Source Job

$52,000–$55,000/yr
US 12w maternity 2w paternity

  • Build and grow client relationships by delivering excellent service across print and digital platforms.
  • Serve as primary point of contact for clients and Area Directors, ensuring clear communication and smooth client experience.
  • Drive client retention and growth by renewing partnerships, identifying upsell/cross-sell opportunities, and proactively addressing cancellations.

Account Management CRM Data Analysis Process Documentation Communication

20 jobs similar to Bridge Client Success Manager

Jobs ranked by similarity.

US

  • Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
  • Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
  • Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.

Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.

US

  • Manage the onboarding and ongoing success of employers with fewer than 3,000 employees, ensuring a seamless experience from launch through long-term engagement.
  • Serve as the primary point of contact for a portfolio of employers, partnering closely with Broker Partnerships, Marketing, Product, and Operations.
  • Identify opportunities to increase awareness and utilization of the Rula benefit through customized communications and support.

Rula is a mental health company dedicated to providing quality, evidence-based care and reducing stigma around mental health. They are a remote-first organization with a culture of inclusion and diversity, and they currently hire in most U.S. states.

$65,000–$78,000/yr
US

  • Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
  • Act as a trusted advisor, understanding client needs and aligning them with our solutions.
  • Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.

Patch My PC exists to improve lives by providing a trusted enterprise solution that helps IT and Security teams automate and manage third-party updates. The fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices, fostering a culture guided by core values focused on improving lives.

$40,000–$60,000/yr
US

  • Build and maintain strong, resilient relationships with clients based on trust, transparency, and partnership.
  • Interpret client requirements and translate them into clear technical details for delivery teams.
  • Identify opportunities to cross-sell additional services that address evolving client needs.

Heller Consulting is a technology consulting firm that helps nonprofit organizations use technology more effectively. The company offers a collaborative, inclusive remote culture with a focus on mission-driven work.

$50,000–$70,000/yr
Global

  • Serve as a primary point of contact for assigned clients and manage day-to-day communication.
  • Build and maintain positive, professional relationships with clients.
  • Understand client needs and help identify appropriate CareerSwift solutions.

CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. They are a growing team with a collaborative and supportive culture.

$70,000–$90,000/yr
US

  • Build and execute strategic account plans to retain and expand revenue across multi-location property clients.
  • Develop trusted relationships with executive stakeholders and identify renewal, upsell, and cross-sell opportunities.
  • Collaborate with internal teams to deliver client outcomes and serve as a subject matter expert on localized marketing.

This partner company is a B2B technology platform that helps multi-location property organizations solve localized marketing, visibility, reputation, and customer experience challenges. They operate in a fully remote, fast-paced entrepreneurial environment with a focus on growth and collaboration.

US

  • Own retention and growth across a portfolio of client accounts
  • Manage client expectations, escalations, and scope changes proactively
  • Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

$28–$35/hr
US

  • Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
  • Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
  • Assist with onboarding, documentation, and administrative processes while protecting confidential information.

ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.

$120,000–$150,000/yr
United States Unlimited PTO

  • Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
  • Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
  • Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.

Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.

Canada

  • Drive customer adoption, retention, and expansion through scalable and data-driven Customer Success programs.
  • Manage a portfolio of accounts from onboarding to ongoing success, ensuring customer objectives are achieved.
  • Leverage customer success platforms, CRM data, and scaled engagement strategies to proactively manage customer health.

The company provides a customer success platform and operates with a global, remote-first team. They value collaboration, continuous improvement, ownership, and customer impact.

US

  • Manage a portfolio of customers through scaled engagement programs to drive adoption, retention, and expansion.
  • Lead onboarding and ongoing success, coaching champions and facilitating training sessions.
  • Use data and customer health insights to prioritize high-value activities, reduce churn, and identify upsell opportunities.

They are a fast-growing global software organization providing customer success and operational solutions. Their culture emphasizes continuous improvement, ownership, trust, and personal development.

US

  • Manage a portfolio of conferencing customers across the U.S. and Europe as the primary relationship owner.
  • Drive client renewals and identify expansion opportunities through consultative selling and cross-functional collaboration.
  • Work closely with Product, Design, Engineering, and Sales to influence the roadmap and support enterprise opportunities.

Our partner is a technology company that helps professional and scientific communities connect, share knowledge, and accelerate innovation. They operate with a highly collaborative, globally distributed team.

Canada Unlimited PTO

  • Sell into our existing client base using CRM tools to map accounts and generate growth opportunities.
  • Drive revenue through tailored outreach, maintain customer relationships, and achieve sales quotas.
  • Evangelize 360Learning vision via product demonstrations and collaborate with teams to optimize customer experience.

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, we have raised $240 million and serve 1,700 organizations.

$86,000–$98,000/yr
US 18w maternity 16w paternity

  • Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
  • Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
  • Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.

Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.

US Unlimited PTO

  • Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
  • Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
  • Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.

This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.

US

  • Serve as the primary point of contact for clients, maintaining long-term relationships and aligning engagement objectives with client needs.
  • Oversee client engagements from initiation to completion, ensuring on-time, within-scope, and within-budget delivery.
  • Lead cross-functional teams, allocate resources, and promote client-focused performance and accountability.

This company is a consulting firm specializing in application managed services for healthcare organizations. They foster a collaborative, autonomous, and client-first culture with a focus on meaningful impact.

$61,706–$92,559/yr

  • Manage the entire sales cycle from initial contact to contract close with small and medium-sized businesses.
  • Engage and convert a steady flow of qualified leads from marketing and partnerships, while generating pipeline through outbound prospecting.
  • Collaborate with teams across Integration, Product, Marketing, and Support to ensure a seamless client experience and continuous feedback.

Block builds technology to increase access to the global economy, enabling sellers to accept payments, sell online, manage inventory, and access financial services. As a large company with brands including Square, Cash App, and Afterpay, it fosters a culture of innovation and growth.

$105,000–$125,000/yr
US

  • Support the development and execution of customer account strategies aligned with key business metrics.
  • Become a trusted advisor by deeply understanding customer needs and aligning solutions.
  • Manage client retention, revenue growth, and uncover new opportunities.

Daniels Health transforms healthcare safety through innovation, infection control, and sustainability. They are committed to protecting frontline workers and the environment with a purpose-driven culture.

US

  • Support Account Managers with day-to-day client communication and account coordination.
  • Track client requests, deliverables, deadlines, and approvals across multiple accounts.
  • Coordinate with internal marketing teams to keep client work moving on schedule.

Byte&Kite is a digital marketing agency helping clients across industries grow through effective digital marketing. They are an equal opportunity employer with a remote-first culture and emphasize professional development.