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$202,151–$283,320/yr
US Unlimited PTO

  • Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
  • Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
  • Lead AI and automation adoption across operations, evaluating tools and driving business cases.

Program Management AI/automation Data Analysis Process Improvement

20 jobs similar to Director, Operations Strategy

Jobs ranked by similarity.

$170,000–$250,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • Invent the future of local commerce by owning new business opportunities from 0-to-1 and 1-to-100.
  • Drive 'visible from space' impact that takes DoorDash's in-store business to new heights.
  • Operate as a hands-on owner, leveraging AI as a force multiplier and partnering with cross-functional teams.

DoorDash is a technology and logistics company that empowers local economies by enabling delivery from local merchants. The company is rapidly growing and values an ownership mentality, offering comprehensive benefits and a commitment to diversity and inclusion.

$150,000–$165,000/yr
US

  • Map operational workflows across Sales and broader organization to identify friction and build scalable AI-powered solutions.
  • Partner with Revenue Operations to design and deploy intelligent workflows, automations, and playbooks.
  • Drive adoption by creating documentation, guardrails, and training to ensure systems are embraced and trusted.

1mind builds the next generation of revenue teams with a platform that deploys AI-powered Superhumans to serve buyers across the entire journey. As a rapidly growing startup, the company fosters a high-ownership, collaborative culture where every team member drives impact.

US Canada Unlimited PTO

  • Own Customer Analytics and drive the analytics, engagement, and AI integration strategy for Customer Success and Customer Support.
  • Strategize across the customer lifecycle and work directly with the SVP of CS on the customer engagement model and org structure.
  • Build and ship AI-powered tools like churn risk scoring and automated retention playbooks that change how CSMs and Support operate.

Owner is an AI-native system that helps local business owners succeed, starting with restaurants. The company is remote-first, global, with a team of low hundreds and top talent from companies like Shopify and DoorDash.

$200,000–$200,000/yr
US Unlimited PTO

  • Own client retention strategies and reduce churn through structured systems.
  • Lead the design and launch of new service lines from concept to pilot.
  • Improve daily operations via process automation, AI tools, and cost efficiency.

RemodelBoom is a revenue-share growth partner for home improvement companies across the United States, earning revenue when campaigns generate sales. It is a profitable, lean organization with a high-ownership and high-trust culture.

$24,000–$24,000/yr
US 3w PTO

  • Own the recurring operational and administrative work that keeps programs running, from data processing to reporting.
  • Document, refine, and automate processes to create the foundation for AI-driven efficiency.
  • Ensure high-quality student-facing materials and handle cross-team operational support with speed and accuracy.

We inspire character and integrity in the finance leaders of tomorrow through leadership development, mentorship, and support from purpose-driven executives. We are a close-knit, high-performing, mission-driven team that has impacted thousands of students since 2019 and is growing rapidly.

US 4w PTO

  • Oversee end-to-end program operations for multiple complex initiatives, from planning and logistics to data analysis and insight synthesis.
  • Design smarter systems and embed AI-enabled workflows to reduce operational burden and enable consistent excellence across the organization.
  • Build trust-based partnerships with senior leaders by anticipating needs, clarifying expectations, and proactively resolving issues.

Leading Educators partners with school systems to improve teaching and student success through instructional excellence and systemic solutions. It is a national nonprofit that values collaboration, continuous learning, and equity, with a culture that fosters individual strengths and innovation.

Global

  • Lead cross-functional operational projects and implement AI-powered systems to enhance organizational efficiency.
  • Analyze workflows to identify inefficiencies, develop SOPs, and introduce scalable procedures.
  • Manage project management platforms like ClickUp, build dashboards, and ensure teams stay aligned on priorities.

This client is a growth marketing agency helping consumer brands scale through performance marketing and data-driven strategies. They combine strategic thinking with execution excellence, leveraging AI-powered workflows to improve internal operations.

Global

  • Lead the strategy and evolution of Whisk's Customer Operations function, including tiered support, incident management, and automation.
  • Ensure operational readiness for new products and build trusted partnerships with Samsung and external platform partners.
  • Drive Voice of Customer insights and data governance to influence product and engineering decisions.

Whisk pioneers the future of everyday care and health by connecting food, health, and home across the Samsung ecosystem. They are a remote-first team of more than 100 people in over 30 countries, united by a commitment to innovation and impact.

$170,000–$205,000/yr
Global Unlimited PTO

  • Design and continuously improve leadership operating systems, including planning cadences and decision-making frameworks.
  • Own quarterly and annual planning processes to align priorities and resources across teams.
  • Drive execution of high-priority cross-functional initiatives by improving accountability and coordination.

The company is a fast-growing organization focused on improving operational excellence and strategic planning. It operates in a remote-first environment with a collaborative culture centered on innovation, autonomy, and continuous improvement.

