Analyze student activity in discussions and assessments and respond appropriately.
Assist with grading, feedback, and student communications.
Support the lead instructor with tutoring, live sessions, and supplemental materials.
We are an education company providing online university programs and learning solutions. We offer a comprehensive benefits package and an inclusive culture where individuals can grow their careers.
Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams and courses within the LMS.
Attend and conduct student and faculty orientations, including online office hours.
Orbis Education partners with universities to expand pre-licensure healthcare programs, producing thousands of graduates ready to enter the workforce. As a subsidiary of Grand Canyon Education, the company offers a collaborative team environment, extensive training, and structured professional development.
Perform remote standards and alignment reviews to ensure client compliance.
Maintain and update client documentation and technical knowledge of assigned environments.
Identify technical risks, collaborate with teams, and uphold best practices.
Intelligent Technical Solutions provides managed IT services, helping clients align with technical standards and maintain secure, efficient infrastructure. The company values a strong cultural fit, continuous learning, and employee development.
Administer the lifecycle of GxP and Quality governed systems including eQMS, CMMS, and Digital Validation applications.
Perform user account administration, role-based access control, and periodic access reviews.
Support Computer Software Assurance activities, change control, and CAPA investigations.
CAI is a professional services company established in 1996 that provides accelerated operational readiness and high-standard performance for mission-critical industries. The company has grown to nearly 800 employees worldwide and fosters a culture of integrity, service, and excellence.
Support three VPs (Engineering, IT, Security) with calendars, travel, expenses, and communications.
Handle sensitive information with discretion, act as a key point of contact across teams and partners.
Plan offsites and team events while building trusted relationships in a fast-moving, cross-functional environment.
Mozilla Corporation is the non-profit-backed company behind Firefox, used by over 225 million people monthly. Owned by the Mozilla Foundation, it is mission-driven and focused on making the internet better for people.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Provide proactive executive support to senior leadership, managing complex calendars and confidential information.
Coordinate travel, expenses, and company-wide events across multiple time zones.
Collaborate with leadership and prioritize inclusion, diversity, and equity initiatives.
Veeam is the Data and AI Trust Company, helping organizations ensure their data and AI are secure, resilient, and safe. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide and fosters a culture of growth, learning, and impact.
Coordinate logistics for meetings, virtual convenings, and working sessions, including scheduling and follow-up.
Support research activities such as literature reviews, environmental scans, and resource inventories.
Maintain project documentation, tracking tools, and quality control processes across concurrent workstreams.
American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization conducting research and technical assistance on pressing social challenges. Founded in 1946 and headquartered in Arlington, VA, it emphasizes evidence-based, data-driven solutions to expand opportunities and improve lives.
Provide second-level support for curriculum tools, LMS, Clever, and student information systems.
Coordinate vendor communications, documentation, and training logistics across teams.
Investigate escalated tickets and partner with Product Operations on process improvements.
Pansophic Learning supports schools with technology tools and systems for teaching and learning. The company emphasizes a collaborative, remote-first culture and cross-functional teamwork.
Deliver prompt, high-quality IT support across productivity tools, operating systems, and identity management.
Communicate clearly with customers and collaborate with Engineering to improve automation workflows.
Participate in shift rotations as part of a 24/7/365 support operation.
Fixify is building an AI-native IT automation platform that combines technology with a human touch. The company is a remote-first, fast-moving environment where quality and collaboration matter.
Administer and maintain Intuitive's learning management system to deliver online training.
Provide support, training, and guidance to users on LMS features and functionality.
Manage content, configuration, and reporting for assigned business units.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, creating technologies like the da Vinci system and Ion. With nearly 30 years of innovation, their diverse team of engineers and clinicians is united to make surgery smarter, safer, and more human.
Organize case documentation and evidence, and assemble referral packages for the VA Fraud Rapid Response Center.
Support quality reviews, QA checklists, and workflow process maps aligned with CIRTS practices.
Coordinate meetings, track action items, and prepare reports and presentations for leadership.
Arlo Solutions is an information technology consulting services company that specializes in delivering technology solutions to federal customers. The company focuses on quality, value-added solutions and supports mission-critical initiatives like the VA Fraud Rapid Response Center.
Monitor remote support and technology systems, review reports and alerts, and troubleshoot technology concerns.
Assist with equipment installations and system setup, and coordinate with program teams, vendors, and other departments.
Provide training and ongoing support to staff, maintain documentation, and help identify opportunities to expand technology use.
At Dungarvin, we are dedicated to making a positive difference in the lives of individuals with intellectual and developmental disabilities, mental health needs, and complex medical needs. We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all.
Act as a customer advocate, triaging and resolving hardware, software, and administrative issues for internal end users.
Deliver white-glove support via phone, chat, and ticketing systems, and escalate complex issues to senior analysts.
Troubleshoot proprietary and third-party applications, as well as retail technology including desktops, tablets, and payment terminals.
Cellular Sales is a leading authorized wireless retailer, offering mobile devices and service plans through a large network of retail locations. The company provides technology support and services to its employees across the U.S., maintaining a customer-focused culture and a remote-friendly IT operations environment.
Provide administrative and executive support to leadership, including calendar coordination, meeting management, and reporting.
Coordinate internal projects, meetings, and follow-ups while liaising with vendors and external partners.
Support onboarding, process improvements, and automation initiatives to enhance team efficiency.
Entreflow Consulting Group is a boutique consulting firm and licensed CPA accounting and recruitment agency specializing in start-ups and high-growth companies. It is a small, intelligent team with a supportive, tech-savvy culture and a fully remote work environment.
Triage and resolve employee support requests across SaaS tools like Google Workspace, Slack, and Zoom.
Manage user onboarding/offboarding, access reviews, and device lifecycles with a focus on security.
Improve workflows and create documentation to help employees solve common technical issues independently.
Heartbeat Health is a virtual-first cardiovascular care company combining telemedicine, diagnostics, and AI-powered insights to improve heart care. It is a remote-first, mission-driven team where employees value autonomy, diversity, and mutual support.
Receive, register, and categorize user requests through the IT service management system.
Provide first-contact troubleshooting via phone or remote access and resolve eligible tickets.
Escalate complex incidents and maintain accurate documentation throughout the ticketing process.
Our partner company provides Level 1 IT support services, focusing on delivering efficient and user-centered technical assistance to its customers or employees. The organization emphasizes a structured service environment, fully remote collaboration, and continuous learning opportunities through mentoring and online courses.
Manage calendars, travel, expenses, and scheduling for senior leaders in Medical Affairs.
Support compliant document management, record-keeping, and daily administrative needs.
Assist with field medical training, meetings, conferences, budgeting, and contracting.
Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines for hypertension and related comorbidities. It is a fully remote, early-stage organization with a fast-paced, innovative culture.
Provide responsive, reliable, and consistent IT service delivery to HHS users, solving computer hardware, software, and network issues via phone, email, or in person.
Meet all Service Level Agreements by diagnosing, isolating, and resolving technical problems, with prompt referrals and escalations to appropriate support teams.
Document, track, and monitor problems in ServiceNow, and recommend system modifications to reduce recurring user issues.
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.
Troubleshoot, install, and maintain end-user hardware and IT infrastructure across sites.
Respond to incidents via ticketing system and monitor alerts from system monitoring platform.
Participate in on-call rotations and travel up to 40% to support manufacturing and retail locations.
Green Thumb is a cannabis company with manufacturing and retail operations across the US. We are a focused team that values learning, growth, and a hands-on approach to IT support.