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North America

  • Serve as trusted advisor to the COO, designing and operating the LSGA operating model including rhythm of the business, budget, governance, and strategic programs.
  • Lead the LSGA PMO and drive strategic initiatives, ensuring prioritization, risk management, and successful execution across legal, compliance, and corporate affairs.
  • Drive operational excellence and transformation by identifying process improvements, leveraging AI and automation, and building a high-impact strategic operations team.

Strategic Operations Program Management Financial Acumen Stakeholder Management Operational Excellence

20 jobs similar to Senior Director, Strategic Operations & Transformation

Jobs ranked by similarity.

US 16w maternity 16w paternity

  • Drive cross-functional program coordination across high-impact workstreams, tracking dependencies and surfacing blockers.
  • Resolve cross-functional conflicts and drive issues to closure, escalating only genuine ELT tradeoffs.
  • Own financial interlock and value realization through consistent stage gate rhythm.

Sprout Social is a global leader in social media management and analytics software. Founded in 2010 and headquartered in Chicago, the company has a hybrid team of 1400 people across the globe.

$114,200–$199,900/yr
North America Unlimited PTO

  • Operate as the program-management engine of Marketing's planning system, turning organizational problems into solutions.
  • Run the mechanics of the planning operating rhythm including MOR, QBR, Monthly Forecast, and OKR updates.
  • Implement scalable processes that help plan and manage work spanning Strategy, Resources, and Governance.

ServiceNow is an AI platform that automates business workflows, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

$139,900–$244,800/yr
North America And Canada

  • Drive high-priority special projects and strategic programs for the Office of the SVP within Enterprise and Field Marketing.
  • Own budget tracking, investment management, headcount modeling, and global program health reporting across a 500-person marketing organization.
  • Apply AI tools to improve operational speed and quality, from budget modeling to meeting preparation.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent combine, supporting a large global workforce.

US

  • Drive high-priority strategic initiatives across AI transformation, Quote-to-Cash, and cost efficiency as a senior individual contributor.
  • Structure ambiguous cross-functional problems into clear workplans and drive accountability without direct authority.
  • Communicate executive-level recommendations and hold senior stakeholders accountable for outcomes.

NiCE is a global software company that provides AI-powered solutions for customer experience, financial crime, and public safety. With over 8,500 employees and 25,000+ customers, including 85 of the Fortune 100, NiCE fosters a fast-paced, collaborative, and innovative culture.

US Unlimited PTO 24w maternity 24w paternity

  • Partner with the CPTO to build the 3-year strategic plan and drive planning operations.
  • Serve as force multiplier for the leadership team, managing staff meetings, offsites, and QBRs.
  • Build team-wide communications and culture rituals, including newsletters, town-halls, and organizational health monitoring.

Smartsheet is a software company that empowers teams to manage work and is now uniting human teams with AI agents. With a 650-person product and technology team, the company fosters a culture of innovation, impact, and inclusivity.

$139,900–$244,800/yr
North America Unlimited PTO

  • Own end-to-end planning and execution of strategic transformation programs for M&A integration.
  • Drive cross-functional collaboration with leaders across Marketing and enterprise functions to align strategy and drive execution.
  • Leverage AI tools as foundational to execution, automate workflows, and coach teams on AI-native methodologies.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company started when an engineer automated a tedious task, and today it is building an AI-native culture where technology and talent are unstoppable.

North America

  • Serve as the strategic operating leader for ServiceNow's Enterprise AI organization, driving operating cadence and governance.
  • Build executive-ready mechanisms for prioritization, decision making, and cross-functional accountability.
  • Develop portfolio-level visibility and measure ROI for AI initiatives in partnership with finance and AI Champions.

ServiceNow is the AI control tower for business reinvention, offering a platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, aiming to free people from busywork.

$187,500–$220,000/yr
Americas

  • Act as a trusted extension of the COO, anticipating information needs and pressure-testing decisions.
  • Own the operating rhythm, building and maintaining cadences for the COO and Ops leadership.
  • Drive operational excellence by auditing and improving key processes across the Ops function.

Change.org is the world's largest platform for democracy, empowering over 100 million people annually to create change. The company is expanding its talented team at the intersection of technology and social impact, focused on building healthier democracies globally.

US

  • Own end-to-end PDLC governance for delivery-originated requests, ensuring enhancement opportunities are properly framed and prioritized.
  • Drive value measurement and realization by defining KPI frameworks and validating projected value against actual outcomes.
  • Collaborate with senior leaders across product and delivery to align on strategic initiatives and manage risks.

