Source Job

• Lead and develop a team of NOC engineers through coaching, one-on-ones, and performance discussions.
• Drive operational excellence by overseeing daily operations, ensuring SLAs, and managing workload distribution.
• Act as primary escalation point for critical incidents, coordinating technical resources and communication.

DYOPATH is a managed services provider that operates a Network Operations Center serving multiple clients. The company fosters a collaborative culture focused on accountability, growth, and continuous improvement.

• Lead the Network Operations team through infrastructure modernization and cloud-native transition.
• Drive automation using Terraform and infrastructure-as-code to reduce manual operations.
• Maintain 99.999% uptime and manage corporate network infrastructure including Cisco Meraki.

Marqeta is a card issuing platform that enables companies to issue cards and manage payment operations in real time. They are a publicly-traded company powering well-known brands in the new economy, with a culture focused on customer success, innovation, and teamwork.

• Own the architecture, design, deployment, and operational lifecycle of corporate LAN/WAN, wireless, OT core, and physical security networks across global data center campuses.
• Lead network planning and execution from due diligence through commissioning, including design documentation, scope definition, standards development, and multi-site deployments.
• Partner with engineering, construction, operations, vendors, and contractors to integrate network infrastructure with data center systems while ensuring compliance, quality, safety, and security.

Fleet Data Centers designs, builds and operates mega-scale data center campuses. The company is led by industry veterans and is headquartered in Denver, Colorado, with satellite offices in Seattle and Arlington.

• Lead and scale the corporate network engineering, SRE, and IT infrastructure teams to ensure reliability and performance.
• Develop the multi-year network architecture and roadmap, including MDF standards and cloud/data center interconnectivity.
• Drive strategic partnerships across business lines to align network transformation with evolving company needs.

SoFi Tech Solutions is a financial technology company that provides innovative software and payment solutions powering some of the world's largest fintechs. Employees describe the culture as welcoming and collaborative, with opportunities to make an impact and excel in their careers.

• Lead and develop a high-performing networking engineering team focused on architecture, solution design, and modernization.
• Architect and deliver solutions across routing, switching, cloud, and security, driving automation and infrastructure as code.
• Own the technical roadmap and partner with cross-functional teams to improve availability, security, and employee experience.

Oportun is a mission-driven financial services company that provides responsible and affordable credit and financial tools to help members build a better financial future. The company has provided over $21.3 billion in loans and fosters a diverse, equitable, and inclusive culture.

• Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer experience, operational efficiency, and compliance.
• Partner with cross-functional teams to deploy AI and automation across servicing workflows within the vendor network to improve cost-to-serve and agent experience.
• Lead a team of Vendor Managers, establish governance frameworks, and drive performance excellence across the global vendor ecosystem.

Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees or compounding interest. We are a publicly traded company with a remote-first culture, focusing on innovation and inclusivity.

• Leads the most complex product development programs for data center infrastructure, driving products from concept through scaled production.
• Defines end-to-end manufacturing strategy, including make-vs-buy decisions, partner selection, and capacity planning.
• Drives cross-functional leadership, quality improvements, and operational rigor across internal and external stakeholders.

Tract Capital adopts a unique approach to digital infrastructure investment, leveraging decades of experience to nurture leading-edge digital infrastructure enterprises. Their team of specialized experts acts as a strategic partner and catalyst for innovation within the sector.

• Orchestrate Engineering, Product, and Design teams to deliver complex initiatives with clear milestones and risk visibility.
• Drive disciplined execution against committed milestones, holding teams accountable and surfacing slippage early.
• Build lightweight processes and tools that enable teams to define, track, and report on quantitative goals and OKRs.

Omada Health is reverse engineering healthcare delivery, focusing on the space between doctor visits for chronic conditions like obesity and diabetes. The company has served over two million members across 2,000+ employers and health plans, fostering a culture of trust, context, bold action, results, and teamwork.

• Own the architecture and technical roadmap for Mount Thor’s production network.
• Design and operate data center fabrics, site connectivity, and host networking.
• Build software for network provisioning, configuration, and lifecycle management.

Mount Thor builds an infrastructure platform to make Apple hardware available at datacenter scale for AI workloads. The company operates as a startup providing elastic compute solutions.

