Source Job

$204,000–$249,000/yr
US

  • Own the merchandising and discoverability strategy, defining placement, sequencing, and logic for what surfaces to guests.
  • Partner with Product, Engineering, and Supply on ranking, personalization, and reporting to improve discoverability.
  • Build dashboards and measurement for discoverability, spotlights, and placement performance to enable data-driven decisions.

Business Operations Product Operations SQL Data Analysis Strategic Partnership

20 jobs similar to Senior Programs & Business Operations Lead

Jobs ranked by similarity.

$164,000–$191,000/yr
US

  • Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions.
  • Drive day to day analytics and create scalable data tools.
  • Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

US

  • Design and analyze incrementality tests to quantify lift on pricing and availability.
  • Evaluate channel performance across regions to inform future strategy.
  • Analyze audience, lever, and segment performance to drive meaningful impact.

The company operates a platform for high-profile, globally recognized experiences. The culture is detail-oriented and high-stakes, with a focus on flawless execution.

US Canada

  • Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
  • Lead the design, execution, and analysis of A/B experiments on new and existing features to inform product and business strategies
  • Identify opportunities to automate manual processes and optimize operational efficiency

Jerry.ai is building the first super app to make car ownership affordable and accessible, covering insurance, buying, selling, repairs, and more. With over 5 million customers, $240 million in funding, and a team of 225 across 6 countries, Jerry offers a talent-dense, data-driven culture focused on growth and innovation.

$66,430–$78,110/yr
Canada

  • Build and manage partner relationships within assigned territory to drive retention and growth.
  • Analyze data and utilize data-driven recommendations to identify strategic opportunities.
  • Prospect and onboard new high-quality supply while managing professional host accounts.

Airbnb is a global travel platform that connects hosts and guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging.

$190,000–$210,000/yr
US Canada Unlimited PTO

  • Own Customer Analytics and drive the analytics, engagement, and AI integration strategy for Customer Success and Customer Support.
  • Strategize across the customer lifecycle and work directly with the SVP of CS on the customer engagement model and org structure.
  • Build and ship AI-powered tools like churn risk scoring and automated retention playbooks that change how CSMs and Support operate.

Owner is an AI-native system that helps local business owners succeed, starting with restaurants. The company is remote-first, global, with a team of low hundreds and top talent from companies like Shopify and DoorDash.

US Canada

  • Partner with marketing, product, and business development teams to integrate customer performance insights into growth strategies
  • Lead the design, execution, and analysis of A/B experiments to inform product and business decisions
  • Define and test levers to drive profitable and scalable user acquisition and partnership growth

Jerry.ai is building the first super app to make car ownership affordable and accessible. With over 5M customers and 225 employees across 6 countries, the company is profitable since 2024 and has a deeply data-driven culture.

US

  • Own the end-to-end guest discovery experience across search, maps, listings, and AI entry points.
  • Design transparent interfaces for AI-inferred information with intuitive correction paths.
  • Collaborate with product and engineering to ship high-quality improvements quickly.

This role is with a partner company operating a digital marketplace for booking experiences. They have a five-person design team and foster a fast-paced, collaborative culture focused on measurable outcomes and design excellence.

$170,000–$250,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • Invent the future of local commerce by owning new business opportunities from 0-to-1 and 1-to-100.
  • Drive 'visible from space' impact that takes DoorDash's in-store business to new heights.
  • Operate as a hands-on owner, leveraging AI as a force multiplier and partnering with cross-functional teams.

DoorDash is a technology and logistics company that empowers local economies by enabling delivery from local merchants. The company is rapidly growing and values an ownership mentality, offering comprehensive benefits and a commitment to diversity and inclusion.

$202,151–$283,320/yr
US Unlimited PTO

  • Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
  • Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
  • Lead AI and automation adoption across operations, evaluating tools and driving business cases.

ezCater is the leading food tech platform for workplaces, connecting businesses with over 125,000 restaurants. The company manages millions of orders yearly, with a culture of innovation and work/life harmony.

$130,000–$150,000/yr
US

  • Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
  • Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
  • Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.

OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.