HealthEdge is a healthcare technology company that provides BPaaS (Business Process as a Service) solutions. They are a growing enterprise focused on aligning product and delivery operations to drive quantifiable value.

North America And Canada

  • Immerse in business strategy to translate goals into actionable talent and organizational strategies.
  • Lead large-scale transformation by redesigning operating models and workflows for an AI-enabled future.
  • Drive culture, performance cycles, and data-informed interventions across Global People functions.

ServiceNow provides an AI platform that automates workflows and drives business reinvention, serving 85% of the Fortune 500. With a culture focused on AI-native innovation, the company empowers employees to focus on meaningful work.

$173,200–$303,100/yr
North America Unlimited PTO

  • Lead and develop a team of AI Engineers to design and deploy AI-powered solutions for operations teams.
  • Own the AI for Operations portfolio, including roadmap planning, prioritization, and stakeholder alignment.
  • Drive the design and deployment of agentic AI solutions, copilots, workflow automation, and predictive analytics.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

US

  • Lead operational improvement strategies and transformation programs across healthcare service operations.
  • Drive end-to-end program delivery including planning, risk management, and executive communications.
  • Conduct operational assessments, root cause analysis, and design enablement materials to support process adoption.

This partner company in the healthcare technology sector drives operational excellence and transformation across complex service environments. It is a remote-first organization with a supportive culture focused on innovation and continuous improvement.

North America

  • Design and continuously improve AI-enabled operating models for executive succession and talent management.
  • Lead the operational delivery of executive programs, including evaluations, development pathways, and governance.
  • Translate complex talent data into executive insights and provide strategic talent operations support.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We serve over 8,100 customers, including 85% of the Fortune 500, and are building an AI-native culture.

$170,000–$205,000/yr
Global Unlimited PTO

  • Design and continuously improve leadership operating systems, including planning cadences and decision-making frameworks.
  • Own quarterly and annual planning processes to align priorities and resources across teams.
  • Drive execution of high-priority cross-functional initiatives by improving accountability and coordination.

The company is a fast-growing organization focused on improving operational excellence and strategic planning. It operates in a remote-first environment with a collaborative culture centered on innovation, autonomy, and continuous improvement.

$175,000–$275,000/yr
US

  • Act as the CEO's force multiplier, designing operating rhythms and AI-native systems to scale hypergrowth.
  • Lead AI transformation across all functions, challenging teams to reinvent workflows from first principles.
  • Build the CEO intelligence layer, curating signal and driving strategic execution across the company.

ClickUp is building the everything app for work, an AI-native workspace unifying tasks, docs, chat, and more. They are a pre-IPO company with $300M+ ARR and about 1,000 employees, operating as an AI-first organization where every team member leverages AI daily.

  • Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
  • Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
  • Collaborate closely with senior leadership across departments to align operational strategies with business objectives.

Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, giving smart, creative, passionate people opportunities to create awesome.

Global Unlimited PTO

  • Own the operational, financial, and executional backbone so the CEO can focus on vision and growth.
  • Ensure the executive team executes against strategy with discipline through OKRs and accountable leadership.
  • Drive company scaling predictably and profitably by managing performance systems and financial planning.

Neurons Lab is an AI consultancy at the forefront of enterprise transformation. They are a fast-growing company with a remote, cross-border team.

$315,000–$385,000/yr
US

  • Lead enterprise operations across multiple sectors and regions, ensuring alignment, execution excellence, and sustainable growth.
  • Partner with the CEO and Executive Leadership Team to translate strategy into measurable business outcomes and drive operational efficiency.
  • Champion project delivery excellence through strengthened project management, risk management, and quality performance across diverse markets.

CHA Consulting, Inc. is a nationally recognized engineering, architecture, consulting, and construction management/project management firm. They are a rapidly growing professional services organization with a culture of technical excellence, collaboration, and client focus.

$202,151–$283,320/yr
US Unlimited PTO

  • Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
  • Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
  • Lead AI and automation adoption across operations, evaluating tools and driving business cases.

ezCater is the leading food tech platform for workplaces, connecting businesses with over 125,000 restaurants. The company manages millions of orders yearly, with a culture of innovation and work/life harmony.

Canada

  • Lead complex go-to-market transformation programs from planning through execution, ensuring measurable business outcomes.
  • Build and maintain program governance frameworks, including delivery processes, operating cadences, and reporting structures.
  • Partner with senior executives to translate strategic priorities into actionable roadmaps and execution plans.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, data-driven reviews. It operates with a collaborative team focused on digital transformation and uses AI tools to support recruitment processes.