United States

  • Own the tech stack and teams that run operations at Brightwheel.
  • Lead and redesign technical systems architecture and admin teams for an AI-first world.
  • Drive AI-native transformation across functions, with hands-on build where appropriate.

Brightwheel is an early education platform trusted by millions of educators and families. It is a three-time Cloud 100 company backed by top investors, with a distributed team across the US and internationally.

North America

  • Serve as the strategic operating leader for ServiceNow's Enterprise AI organization, driving operating cadence and governance.
  • Build executive-ready mechanisms for prioritization, decision making, and cross-functional accountability.
  • Develop portfolio-level visibility and measure ROI for AI initiatives in partnership with finance and AI Champions.

ServiceNow is the AI control tower for business reinvention, offering a platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, aiming to free people from busywork.

$173,200–$303,100/yr
North America Unlimited PTO

  • Lead and develop a team of AI Engineers to design and deploy AI-powered solutions for operations teams.
  • Own the AI for Operations portfolio, including roadmap planning, prioritization, and stakeholder alignment.
  • Drive the design and deployment of agentic AI solutions, copilots, workflow automation, and predictive analytics.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

BizOps Lead

Crux
$150,000–$200,000/yr
North America 4w PTO 16w maternity 12w paternity

  • Design and deploy automation-driven systems that support structured product workflows and eliminate friction.
  • Eliminate manual work by identifying high-leverage repetitive tasks and designing scalable automation.
  • Own cross-functional service delivery infrastructure across GTM tools.

Crux is a capital markets platform that transforms how clean energy and manufacturing projects are financed in the U.S. With a team of 120+ experts and backing from top investors, it fosters a high-growth, ownership-driven culture.

$200,000–$242,500/yr
US Unlimited PTO

  • Lead the People Operations team in scaling processes and adopting AI-powered automation for core HR workflows.
  • Manage a focused team of three to four professionals, driving operational transformation and measurable efficiency gains.
  • Oversee global HR operations, compliance, and HR systems to ensure scalable, data-informed service delivery.

Life360's mission is to keep people close to the ones they love through a mobile app and tracking devices. With over 500 remote-first employees, the company serves approximately 97.8 million monthly active users across more than 180 countries.

$114,200–$199,900/yr
North America Unlimited PTO

  • Operate as the program-management engine of Marketing's planning system, turning organizational problems into solutions.
  • Run the mechanics of the planning operating rhythm including MOR, QBR, Monthly Forecast, and OKR updates.
  • Implement scalable processes that help plan and manage work spanning Strategy, Resources, and Governance.

ServiceNow is an AI platform that automates business workflows, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

US

  • Own the strategy and operating cadence for the partnerships organization, including segmentation, tiering, and quarterly reviews.
  • Partner with GTM Finance and Revenue Enablement to define metrics, capacity models, and compensation design.
  • Drive the AI strategy for partnerships, rolling out tools for scoring, forecasting, and rep-facing insights.

Engine is transforming business travel into something personalized, rewarding, and simple by building a platform that combines corporate travel, a charge card, and spend management. With over 30,000 companies and 1 million travelers, it is cash flow positive, rapidly growing, and recognized as a best place to work.

Europe 6w PTO

  • Drive operational projects from idea to implementation, including planning, stakeholder management, delivery and post-project reviews.
  • Identify inefficient workflows and redesign them using AI, automation and smarter processes to create measurable business impact.
  • Build and implement automation solutions that reduce manual work and help teams work more efficiently.

Yazio is a leading nutrition app company that helps people transform their health through healthy eating. With millions of users worldwide and a remote-first culture, they value efficiency, balance, and innovation in a diverse international team.

US

  • Lead operational transformation for Global Support, driving AI-enabled workflows, analytics, and automation to scale customer operations.
  • Own support intelligence, escalation governance, and operational readiness, partnering with Product, Engineering, and CX teams.
  • Build future-state support operating model through telemetry, systems optimization, and cross-functional alignment.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. As a global leader in critical communications, it fosters a culture focused on protecting people and communities during critical moments.

North America

  • Serve as trusted advisor to the COO, designing and operating the LSGA operating model including rhythm of the business, budget, governance, and strategic programs.
  • Lead the LSGA PMO and drive strategic initiatives, ensuring prioritization, risk management, and successful execution across legal, compliance, and corporate affairs.
  • Drive operational excellence and transformation by identifying process improvements, leveraging AI and automation, and building a high-impact strategic operations team.

ServiceNow is an AI control tower for business reinvention, helping organizations automate workflows and improve productivity. It serves 85% of the Fortune 500 and fosters an AI-native culture with a focus on technology and talent.

  • Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
  • Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
  • Collaborate closely with senior leadership across departments to align operational strategies with business objectives.

Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, giving smart, creative, passionate people opportunities to create awesome.