.

As an Operations Manager, you will have a significant, lasting impact on Wheel's Operations by optimizing clinician scheduling and supporting clinicians here at Wheel. You'll work closely with a cross-functional team including product managers, engineers, clinician advocates, and clients to build creative solutions to tough problems and quickly validate them.

This role requires someone who thrives in ambiguity, takes full ownership of ad-hoc initiatives, and steps in to run functions or projects. As the Business Operations Lead, you will report into leadership and help bridge strategy and execution across growth, clinical operations, product, supply chain, and customer service. This is a high-impact, high-autonomy role.

Manage questions and feedback regarding our products and services. Analyze and identify trends in client activity and inquiries. Inform product specifications based on client feedback. Refine the business rules, automations, and communication methods across Client Operations. Cross-collaborate with various teams to support business needs. Identify and develop operational efficiencies to scale the business and processes. Support clients through the onboarding process.

This role sits at the intersection of strategy and execution, working closely with all departments to optimize processes, improve efficiency, and support growth objectives. The ideal candidate brings experience in crypto, fintech, or high-growth startups and thrives in a fast paced, tech environment. Support the day-to-day intake, triage, and resolution of a wide variety of operations requests. Contribute to the development and upkeep of internal documentation .

Reporting to the Senior Manager, Revenue Operations (PostSale), the Senior Revenue Operations Manager will work closely with go-to-market leadership to drive strategic projects that support aggressive growth, and improve customer satisfaction and adoption of Jobber. The role will support onboarding, account management, and support teams while also assisting our fintech teams.

Drive Operational Strategy by designing and leading cross-functional operational strategies for efficiency and member outcomes. Lead Complex Problem Solving, tackle ambiguous challenges, and influence decision-making. Take full ownership of team deliverables, mentor team members, and ensure departmental alignment. Own departmental headcount planning, driving cost optimization and engage with stakeholders to shape strategic initiatives.

Drive provider quality at Rula by owning and optimizing key quality management processes across our network. This role will own specific programs within provider quality and will identify opportunities for improvement, launch cross-functional initiatives each quarter, and influence stakeholders to align on priorities. The ideal candidate is highly analytical (leveraging Excel/GSheets and SQL), has project management expertise, and brings a strong bias for action to spearhead efficiency.

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on-field support to sellers and audits, stakeholder management, within and outside of the company, rolling out of new processes, and running central control centres.