Serve as tier 1 technical support, investigating bugs, escalating to Engineering, and resolving issues through to completion.
Partner with Customer Success for technical implementation and keep public documentation up to date.
Identify recurring support patterns to improve processes, documentation, and reduce resolution time.
DataGrail is the Agentic Data Privacy Platform, helping enterprises automate privacy and control risk with secure, human-governed AI. The company is a two-time recognized privacy leader by IDC, rated 4.8/5 on G2, and serves brands like HubSpot, FanDuel, and Okta in a remote-first, AI-first culture.
Design, develop, and maintain AI agents and automated workflows to improve productivity and scalability across functions like Support, Sales, and HR.
Integrate AI solutions with enterprise systems using APIs and cloud platforms, ensuring strong governance and security.
Lead pilots, define success criteria, and report ROI metrics for AI initiatives, supporting change management and adoption.
Our partner company is seeking an AI Strategy & Enterprise Enablement Analyst to bridge AI, automation, and business transformation. They foster an inclusive, respectful, and collaborative culture.
Design and build enterprise-grade agentic AI platforms and LLM-powered applications.
Define reference architectures for RAG pipelines, multi-agent orchestration, and enterprise integrations.
Implement observability, guardrails, and responsible AI practices for production deployment.
Brillio is one of the fastest growing digital technology service providers, partnering with Fortune 1000 companies on digital adoption. It employs world-class professionals known as 'Brillians' and has earned Great Place to Work® certification repeatedly.
Troubleshoot complex technical issues for Premium Support customers, including API failures, integration challenges, and production incidents.
Provide end-to-end technical ownership by analyzing logs, reproducing errors, and collaborating with Engineering on root cause analysis.
Develop deep understanding of customer architectures to anticipate risks and improve workload resilience through automation and monitoring.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of AI systems and seek to safely deploy them to the world through their products, embracing diverse perspectives and experiences.
Own the most challenging customer technical problems with deep-dive troubleshooting and analysis.
Act as the customer's advocate to ensure their issues influence product and engineering roadmaps.
Author technical content and lead internal tooling development with a strong AI focus.
Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company values world-class talent and fosters a creative, high-impact culture.
Own end-to-end deployment of Tines' platform within complex enterprise environments.
Drive adoption across the organisation by training and supporting stakeholders at all levels.
Identify and develop new use cases to expand value of the platform.
Tines is the intelligent workflow company that powers some of the world's most important workflows. They are driven by values of Simplicity, Speed, and Soundness and foster a culture of curiosity, growth, and integrity.
Own the hardest agentic escalations, resolving complex AI deployments and leading cross-functional resolution efforts.
Provide consulting-grade technical architecture for agentic solutions including multi-agent orchestration and governance.
Elevate team technical excellence by setting standards, mentoring engineers, and codifying reusable playbooks.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500 work smarter, faster, and better, with an AI-native culture where technology and talent are unstoppable.
Design and ship backend features that shape a global platform, making sound architectural trade-offs.
Mentor engineers, define standards, and drive quality, security, and operational excellence.
Integrate agentic AI into production workflows and collaborate with PMs and designers to deliver user value.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. Trusted by more than 50 million registered users and over half of the Fortune 100, GitLab fosters a remote-first, AI-driven culture where every voice is valued.
Own end-to-end technical support for Sardine's API-driven platform, serving as the first point of contact for customers.
Troubleshoot complex issues across web technologies, APIs, and cloud infrastructure, collaborating with engineering and customers.
Advocate for customer needs and create tools, documentation, and processes to improve self-service and support.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. We're a remote-first team of self-motivated professionals who value performance over hours worked, from startups to industry leaders.
Own the hardest customer problems end-to-end, driving ambiguous challenges from prototype to production.
Design and deploy AI-powered workflows with appropriate controls for regulated environments.
Serve as a trusted technical advisor and contribute to a compounding knowledge base.
Workiva provides an AI-powered platform that unifies finance, risk, and sustainability on a single secure foundation. The company values meaningful challenges, collaborative teams, and helping organizations turn uncertainty into advantage.
Develop, configure, deploy, and optimize AI agents using Cresta's AI platform and tools.
Build AI agent integrations with external systems such as APIs, databases, and CRMs to ensure seamless workflow integration.
Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI agent solutions.
Cresta builds a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experience channels. Born from Stanford AI Lab, the company has raised over $270 million from top investors and is led by AI industry veterans.
Advise enterprise customers on agent architecture and evaluation strategies.
Build and co-build production agents across the full Agent Development Lifecycle.
Embed within customer teams to ship agent systems directly as a deployed engineer.
LangChain makes intelligent agents ubiquitous by providing open-source frameworks and a platform for building, evaluating, and deploying AI agents. With $125M Series B funding and a growing team, we serve 35% of the Fortune 500 with a culture of impact and collaboration.
Act as the primary technical contact and trusted advisor for enterprise customers during sales cycles.
Lead architecture-level discussions and technical discovery to uncover customer pain points.
Own and drive successful outcomes for Enterprise-scale Proof of Value programs.
Abnormal AI protects organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust their platform, and they foster a culture of innovation and customer focus.
Design and build secure enterprise applications with React, TypeScript, Python, and API services.
Build agentic workflows and MCP integrations that connect AI applications to enterprise data and tools.
Mentor other engineers and help guide technical direction across teams.
Nortal shapes digital transformation for global enterprises and public sector organizations, helping them turn data into real business value. We champion autonomy, open communication, and respect for diversity, with a close-knit remote community and strong People Care support.
Drive practical AI adoption by coaching teams across commercial, operational, and engineering functions.
Build custom Python and JavaScript integrations and automations where off-the-shelf tools fall short.
Curate a central AI best-practices library and provide first-line technical support and debugging.
Genio creates beautifully simple learning tools that boost knowledge, skills, and confidence. The company supports a flexible hybrid working model with a collaborative office in Leeds and remote workers across the UK.
Design and deploy enterprise-grade AI solutions, autonomous agents, and multi-agent systems.
Build production-ready AI capabilities using LLMs, LangChain, AutoGen, CrewAI, and MCP.
Collaborate across squads to ensure consistent architectural standards and MLOps/AIOps practices.
Inetum is a European leader in digital services, helping businesses and public sector organizations achieve digital transformation. With 26,000 consultants and specialists across 19 countries, they emphasize proximity, flexibility, and responsibility, generating €2.2 billion in revenue in 2025.
Build a strong understanding of Clutch’s platform, architecture, and support workflows to identify systemic friction and recurring issues.
Independently own complex investigations and executive-level escalations, driving them end to end with clear outcomes.
Develop reusable solutions like documentation, scripts, and tooling to reduce repeat issues and raise team effectiveness.
Clutch is a vertical SaaS company backed by Andreessen Horowitz that helps credit unions become FinTech lenders to provide affordable lending solutions. The Support Engineering team is a growing group of 13 experienced engineers, focused on delivering legendary support through collaboration, transparency, and follow-through.
Design and build autonomous AI agents using modern agentic frameworks to analyze infrastructure and make intelligent decisions.
Develop and deploy ML models and MLOps pipelines that learn from infrastructure patterns to optimize resource policies and scaling.
Own AI systems end-to-end, from architecture to production, ensuring performance, reliability, and cost-effectiveness.
ScaleOps is redefining autonomous cloud and AI infrastructure by freeing DevOps teams from manual resource management, reducing cloud costs by up to 80%. Backed by over $210M from leading VCs, the company is trusted by Fortune 100 companies and fosters an innovative, mission-driven culture.
Design and build production-grade agentic AI systems for marketing and customer experience.
Architect agent workflows with reasoning, tool use, retrieval, and performance monitoring.
Evaluate emerging frameworks like LangGraph and LangChain for enterprise applications.
The company specializes in developing production-grade agentic AI systems for enterprise marketing and customer experience. It fosters a remote-first, collaborative culture focused on innovation and technical excellence.
Serve as first point of contact for customer inquiries, delivering empathetic, accurate, and timely resolutions.
Troubleshoot technical issues including AI output, logins, feature requests, REST APIs, and authentication.
Collaborate with internal teams and document feedback to continuously improve support processes and materials.
Harvey is transforming how legal and professional services operate by combining frontier agentic AI with an enterprise-grade platform. The company is scaling fast with strong product-market fit and a culture of decisiveness, simplicity, and relentless ownership.