  • Lead the strategy and execution of SEO, Generative Engine Optimization (GEO), and App Store Optimization (ASO) initiatives to shape digital discoverability across traditional search, AI-powered search, and app marketplaces.
  • Partner with cross-functional teams including business, design, UX, engineering, and executive stakeholders to define product vision, prioritize investments, and deliver measurable business outcomes.
  • Own the SEO/GEO product roadmap, drive performance insights, and manage vendor relationships to improve organic search performance and AI-driven visibility.

ItD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. They are a woman- and minority-led firm with a global community and a culture of respect, empowerment, and recognition.

Global

  • Coach and develop a team of 5 high-performing ICs, fostering a culture of ownership and continuous improvement.
  • Baseline operations across volumes, cycle times, quality, and cost, then build a prioritized improvement roadmap.
  • Partner with Product Managers and Engineering Leads to ensure operational insight shapes the product roadmap.

Canva is an online graphic design platform that enables users to create visual content. They are a large, fast-growing company with a culture of innovation, collaboration, and operational excellence.

$120,000–$146,000/yr
US

  • Collaborate with senior leaders to shape product strategy and drive alignment across teams.
  • Analyze product funnel and site data to identify friction points and opportunities, turning them into prioritized roadmaps.
  • Design and review experiments (A/B, multi-armed bandit) to measure impact and optimize product strategies.

ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company values innovation, collaboration, and work/life harmony, with a diverse and inclusive culture.

Poland

  • Own measurement and reporting for product areas, defining key metrics and surfacing actionable insights.
  • Design and analyze A/B tests, championing experimentation best practices and developing causal inference skills.
  • Act as a thought partner with PMs and engineers, translating complex analyses into clear narratives for non-technical audiences.

Tripadvisor connects people to experiences worth sharing, aiming to be the world’s most trusted source for travel and experiences. It operates a portfolio of travel brands including Tripadvisor, Viator, and TheFork.

US Unlimited PTO 12w maternity 12w paternity

  • Lead AI workflow discovery across R&D and business functions.
  • Design and build prioritized AI workflows using approved platforms.
  • Own assigned workflows end-to-end including maintenance and optimization.

Spreedly is an open payments platform that enables businesses to connect to any payment gateway through a single API. The company fosters a culture of transparency, collaboration, and self-driven leadership, with a diverse team.

US

  • Partner with Technical Support leadership to develop strategic narratives and executive presentations that communicate business performance and operational outcomes.
  • Build and maintain reporting frameworks for core metrics, synthesize data into actionable insights for senior leadership.
  • Drive cross-functional collaboration across teams to align on priorities and execute key initiatives, while leveraging AI tools for efficiency.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, they foster a high-growth environment with a culture of rapid career development and innovation.

Argentina

  • Partner with product managers and engineers to measure results and deliver insights across the product lifecycle.
  • Identify key metrics and track progress on high-priority initiatives including new AI product launches.
  • Develop analytics frameworks for A/B tests and present findings to stakeholders.

We build innovative Data Products and Machine Learning solutions to help companies solve complex business challenges. We are a fast-growing, remote-first startup passionate about technology, collaboration, and continuous learning.

Americas Unlimited PTO

  • Own analytics audits and implementation across clients, including enterprise Adobe environments.
  • Build the measurement layer that connects organic and AI search to revenue.
  • Run advanced analysis, segmentation, and build BI dashboards clients actually use.

Omniscient is an organic growth agency that builds revenue-focused organic growth systems for B2B software companies. They pride themselves on being lean, agile, and experimental, with a culture of building and shipping.

$81,280–$116,840/yr
Europe

  • Partner with product teams to define success metrics, design experiments, and evaluate feature impact.
  • Conduct deep-dive analyses spanning product and broader business performance, including funnel, retention, and cohort trends.
  • Build and maintain governed dashboards and support self-serve analytics adoption across cross-functional teams.

Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. The company has over 400 employees across 60+ countries, operating fully remote with a culture of trust, ownership, and freedom.

US Canada Unlimited PTO

  • Own the space between business and systems, defining workflows and requirements for Client Operations.
  • Drive problem discovery, requirements authorship, and light Salesforce configuration with an AI Ops partner.
  • Manage roadmap for non-Salesforce tools and ensure systems adoption across functions.

Wrapbook is an AI platform for production finance, helping finance teams manage payroll, spend, and accounting for feature films, TV, and commercials. With over 350 employees and backing from top VCs, the company fosters a culture of high agency and innovation.