• You own delivery across product, engineering, and QA, leading a team of roughly ten people.
• You stay close to the work by participating in design reviews, reading PRs, and occasionally writing code.
• You run the engineering system by unblocking dependencies, killing ambiguity early, and keeping the path from decision to production short and reliable.

Ocra is building the commercial developer platform for parking, acting as the connective layer between sellers, booking channels, and payment systems. They are a small, distributed team that values autonomy, curiosity, and adaptability over rigid processes.

• Acts as the primary strategic technology advisor to the Managed Business unit, influencing multi-year roadmaps and investment decisions.
• Drives business value realization, adoption outcomes, and stakeholder satisfaction through technology-enabled solutions.
• Leads AI, automation, analytics, and digital transformation initiatives from ideation through value realization.

Calix provides a cloud-first, AI-powered platform for Communication Service Providers to simplify operations and drive growth. They are an innovative company focused on enabling businesses of all sizes to transform and connect underserved communities.

• Lead the operational execution of field service delivery, translating high-level strategies into concrete field-level plans.
• Own the "Golden Triangle" of service delivery: speed, cost, and quality, setting targets and monitoring performance.
• Directly manage and mentor Dispatch Operations Leaders and partner fulfillment support teams to ensure safety and compliance.

Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage. It is a certified B Corp headquartered in Seattle, with a culture focused on collaboration, sustainability, and employee growth.

• Lead initiatives to standardize workflows, operating procedures, and best practices across Network Operations.
• Evaluate operational challenges, identify root causes, and recommend scalable process improvements.
• Develop executive-level presentations, status reports, and communication materials to support strategic initiatives.

This organization specializes in security and IT network operations. It fosters a remote-first culture and emphasizes operational excellence across teams.

• Define and execute long-term global vendor strategy for customer operations, focusing on experience, efficiency, and innovation.
• Lead vendor performance management and cross-functional initiatives to drive operational excellence and cost optimization.
• Deploy AI and automation across servicing workflows to transform vendor partner outcomes and customer resolution.

Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees. As a leading fintech company, they focus on remote-first culture and competitive benefits, supporting employee growth and customer-centric values.

• Lead cross-functional development of large-scale infrastructure programs from concept to delivery.
• Align stakeholders across engineering, product, and finance to manage risks and drive program success.
• Optimize engineering processes and drive cost efficiency through automated monitoring and reduction initiatives.

Lime is a global shared micromobility company on a mission to make transportation shared, affordable, and carbon-free. It has powered over one billion rides in nearly 30 countries and is a Time Magazine 100 Most Influential Company, fostering a culture of strategic thinking and operational excellence.

• Manage delivery of managed services, building mature client relationships and anticipating their needs.
• Track key metrics to ensure SLAs are consistently achieved and lead incident response with clear communication.
• Ensure accurate invoices, reports, and team tools while proactively identifying risks and driving improvements.

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy with over 30 years of experience, we deliver extraordinary impact by helping clients solve complex business problems with technology.

• Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
• Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
• Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.

Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.

• Establish and nurture relationships with stakeholders for effective communication and expansion of operational capabilities.
• Operationally manage critical situations and escalations to ensure seamless service delivery.
• Supervise, motivate, and guide team members, assess performance, and provide effective feedback.

We are a leading IT solutions provider in Slovakia, part of Deutsche Telekom, offering innovative ICT services. With over 3900 employees, we are the second largest employer in eastern Slovakia, committed to continuous improvement and transformation.

• Lead North America delivery operations across project-based engagements and managed services.
• Drive client excellence by ensuring high-quality outcomes and consistent customer experience.
• Develop and lead multi-level teams, fostering a high-performing, inclusive culture.

Valiantys helps organizations transform work through consulting, enterprise service management, and engineering productivity. They foster a multicultural, inclusive team environment with a focus on growth and balance.

• Manage high-exposure multi-faced projects to ensure effective execution of Airalo’s strategy.
• Coordinate internal deliverables and external efforts to guarantee successful and timely project delivery.
• Represent Airalo as the project managing interface to mobile networks, vendors, and service partners globally.

Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. We are a fully remote team of 400+ people across 60+ countries, united by trust, ownership, and a shared mission to simplify travel.